Customer Ratings & Reviews
- Model:
- WHULT900N/B
- SKU:
- 10904764
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
High quality headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some of the best sounding headphone I have ever had, just like your at a Imax theater, great surround sound and noise canceling, the volume feature and voice activation works great, charge last a long time also, with automatic shut off
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greatpot, We’re so glad you’re loving your new ULT WEAR headphones! It’s fantastic to hear the surround sound feels like an IMAX theater experience and that the noise canceling, volume control, and voice activation are hitting all the right notes for you. Plus, it’s great that the long battery life and auto shut-off are keeping things convenient. Thanks for choosing Sony! -Jess
Faulty headphones and even worse customer support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!! I really wish I had read the low-star reviews of this headphones before purchasing. I purchased the UltWear headphones after my previous pair of Sony WH-XB910N headphones stopped working after around a year and a half of use. I had the Best Buy warranty purchased for the WH-XB910N headphones and assumed it would be a simple process to get my new pair. How wrong I was. Sony (very conveniently I might add) discontinued the WH-XB910N headphones, so getting a replacement pair was not an option. Instead, I had to pay the difference out of pocket between the original price of the WH-XB910Ns and the UltWear headphones. I figured the increase in price I had to pay would be worth it as I would be receiving higher quality headphones that would last longer than their previous generation (How wrong I was again). Almost every negative review for the ULTWear headphones on this page mentions the same flaw, the swivel hinge on the ear cups being faulty. Similar to other reviews, the headphones were well taken care of and have barely seen usage since their purchase, however the swivel hinge snapped all the same (Look at my photo and compare it to the others, all the headphones have snapped in the exact same place). This has been mentioned by countless other reviewers, yet Sony has clearly decided to avoid the issue in lieu of selling more defective products. After spending hours on the phone with both Best Buy customer support and Sony support, they both assured me that neither were culpable in covering the product and the costs of repair would fall on me. Utterly disappointing interactions with both companies who could have done even the slightest act to reestablish good faith. Its a shame too because I really recommended these headphones and the previous pair to literally everyone I know. I'll have no problem sharing the news now that Sony headphones and their products in general are not even worth the box they are packaged in. Stick to another retailer, buy Bose and avoid the mess of ever dealing with either of these businesses.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoeC,
This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority. Rest assured that your feedback will help us improve our products and services.
We would like to know more about what happened and review your file. We also want to make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Great headphones!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and really good sound love the custom settings and really good noise cancellation and the case is a nice touch!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinS,
Thanks for taking the time to share your feedback! We are thrilled to hear that you love the ULT WEAR headphones.
It's fantastic that you're enjoying the great fit, custom settings, and the powerful noise cancellation. We designed these headphones to provide an exceptional audio experience, and we're so glad you appreciate all the details, right down to the case.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort, Sound quality
Sony is back on their headphone game
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Bestbuy to experiment with a couple of headphones, after trying on these along with several other competitors. I was blown away by the Sony's sound quality, fit and feel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Marquis,
Thank you for choosing Sony!
We truly appreciate your fantastic feedback! It's delightful to hear about your great experience at Best Buy and how impressed you are with the WH-ULT900N headphones. The sound quality, fit, and feel are truly what make them exceptional. We appreciate your support and hope you enjoy your new headphones to the fullest!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Best option for mid range headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancellation for the price, really comfortable around the ears. Basically top pic for the price-quality ratio.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoSus,
We're happy to hear you're enjoying the ULT WEAR headphones. It's great to know you find the noise cancellation effective and the headphones comfortable, offering a great balance of price and quality. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones. I really like the storage case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkH,
Thank you for the 5-star review! We are delighted to hear you're loving the ULT WEAR headphones. We appreciate you calling out the storage case, too! We ensure every detail is designed for convenience, so we're glad the case provides the secure, portable solution you need for your headphones.
Thanks for making Sony part of your listening experience!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Best headphones to buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the amount of bass it gives and the noise cancelation really helps alot when in loud environments plus it had long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Daniel,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony ULT Headphones! We are delighted you are taking advantage of all the incredible quality features the unit comes with, such as the powerful bass and detailed sound quality and offering up to 30 hours of battery life, you will enjoy listening to your favorite tunes for a prolonged time!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Bangers!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best bang for your buck! Super comfy. Great sound and bass. Awesome anc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaceinyourface, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! We are glad to hear that you are happy with the sound quality, bass and comfort of your new headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Head phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife purchased these for herself. She loves them. She uses them for not only music, but to watch movies when traveling or audiobooks as well. She said they’re very comfortable and glad she got them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, RyanA!
We’re so happy to hear your wife is loving her WH-ULT900N headphones. It’s great to know they’re providing the comfort and versatility she needs for everything from movies to audiobooks.
We truly appreciate her choosing Sony for her travels!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Better than more expensive ones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality beyond more expensive headphones. Compact design case allows for easy travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TravisA,
We love getting feedback like this. We're thrilled to hear you're enjoying your ULT WEAR headphones and the sound quality is exceeding your expectations for the price! It's also great that you appreciate the compact design, making them perfect for travel.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good headphones, noice cancelation can be a bit netter for the price. Good voice clarity and balanced bass for the music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PoojaC,
Thank you for choosing Sony!
It's a true pleasure to hear that you are enjoying the balanced bass and voice clarity of the WH-ULT900N. We sincerely apologize that the noise cancellation has not fully aligned with your preferences. We recognize that high-quality attenuation is essential for a premium listening experience, and we appreciate your patience as we work to refine our technology. Your feedback is invaluable, and we have shared your comments with our product development team for careful review.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony head phone blu tooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at manyhead phone the price and quality.outstanding.the sound and clarity was like in concerts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danialnorthmudllc!
Thanks so much for the feedback.
It is most rewarding to hear that the sound and clarity of your WH-ULT900N make you feel like you're right there at a live concert!
Thank you for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fit and the sound is great my wife also enjoys them
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your lovely review, LindaL!
We are so pleased to hear that you're enjoying the great sound and the very nice fit of your WH-ULT900N headphones! It’s fantastic that your wife is enjoying them too.
Thanks again for choosing Sony, and enjoy the music!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Best headphones I’ve ever had!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a tech savvy person but loved these headphones. Love the heavy bass, whole new world to visit when activating sound cancellation, and sooo freaking comfortable. No issues!!! Best headphones I’ve bought for the price!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuadalupeN, Thanks for sharing your awesome review of the ULT WEAR headphones! We’re glad to hear you’re loving the heavy bass, excellent noise cancellation, and comfort. Sounds like they’ve opened up a whole new world for you! It’s great to know they’re a hit, especially at that price. Enjoy the tunes, and thank you for choosing Sony! -Jess
headphones make life better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they have great sound quality the touch sensor kinda is touchy sometimes but other than that they make enjoying my music and the fact that you can turn the battery saving off to keep them on is cool or if you want they shut off when they sense you take them off but i like em to stay on options are great though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jvmusiclover!
Thanks for the feedback! It brings us great satisfaction to hear that you are enjoying the sound quality of your WH-ULT900N and that you like having the freedom to choose how your battery and sensors behave.
We really appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have tried multiple brands and types of headphones and found this to be the most comfortable with best sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleW,
That's wonderful to hear! We're so happy that you've found the perfect headphones in the WHULT900N. Thank you for taking the time to share your 5-star review. We put a lot of focus on both comfort and sound quality when designing our headphones, so it's incredibly rewarding to know that the WHULT900N has been the most comfortable pair with the best sound you've experienced. Enjoy your music!
Thanks for choosing Sony, have a nice day!
DiegoV
- Pros mentioned:Battery life, Sound quality
Best head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely a great purchase best sound Quilty and clear and holds a great charge
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregHunter,
Thanks for the fantastic feedback on the ULT WEAR headphones! We're so glad to hear you're loving the sound quality, clarity, and long-lasting charge. We can't feel more proud of reading such a positive review.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Great headphobes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones noise cancellation is good and the ult mode is great as well this wokr great as a day to day headphones and for the gym as well highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheH,
We’re thrilled to hear you’re enjoying your ULT WEAR headphones! It’s great to know they’re serving you well for both daily use and your gym sessions. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
All about the Bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are lightweight, durable and has great bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Anderson!
We are so pleased to hear how much you are enjoying your WH-ULT900N Headphones! It's fantastic to know that you are benefiting from the design elements—finding them lightweight and durable—and are truly enjoying the great bass that the ULT POWER SOUND series is known for.
We appreciate you choosing Sony to power your music experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony Head Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the Product. Noise cancelation and sound quality are awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GouravC,
Thank you for choosing Sony!
We couldn't be happier to hear that you love the WHULT900N headphones and appreciate the noise cancellation and sound quality. It’s rewarding to know our technology is enhancing your listening experience.
Best regards,
-Fred