Customer Ratings & Reviews

Hello FranklinJ,

Thank you for choosing Sony!

It's wonderful to hear that your WH-ULT900N headphones are performing flawlessly! We're delighted that you value the option to customize the bass settings via the app for various occasions. Your enthusiasm and perfect rating of 10/10 truly make us happy!

Best regards,
-Fred

Hi BernzDelRey,

You made the right choice! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

-Ralph

Hi UJAndersen,

Thank you for the 5-star review! We're so glad to hear that you find your WH-ULT900N headphones very nice and that you would recommend them. A standout feature of these headphones is the ULT button, which gives you two different bass-boost modes to choose from, so you can easily adjust the sound to your preference and get the perfect listening experience for any kind of music.

Thanks for choosing Sony, have a great day!
DiegoV

Hi gsr69, Thanks for taking the time to share your experience on the Sony ULT WEAR Wireless headphones. While we're glad to hear that you enjoyed the sound quality, we're sad to hear that you feel discomfort when wearing them for a period of time. Adjusting the headband and the earpads properly could have help reduce discomfort while wearing the headphones. We hope that you'd still consider our other models in your next purchase. Regards, -Craig

Hi PedroF,

Thank you for the generous review! We are delighted to hear that the ULT WEAR headphones have become your son's go-to listening device.

It's fantastic to know they are seeing such extensive use, which speaks volumes about the comfort and engaging audio performance we built into the ULT series. We hope he continues to enjoy the powerful sound and comfortable fit for a long time!

Thanks for trusting Sony!

Regards,
Dominick

Hi AlanT,

Thanks for the fantastic review. We're immensely pleased to hear you love your new ULT WEAR headphones and the excellent audio experience they deliver.

We also appreciate you bringing up the feedback about your hair getting caught—this is valuable information to improve our products!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

Hi annmarie, it is truly wonderful to know that you're so impressed with your new WH-ULT900N headphones! We are incredibly grateful for your feedback, especially since this is your first Sony headphone experience.

The WH-ULT900N is designed to deliver a powerful audio experience along with premium noise-cancelling technology, ensuring you get truly immersive sound.

Thank you for choosing Sony!
Best regards,
Estefany

Hi IsabellaR,

Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the noise canceling function and battery life of the headphones. Thank you for choosing Sony!

-Ralph

Hello deedo,

Thank you for choosing Sony!

It’s fantastic to know that you’re enjoying the WHULT900N headphones! We’re delighted to hear that you found them to be a great value for the price and that the setup process was a breeze. Thank you for your positive feedback!

Best regards,
-Fred

Hi, TerenceB,

It brings us great joy to hear how much you are enjoying your Sony ULT Headphones! We are delighted you are taking advantage of all the incredible quality features the unit comes with, such as the powerful bass and detailed sound quality! Although, regarding the concern of the ambient mode switching on its own, we can recommend turning the "Adaptive Sound Control" Off in your Sony Sound Connect App. You might want to take a look into the following link for the steps and more information that might come in handy: https://www.sony.co.uk/electronics/support/articles/00229328

Thanks for choosing Sony, have an amazing day!
DiegoV

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi GustavoM,

Perfect! We're thrilled that you are enjoying the performance of the headphones. Thank you for choosing Sony!

-Ralph

Hi VikSmooth,

Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the noise canceling function of the headphones. Your feedback about its adaptive feature is greatly appreciated.

When the Adaptive Sound Control on the “Sony Sound Connect” app is turned on, the wearer’s actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. For more information, please refer to this link:

https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP1000553425.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi RahulB,

Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you are satisfied with the product. We also understand where you are coming from regarding the display model. Please contact Best Buy directly so that they can address this concern. Thank you for choosing Sony!

-Ralph

Hi JrM1, We're thrilled to hear that you are enjoying your ULT WEAR Wireless Noise Canceling Headphones. Thanks for choosing Sony. Carl

Hello Enger,

Thank you for choosing Sony!

We're thrilled to hear that your friend is incredibly happy with their gift and that the WHULT900N headphones are working wonderfully. At Sony, we take great delight in hearing how our products bring happiness to our customers and their loved ones.

Best regards,
-Fred

Hello MeganA,

Thanks for this five-stars rating!

We're absolutely thrilled to hear you're loving the ULT Wear headphones! It's great to know you had such a positive experience at the store too.

Thanks for choosing Sony.

Sincerely,
Jenn.

Thank you so much for sharing your experience, ADC29! We're delighted to hear that you chose the WH-ULT900N headphones as a gift for your father and that they're being used for listening to the news and during morning walks.

The WH-ULT900N headphones are designed for comfort, making them a great companion for extended listening sessions like keeping up with the news. Their lightweight and ergonomic design ensures they stay comfortable even during daily walks. Plus, the wireless functionality offers freedom of movement without any hassle from tangled wires. With clear sound quality and long battery life, your father can enjoy uninterrupted news updates and music throughout his morning routine.

We truly appreciate your feedback and are glad the headphones are making a positive difference!
Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi Jackie,

That's wonderful to hear! We're so glad your son loves his ULT WEAR headphones and that you'd recommend them. Enjoy the powerful sound!
Thanks for choosing Sony.
-Eliab

Hello RamasojW,

Thank you for your wonderful review! We're thrilled to hear that you love your WH-ULT900N headphones. Our goal is to provide a superior listening experience, and it's great to see that reflected in your feedback.

The WH-ULT900N headphones come with the Sony | Headphones Connect app, which offers extensive customization options to adjust your sound settings according to your preferences. Some key features include:

Equalizer: Modify sound frequencies to suit your taste, with settings ranging from 125Hz to 8kHz.
Surround Sound: Experience virtually realistic surround sound with adjustable settings from Auto, ON, or OFF.
Voice Zoom: Emphasize voice or ambient audio, making it easier to focus on specific sounds.
Dialogue Enhancer: Enhance voice clarity, especially useful for dialogue-heavy content.

Advanced Auto Volume: Keep the volume level constant across different input sources, ensuring a consistent listening experience.

Thank you again for choosing Sony. We hope you continue to enjoy your WH-ULT900N headphones and all their advanced features!
Gus