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Customer reviews

Rating 4.6 out of 5 stars with 996 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 996 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Song Headphons ALT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever had 100/10 better than AirPod maxs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaacS,
      Thank you for your amazing review! We’re thrilled to hear that the Sony ULT WEAR Headphones have exceeded your expectations. It’s fantastic to know that they’ve become your top choice.
      Thank you for choosing Sony! -Maria Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    GREAT BUY

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sony headphones, they arent as amazing as the XM4 or XM5 but price point and quality they are amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yani88, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Buy these such good headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cause I have another pair I got them for a gift such good headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbdulC,

      It brings us great satisfaction to hear that the ULT WEAR headphones are so good you decided to buy a second pair! Your decision to purchase them again is the highest compliment we can receive. Thank you for your continued support and for being a loyal Sony customer!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Ult

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i’ve been using it for so long and it’s great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaysonA!
      Thanks for taking the time to share your review of the WH-ULT900N headphones.
      We are delighted to hear that they've been great for your long-term use!

      We designed the WH-ULT900N to really deliver on sound quality, featuring our ULT POWER SOUND for deep, resonant bass and superior Noise Canceling to keep your focus on the music.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony meets expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation and great features! Sony never fails.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MuhammadP,

      Awesome! We're glad that you like the noise canceling function and features of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones Frank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product. I am very happy and enjoy the sound quality. I recommend it. I hope these headphones never fail me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankC,

      You made the right choice! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    EPIC find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones should cost more they are that good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rcisneros100!
      Thanks so much for the fantastic feedback on the WH-ULT900N headphones. We are thrilled to hear that you think they are such incredible value!

      We appreciate you choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome!! I wear them all the time!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User980728, That's wonderful to hear! We're thrilled that the Sony ULT WEAR headphones have been such a success for you. Thank you for sharing this awesome feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Highly recommend buying or giving as a gift

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Remote,

      That is fantastic to hear! We are thrilled that you find the Forest Gray ULT WEAR Wireless Noise Canceling Headphones to be a great buy and recommend them so highly—we think they make an excellent gift too!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife and she has loved them. Case they come with is nice and battery seems to last a decent time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesB, we're glad you and your wife love our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this headset. It cancels out the noise and delivers quality sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicoletaP,

      Great! We're glad that you are enjoying the noise canceling function and sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds great. Very uncomfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for watching tv. The sound is out of this world. Took a little time to set the app up completely but once done it works great. My biggest issue is the are extremely uncomfortable. Very tight around the head. Seems to touch below the ear just above the jaw. After two nights of watching tv my head hurts. Too bad. Thought they would be good

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rayg5102,

      Thank you for your review of the Sony ULT WEAR headphones, particularly in the context of watching TV. It's great to hear about the exceptional sound quality you've experienced once the app was fully set up. We understand your disappointment with the comfort aspect of these headphones. Comfort is indeed crucial for prolonged wear, and it's unfortunate that this was not met with your experience.

      Our ULT WEAR has a slider that you can use to adjust the length of the headband to get the best fit and for comfortable listening experience. Please note that if you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect.

      We do have good information on how to wear the headband headphones correctly so it is comfortable. For your reference, please check this helpful link.
      https://www.sony.com/electronics/support/articles/00282845

      Should you need technical assistance, please let us know so we can turn your experience around. You may send us an email at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mo zada

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set , noise cancellation is great totally muted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zada,

      Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones,bought as a gift,my son loves them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kfohn,
      Thank you for your wonderful review! We’re so glad to hear that your son loves the Sony ULT WEAR Headphones. It’s great to know they made a perfect gift!
      Thank you for choosing Sony, and enjoy the music and the moments! -Maria Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset, i use this for work and it had excellent noise cancellation. works well with microsoft teams.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cait,

      Awesome! We're glad that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My loves her gift great quality everything she wanted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaC, We're thrilled to hear that your loved one is enjoying their ULT WEAR headphones. It's wonderful to know that the quality met your expectations and that it has everything they wanted. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Lack quality instructions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very good, however it lacks any kind of quality instructions and the app doesn’t provide anything better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Choice For Travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these primarily for travel. Overall sound, once adjusted with the equalizer app, is better than average. Noise canceling feature is very good. Solid deal for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott,

      You made the right choice! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great........................................................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OferH,

      It's a true pleasure to hear that you think the Sony ULT WEAR headphones are "Awesome, and great!" We engineered these headphones to provide a powerful listening experience, especially with features like the dedicated ULT button for instant, massive bass, our reliable Noise Canceling to keep you focused on your music, and a strong battery that gives you up to 30 hours of listening time. Thank you for the 5-star review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They’re ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use over the ear headphones for music and gaming. ANC is not the best on these. They sound ok but they weren’t for me. I ended up returning them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Msdelight13.

      We are sorry to hear that the WH-ULT900N headphones were not the right fit for you and that you were disappointed with the Active Noise Canceling (ANC). This is not the immersive experience we aim to deliver.

      We appreciate you giving them a try and for sharing your honest opinion. We will be sure to pass your comments on to our product development team. Your feedback is invaluable as we continuously work to improve our products.

      Thank you again for being a Sony customer.

      Best regards, Gus, Sony Social Media Team sony-global