Customer Ratings & Reviews

Hi DavidJ, Awesome! We are glad to hear that you are enjoying your new Ult WEAR Headphones! Thank you for choosing Sony! -Carl

Hello HaridasV,
Thank you for your candid review of the WH-ULT900N headphones! We are really happy to hear that the deep bass and overall value have made this a very good item for you. We also appreciate your honest feedback on the noise canceling feature; we are always working to refine our technology, and comments like yours are valuable to that process.

Thank you for selecting Sony and for your feedback.
Sincerely,
Estefany

Hi RoRo, We’re happy that you love the active noise cancellation, it’s definitely a standout feature. We'll pass along your feedback about the volume and bass to our team. The Sony ULT WEAR Headphones allow you to adjust sound equalization. You can customize the audio via a 5-band equalizer in the Sony Sound Connect app. There are preset EQ settings for various genres and a CLEAR BASS slider for bass control. The headphones also feature two ULT sound modes for enhanced bass, which can be combined with EQ adjustments: ULT1 for deep, low-frequency bass, or ULT2 to experience powerful bass. Glad you’re enjoying them overall! Thanks for choosing Sony. -Jess

Hi Nice, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! Thank you for choosing Sony! -Carl

Hi DanielW!
We really appreciate you sharing your thoughts on the WH-ULT900N! We are excited to hear that the sound is blowing you away and providing such a satisfying experience, especially compared to earbuds.

Thanks for choosing Sony!
Warm regards,
Estefany

Hi sboyddos, Thanks for sharing your positive experience with the Sony ULT WEAR headphones! We're so happy to hear about the incredible sound, excellent noise cancellation, and the impressive battery life. Enjoy your music and thank you for choosing Sony. -Jess

Hi SEYMAY,

Thank you for your honest feedback on the ULT WEAR Headphones. We're sorry to hear that the style wasn't the right fit for you, as we understand that personal preference plays a big role in a comfortable listening experience. We're glad you found them comfortable, though! If you prefer a more compact style, we invite you to check out our wide range of wireless earbuds, such as the WF-1000XM5 or the WF-C700N, which might be better suited to your preferences. Thanks for choosing Sony.

Best regards,
Eliab

Hi CiscoC, Awesome! We're glad you like the amazing sound quality and excellent fit of your Sony ULTWEAR headphones. Thanks for choosing Sony! -Sam

Thank you for the fantastic review, Meboybubp!

We are absolutely thrilled to hear that the WH-ULT900N headphones are delivering the powerful audio experience you were looking for!

The ULT POWER SOUND series was designed specifically to provide that "strong stuff" bass—the kind that truly lets you feel the music and "shake you up." It's rewarding to know you also feel they offer excellent value for that level of performance.  

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Efff,

Thanks for the review and the 5-stars rating! We designed the ULT series to deliver powerful, deep bass and high-quality sound for those who love to feel the music, while still incorporating our renowned noise-canceling technology. It's great to know that they are delivering an amazing experience to you!

Thanks for choosing Sony, have an awesome day!
-DiegoV

Thank you for your fantastic review, CedricK! It is most rewarding to hear that you consider the WH-ULT900N to be the best headphones you've ever had.

Your high praise and recommendation mean a great deal to us. We are especially glad to hear that you love the bass. We designed these headphones with our ULT POWER SOUND feature specifically to give you deep, powerful bass that you can feel, and it's wonderful to know we've delivered that experience for you.

Thanks again for choosing Sony and for sharing your valuable feedback with us!

Best regards,
Gus Sony Social Media Team

Hi Twin6877, thanks for your great 5-Star review!

We are so happy to hear that you are enjoying the Sony — WHULT900N headphones! It is great to hear the Quick Attention Mode is useful, when you want to communicate with people around you, it is easy to activate and deactivate, and you only have to raise or release your hand!

We hope you enjoy your great headphones and if you have any question or issue with your WHULT900N, don't hesitate and contact us, well be more than happy to assist you!

Have a nice day, and thanks for choosing Sony!
Gus

Hi JonathanS, thanks for sharing your wonderful experience! We're thrilled to hear the Sony - ULT WEAR are hitting all the right notes for you. Their powerful sound, comfortable design and long battery life make them a perfect option for long listening sessions. Thank you for choosing Sony! Regards, -Dominick

Hi thatguywiththeface, Thank you for your review! We're thrilled to hear that you're enjoying the sound quality and comfort of your Sony ULT WEAR headphones. However, we sincerely apologize for the difficulties you're experiencing with the multipoint connection. To better assist you, we would appreciate more details about the issue you've encountered. In the meantime, please feel free to visit the following link for guidance on connecting two devices at the same time: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300534.html.

Kindly send an email containing the details of your issue, along with the information listed below, to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

Full Name:
Username:
Telephone Number:

Thank you for your patience, and we look forward to resolving this issue promptly!

Sincerely,
Maria

Hello Erin,

Thank you for your review! We're so glad to hear that your husband is enjoying the new ULT WEAR headphones and that the secure fit is working so well for his active lifestyle.

The ergonomic design of these headphones is specifically engineered for comfort and stability. This feature ensures they stay securely in place, whether at the gym or on the move, so you can focus on your music without any interruptions.

Thanks for choosing Sony, and have a wonderful day!
DiegoV

Hello AmberP,

Thank you for considering Sony products.

It brings us great joy to hear that you appreciate the sound quality and 360 audio experience of your WHULT900N headphones. We’re sorry to learn about the wear on the ear pieces and the challenges you’ve experienced with the microphone and SteelSeries software. Your feedback is important to us, and we want to make sure you receive the support you deserve. We strongly recommend contacting our support team to provide more details and assist you further. Please have your unit handy, as they may need information such as the serial number to help resolve these issues.

You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Best regards,
-Fred

Hi DmytroF.

That's awesome! We're glad to hear your ULT WEAR Headphones are holding up well during your gym sessions and providing you with amazing sound and great durability. Thanks for choosing Sony.

Best regards, Eliab

Hi Johnny,

Great! We're thrilled that you are enjoying the sound quality and comfort of the headphones. Thank you for choosing Sony!

-Ralph

Hello KirkW,

Thank you for choosing Sony!

We're excited to hear that you enjoy the great sound and comfort of your WHULT900N headphones. It’s wonderful to know they accompany you so well both during workouts and gardening, supporting your active lifestyle in different ways.

Best regards,
-Fred

Hello PedroC,

Thank you for choosing Sony!

We’re elated to hear that you highly recommend the WHULT900N headphones for their deep bass and excellent sound quality at a great price. It’s a true pleasure to know they exceed your audio expectations. Thank you for sharing your feedback.

Best regards,
-Fred