Customer Ratings & Reviews

Hi Heather,

Great! We're glad that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

-Ralph

Hi RobertT, We appreciate your positive feedback on the Sony ULT WEAR headphones! We're glad to hear that the ULT button to boost your bass has made such an impactful impression, providing depths of sound that truly enhance your listening experience. Thank you for choosing Sony! -Jess

Hi J5inNY, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl

Hi marmar,
Thanks so much for the feedback! We really appreciate you giving us another shot after your experience with the XM4s.

We're genuinely sorry to hear that your previous pair broke on you. We know how frustrating it is when your favorite tech lets you down, so it’s great to hear that the WH-ULT900N is hitting the right notes for you so far.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi NanceC, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl

Hi Juanv, We're thrilled to hear that the ULT WEAR headphones provide excellent sound quality and exceptional comfort for long periods of time. It sounds like you've discovered your ideal audio companion! Thank you for choosing Sony! -Jess

Hi CaylaC, Awesome! We are so glad to hear that you are enjoying the sound quality of your new headphones! We appreciate your feedback and thank you for choosing Sony! -Carl

Hi MarioR,

We’re so glad to hear you’re happy with your purchase and that you find the ULT WEAR headphones worth every penny!

Thanks for choosing Sony. 

Best regards,
Eliab

Hi Casey, Awesome! So glad to hear your daughter loves her Sony ULT WEAR Headphones! It’s awesome that they’re helping her minimize noise in her dorm, perfect for creating a peaceful space. Thanks for sharing, and we’re thrilled to be part of her daily routine! -Jess

Hi Eric, Awesome! We are so glad to hear that you are enjoying your new headphones! Thank you for choosing Sony! -Carl

Hi Kindle, thanks for sharing your thoughts on the Sony - ULT WEAR! We are thrilled to hear you're enjoying the rich and great sound quality of these headphones. With the ULT button you can boost your bass and feel the incredible power of sound. We also appreciate your feedback about the build quality, this is something that will be shared with our development team for improvements, thank you for choosing Sony. Regards, -Dominick

Thank you for the fantastic review, Bestbuyer!

We are absolutely thrilled to hear that the WH-ULT900N are the best headphones you've owned!

It's especially rewarding to hear that they are proving to be very durable and that you've experienced no issues after multiple months. We engineer our headphones for both premium sound quality and long-term reliability.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi KayChanel,
Thanks so much for sharing your thoughts. We really appreciate your honest take on the WH-ULT900N headphones. We're sorry they didn’t completely blow you away, we always aim for the best and your feedback helps a lot.

If you want to tweak the sound to get an even better experience, try adjusting the EQ settings in the Sony | Sound Connect app. You can boost certain frequencies or play around with presets to dial in more bass or clarity, depending on what you like.

Thanks for considering Sony products and for your feedback.
Sincerely,
Estefany

Hi SamA,

Amazing! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

-Ralph

Hi H25431. We are very glad to hear that you are enjoying the excellent sound quality and easy-to-use features. At Sony, we strive to design headphones that deliver immersive audio and user-friendly controls, so it’s wonderful to know that these aspects stood out to you. We appreciate your feedback and thank you for choosing Sony!. -Milton.

Hi DaniellaA,

That is fantastic loyalty! We're thrilled that your previous set lasted so long and that you are loving the improvements and features of the new generation ULT WEAR Wireless Noise Canceling Headphones! Thanks for choosing Sony.

Best regards, Eliab

Hello Curtis, Thank you for your fantastic review of the WHULT900N headphones! We're thrilled to hear that you love the great sound and bass, and that they get plenty loud. Your recommendation means a lot to us. Enjoy your listening experience and thanks for choosing Sony! - Romeo

Hi Trust, We’re so glad you’re loving the powerful sound and that extra boost! Thank you for the 5-star rating and for choosing Sony! -Jess

Hi ManojD,

We couldn't be happier to hear that you fell in love with your new headphones! It is fantastic to know they’ve made such a "cool" first impression. To ensure you get the most out of them, remember to try the ULT button, which lets you choose between two different levels of emphasized bass, and take advantage of the Integrated Processor V1, which provides an incredibly clear and detailed listening experience by eliminating distortion.

Thank you for choosing Sony!

Regards,
Dominick

Hi Admecastillo, Thank you for your review of the Sony ULT WEAR headphones. We're glad to hear that you found the sound quality and noise canceling to be good, and that you were particularly impressed with the ambient mode and the microphone quality for phone calls. We apologize for the inconvenience you experienced with the buttons and touchpad not working when turning them on while wearing them. Please make sure that the firmware is up to date to ensure optimal performance. Also, try to initialize the headset. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Thanks for choosing Sony!
-Sam