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Customer reviews

Rating 4.6 out of 5 stars with 995 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 995 reviews
  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Sony did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! Specially the bass! I used it while im in the gym and it is very comfortable!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GemyvettemarieJ, Awesome! We're pleased to hear that you are enjoying your WHULT900N. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony ULT headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and excellent noise blocking. Could use more prominent right and left markings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertB,

      Thank you for choosing Sony!

      We're excited to hear that the WHULT900N headphones are delivering great sound and excellent noise blocking. We appreciate your feedback regarding the right and left markings and will take it into consideration. Thank you for sharing your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought due to my having hearing issue and spouse does not..tv had to be so loud it hurt his ears.. but does not work for this purpose as when i use headphones.. it shuts off tv volume for him..but great sound

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience, Paigeey.

      We’re glad you’re enjoying the great sound of the WH-ULT900N, but we're sorry to hear about the volume cutting out for your spouse. We understand how important it is to find a balance that works for both of you, especially when dealing with hearing challenges.

      On many Sony TVs, you can actually output sound to both the headphones and the TV speakers simultaneously by adjusting the Audio Output settings in the menu. This would allow you to enjoy your headphones while your spouse listens at his preferred volume.  

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    These are pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for awhile and it doesn't feel as cheap as other models

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the feedback, JordanR!

      We’re glad to hear your ULT WEAR headphones are holding up well for you! We put a lot of focus into the build quality and matte finish of this series to ensure they feel as premium as they sound, especially when you're pushing that ULT button for the heavy bass.

      It's great to know that after having them for a while, they still feel solid and high-quality. Thanks for being a part of the Sony family!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headsets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headsets! They block out noise and allow me to concentrate on my school work. Love the green color to have something different than the other college students.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony head set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear, great sound I bought a set for my husband for Father's Day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonM,

      You made the right choice! We're thrilled that you like the comfort and sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphone re

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good I say this because good sound quality but not the best for gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EdwinS,

      Thank you for choosing Sony!

      We're elated to hear that you enjoy the good sound quality of your WH-ULT900N headphones. We also appreciate your feedback regarding their suitability for gym use, as it helps us better understand how our products perform in various environments. Your input is truly valuable to us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headphones !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost, Very convenient to have all the settings in one app! Accidentally left them on for about two days and they still had battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user922522! Thank you for your feedback. We are delighted to hear that you find the WH-ULT900N headphones to be well worth the cost.
      It's fantastic to know that you appreciate the convenience of having all the settings accessible in one app. Plus, the long-lasting battery life is designed to keep you connected for days, allowing you to enjoy your music without interruption.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit but it hurts ear after long time otherwise good sound quality and bass too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rushi,

      Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality of the headset. Your feedback about its comfort is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headphones properly. Adjust the headband depending on your head shape. You may find these links helpful:

      https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001298186.html

      https://www.sony.com/electronics/support/articles/00015243

      Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    WORKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great on my head and ears with great sound coming out as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrewH,

      We are beyond pleased to hear that your new headphones are providing such a comfortable fit and delivering great sound! We put a lot of focus into the ergonomics of the ULT WEAR series to ensure they feel just as good as they sound, especially during those long listening sessions.

      Thank you for choosing Sony to be your companion for high-quality audio!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good bass and noise cancellation

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich bass on these and the noise cancellation works well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leonel,

      Amazing! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend authentic brand new factory sealed gaming products from Best Buy I’m always very impressed an satisfied

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Newoceanblue!

      We are thrilled to hear you’re impressed with your new WH-ULT900N headphones. There is nothing quite like that factory-sealed unboxing experience, and we’re so glad our partners at Best Buy delivered the quality you expect from Sony.

      Enjoy the powerful bass and thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this gift for my wife, and we both love it. Great deal and will totally purchase another for myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carlos,

      We are so happy to hear that both you and your wife are loving the ULT WEAR headphones! It’s great that you were able to snag a deal, and we would be honored to have you join the Sony family twice when you're ready for your own pair.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is very good and love using them when working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beanie!
      We are delighted to hear you're loving your WH-ULT900N headphones, especially the great sound quality for your workouts.

      We designed the ULT POWER SOUND series to give you that incredible audio experience, whether you're relaxing or staying active. For those intense sessions, you'll be glad to know the WH-ULT900N also features Digital Noise Cancelling to help you focus, along with a long battery life so the music doesn't quit before you do.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome, Battery life is amazing! Great quality! Great Price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmilyR,

      Amazing! We're thrilled that you like the sound quality and battery life of the speaker. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality at a great price. Best buy has the best stuff!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobinA,

      It is great to hear that you're so happy with your purchase! We work hard to strike that perfect balance between high-end performance and real-world value, so it’s incredibly rewarding to know these headphones hit that sweet spot for you. Our goal is always to make premium audio accessible, and hearing that you feel you've landed some top-tier gear is exactly what we like to hear.

      Thank you for choosing Sony and for the high praise!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with all the options as compared to more expensive headphones at a more affordable price. The sound and bass are amazing along with long lasting battery life and reliable connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RDT586,

      We are happy to hear that you are enjoying the premium features and amazing bass of the ULT WEAR headphones at such a great value. It is wonderful to know that the battery life and connectivity have been reliable for your daily listening needs.

      Thanks for choosing Sony. 

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony ULT yu2981

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works on a plane with my hearing aids which is what I needed. I can listen to my book or or podcasts when flying. That being said, Im still not sure if it's working thru Bluetooth or just noise cancelling. I'm not real tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can totally hear music, cancels all the noise and bass is Good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momof3, Great! We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can look past the build quality, they’re a great pair of headphones. Good app, good sound, very comfortable to wear, but I can’t help but feel like they’re going to break at some point because of the cheap materials used on the case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kudzyo,

      We appreciate your feedback regarding the sound and comfort of your ULT WEAR headphones. Please be assured that while we use lightweight, recycled materials to enhance comfort and sustainability, the design is rigorously tested for durability. For added peace of mind, we have a service program in place for this model through January 2027 to address any structural concerns that may arise.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US