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Customer reviews

Rating 4.6 out of 5 stars with 996 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 996 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling and sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these. Noise canceling works very well and the sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dmvp0929,

      Great! We're thrilled that your daughter is enjoying the noise canceling function and sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Great bass, but not best sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for the bass and shaking feeling, which is good. But as others say everything else is soso.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimZ,

      Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality of the headphones. Your feedback about the other functions is greatly appreciated. We would like to know more about your review so we can help you have a complete experience with the ULT WEAR headphones. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive ever use!! Great headphones for the gym and taking public transit!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LydiaD, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! We are glad to hear that you are happy with the sound quality, bass and comfort of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got me and my girlfriend matching headphines and the quality of sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinS, Awesome! We are so glad to hear that you are enjoying the sound quality of your new headphones! We appreciate your feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these headphones! Great for the gym and/or to jam out at home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JcGutierrez, Thank you for your awesome review! We are so glad to hear that you are enjoying your new ULT WEAR headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Ult Bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones with a very useful bass feature, pretty comfortable and easy to carry

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgePeralta,

      You made the right choice! We're thrilled that you like the ULT function, comfort, and design of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is immaculate, has noise cancelling and connects to everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexN,

      Perfect! We're thrilled that you are enjoying the sound quality, noise canceling function, and connectivity of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Happy Head Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchase one of the Geek Squad reviewed how to set up and how to operate my headset. I made the purchase for a flight on an airplane, but found out I was going to use them for more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear! We're glad the Geek Squad setup helped and that your headset turned out to be even more useful than expected. Enjoy the versatility and safe travels!
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones, I've tried. It sounds just as same or louder than the Sony MX5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JadenC,

      Amazing! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony did it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my wife. She is loving it, loves the sound and the noise canceling,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WellingtonB, Awesome gift! We are so glad to hear that you are enjoying the sound quality of your new headphones! We appreciate your feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid Head Phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality audio and the build feels solid. Would definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pauoaboy16, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are kinda heavy and you feel them in your neck, also they don't stay on your head in the gym when you lay down to bench

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IzzyB,

      Thank you for taking the time to share your experience with the ULT WEAR headphones. We truly appreciate your honest feedback regarding the fit and weight of the headset during your workouts.

      We are sorry to hear that the headphones felt a bit heavy during your neck movements and didn't stay secure while bench pressing. While the ULT WEAR is designed for a premium, immersive audio experience, we recognize that stability during specific gym exercises is a key factor for many of our users.

      Please know that your comments are incredibly valuable to us. We will be sharing your feedback directly with our product design and engineering teams as they work to improve the ergonomics and fit of our future wearable audio products.

      Thank you for considering Sony and for helping us improve!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones for their price points.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StacyS,

      That's excellent feedback! We are happy to hear you consider the ULT WEAR Wireless Noise Canceling Headphones one of the best for their price point.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound was pretty good the button on the side definitely works as advertised

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yeetus,

      Great! We're thrilled that you like the sound quality and ULT function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT ITEM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUST SAY BETTER THAN I WOULD HAVE EVER IMAGINED. GREAT BUY FOR THE MONEY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAYROB,

      You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Sony headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are poorly manufactured. I’ve had them for less than a month and where the arm bends to put them into the case popped apart. I took them back to Best Buy and called Sony and neither one of them will fix it. The best they could do was offer a 10% discount on purchasing another pair. Now I have a $200 Paperweight. The product is junk. The warranty was not honored, and customer service at both Best Buy and Sony was laughable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabyM,

      This is not the experience that we want you to have. This isn't normally the case with the ULT WEAR headphones. Your feedback is extremely important to us and is very much appreciated. We would like to know more about what happened so we can review your file and help you out. Please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Case Number:

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling setting. Best purchase ive made in a while.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StrangerDanger, Awesome! We are so glad to hear that you are enjoying the sound quality of your new headphones! We appreciate your feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Costumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great very clear love th design and very easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alphie,

      Perfect! We're thrilled that you like the sound quality, design, and user-friendly functions of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sleek!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones ever. Love the noise cancellation and they look good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NatashaC,

      Awesome! We're thrilled that you are enjoying the noise canceling function and design of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this foe myself, amazing sound quality at a great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JandyS, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your new headphones! Thank you for choosing Sony! -Carl Sony_US