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Customer reviews

Rating 4.6 out of 5 stars with 988 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 988 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this, I did not really expect much as I haven’t heard about this headphones compared to other models but it is really nice and you can press one ear to turn off noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suika,

      We are so glad to hear that your gift was a success! It's great that you’re enjoying the "Quick Attention" mode—being able to simply cover the ear cup to hear your surroundings is definitely a handy feature.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Medium quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of SONY headphones, these are okay. The sound quality is not that bad, you need to use the app equalizer to find the best sound. The only down side is the quality of these headphones, these feel to cheap for the price. I feel they will brake too easily if you are not to careful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, LuisM!

      We’re glad to hear you’re a fan of Sony headphones and that you've been able to dial in the sound using the Sony | Headphones Connect app. The EQ is definitely a great way to customize that ULT Power Sound to your personal taste.

      We also appreciate your comments regarding the build and feel of the ULT WEAR headphones. We aim to balance a lightweight, comfortable design with durability, but we take your concerns about the material feel seriously and will share them with our product team.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery and deep sound quality are really good Worth every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EricR,

      Thank you for choosing Sony!

      We're honored to hear that you’re enjoying the battery life and deep sound quality of your WHULT900N headphones. Knowing they bring such value to your experience truly motivates us to keep delivering products that enhance your everyday moments. Thank you for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Dependable Sony satisfies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is terrific and it's a very comfortable product. Carrying case makes it easy to transport. I'm very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinM.

      Thank you so much for the wonderful review!

      We're delighted to hear you're happy with your purchase and that you find the ULT WEAR headphones to be so comfortable and delivering a great sound quality—Thanks for mentioning the carrying case makes it easy for you to transport as well!

      We appreciate you choosing Sony.

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Super recommend. Best quality I have ever seen. Noise reduction works amazingly well and on a plane is super good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianC,

      We are beyond pleased to hear that your new ULT WEAR headphones are providing such an amazing experience. It is fantastic to know that our noise-canceling technology is making your travels more peaceful, especially in demanding environments like an airplane cabin. We designed the ULT button to deliver that deep, power-packed bass and the Integrated Processor V1 to ensure every flight is defined by your music.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet with excellent sound quality Fits softly around my ears Lightweight and comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamerwannabe,

      That's awesome! We're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones rock!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The sound quality is awesome and the bass is definitely prominent. Comfy on the ears too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi marloncon,

      Perfect! We're thrilled that you like the sound quality and comfort of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Precised sound delivery and good bass effect good to watch Dolby movies with this headset a worthy product for every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, BALAJIS!

      It is awesome to hear that the WH-ULT900N is delivering that precise sound and deep bass you need for Dolby movies—there’s nothing like it for an immersive experience! We’re glad to know you feel it’s a worthy investment for every penny.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works simple as that when you turn on the noise cancelation feature you can only hear what is playing in your headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Underhood,

      We are thrilled to hear that the noise canceling on your ULT WEAR headphones is providing such an immersive listening experience! It is great to know the feature is working exactly as expected for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, charges fast and comfortable headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MMmm,

      Thank you for choosing Sony!

      We're excited to hear that your WHULT900N headphones deliver great sound, charge quickly, and provide comfort. It’s wonderful to know they enhance your listening experience with ease and convenience. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I alternate between these and the link buds s. The sound is similar when you adjust the controls (I didn't like the ult mode or whatever it's called). I like how the sound feels like it's around you, similar to surround sound. When I wear hoops my ears get sore faster so I don't recommend wearing big earrings with these. You don't really feel pain when you're wearing them but when you take them off you can feel a little soreness but that's normal for over the ear headphones. I also love this color lately and it matches my backpack for college.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your wonderful and detailed feedback on the WH-ULT900N, SofiR! We couldn't be happier to hear that you love them and that you're enjoying the immersive, surround sound-like audio experience. It's great to know that the sound quality is a perfect fit for your listening preferences after some customization.

      We also truly appreciate your honest and helpful notes about comfort, especially for those who wear hoops or larger earrings. Your practical advice is very valuable to other users. We're also delighted that you love the color and that it matches your college backpack—that's a fantastic bonus!

      Thanks again for choosing Sony and for taking the time to share your experience with us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    solid for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for for price, sound quality is great, the noise cancelling does the job. sound cancelling could be better, but for the price it is great. if you are listening to anything you can’t hear people talking. the bass feature is kinda cool

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there!
      Thanks so much for sharing your feedback with us.
      We are thrilled to hear that you’re having a great time with your new WH-ULT900N headphones!

      It’s awesome to know the sound quality is hitting the mark for you and that the noise cancelling helps keep those outside conversations away while you're focused on your music.

      We really appreciate you choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Premium quality for a solid price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this pair of headphones. I originally bought them to use while I DJ to hear cued tracks but I haven't tested it out for that yet. However, I use them for work to block out sound and since I work from home they really help me stay focused. Audio sounds good. I don't use the ULT button much to boost the bass because it already sounds pretty good. For the casual music person, these are great, especially because I got them on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noel,

      Thank you for sharing your experience with your ULT WEAR headphones!

      We're happy to hear how much you're enjoying them. It sounds like they've become a fantastic tool for your work-from-home setup, helping you block out sound and stay focused—that's a huge win! It's great that the audio quality is meeting your expectations, even without frequently engaging the ULT bass boost feature. For the casual listener, these are indeed a great blend of sound and value, especially when you catch them on sale!

      Thanks for choosing Sony!

      Best, Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Such amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits good and sounds better as one of the best headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review!

      We are absolutely thrilled to hear that the WH-ULT900N headphones fit well and sound better! It's rewarding to know that you consider them among the best headphones available.

      We designed the ULT series for exceptional audio quality and comfort, and your feedback validates that effort!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with these. I use them while walking & plan to use while mowing. Sound is great & while talking on phone very clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dinsmore,

      It’s rewarding to hear how well your ULT WEAR headphones are performing for you, whether you are out for a walk or tackling yard work. We take great pride in ensuring our microphone technology provides that crystal-clear call quality you mentioned, and we are so glad the sound is hitting the mark for you.

      Thank you for trusting Sony to provide the soundtrack to your daily activities.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Slim appearance. Perfect fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tinks,

      It is fantastic to know you've given the Sony ULT WEAR headphones a five-star rating!

      We are glad to hear you are impressed with the great sound quality, slim appearance, and perfect fit. We design our headphones for both powerful performance and comfort, and your feedback is truly appreciated.

      We hope you enjoy many hours of listening, and thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    AMAZING!!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in July of 2024, they are amazing headphones! I use at the gym, school, and even during my free time. At the gym, they are stable & don’t fall while doing exercises that make me look down. Noise cancellation is great but could be better! Battery life is also amazing even after 9 months, i only need to charge once every 2 months if needed. overall 4.5/5!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JadeR, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    An Amazing pair of cans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these a right before Christmas and have to say this is the perfect product for a bass-head like me. It did require a little bit of EQ tuning to sound balanced, but there is a good YT video on how to get these to sound like the flagship XM5. Overall, a great pick - very happy with my purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sachin, Fabulous! We're extremely pleased to hear that you're loving your new ULT WEAR Wireless Noise Canceling Headphones! It's wonderful that you're experiencing the powerful bass and that the EQ tuning has helped you achieve a sound balance similar to the flagship WH-1000XM5 model. Enjoy your music, and thank you for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Alt/ metal/ rock sound great for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and did the geek squad protection to total under $200! I’m a iphone - apple music user and set up was easy with the sony connect app. I usually use airpod pro 2s and my previous over ear headphones were crusher anc 2s. I like these alot! I use ult 2 and vocal EQ on app & they sound perfect for me. They are not loud headphones but loud enough where you don’t have to turn volume all the way up to enjoy your music. One word to describe these headphones would be chill! The overall sound is just chill. They have Avg ANC, and excellent real bass, I didn’t like the the artificial bass on anc 2. Vocals are is a little bit distorted and under instrumental but overal output sound is smooth for a enjoyable listening experience. I have not messed with custom eq because i’m fine with what the stock options changed so far. Worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jreviews!

      It sounds like you had a great experience with your WH-ULT900N headphones!

      It’s wonderful to hear that the setup was seamless with the Sony Connect app and that the sound quality meets your expectations, especially with the custom EQ settings you used. Your description of the headphones as having a "chill" sound is quite insightful, and it’s great to know that you appreciate the real bass provided by them. While you mentioned that the vocals are a bit distorted and under the instrumental, it's good to see that the overall output still makes for an enjoyable listening experience. It’s also helpful to note the average active noise cancellation and sufficient volume levels. Your feedback on how the stock EQ options work well for you without needing further customization is valuable for others considering these headphones.

      If you need assistance, please get in contact with us via email to provide you better assistance on this matter. Send your name, username, model number, issue and telephone number to socialsupport@am.sony.com.

      Thank you for choosing Sony!

      Gus Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Gladly, got what I paid for, and how!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a difference from my last set! On ear is more comfortable, and able to wear longer? Sound, much clearer and more bass? All this while wearing my hearing aids? And price was good too?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Chic,

      We're so glad to hear you're enjoying your ULT WEAR headphones! It's fantastic that you've noticed the superior comfort of the over-the-ear design and the powerful sound from our ULT POWER SOUND series. We're happy to know they are delivering such an excellent experience for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global