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Customer reviews

Rating 4.7 out of 5 stars with 1128 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the excellent sound quality, comfortable fit, and impressive battery life. They also appreciate the good bass, reliable connectivity, and lightweight design, which makes them portable. However, a minor concern for some users is the low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,128 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Light Weight

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to use at work! omg, they are light, clear, bass is awesome. Connects easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your enthusiastic review, John!

      We are absolutely thrilled to hear that your new WH-ULT900N headphones are making such a difference at work! It's fantastic to know you find them light, the audio clear, and the bass awesome—that immersive sound experience is exactly what the ULT POWER SOUND series is designed for.

      We're also glad you found the connection process easy. Enjoy locking in during your workday!

      Thank thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve used!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ways I’ve found to listen to music. I mostly have listened to Bluetooth speakers over the years and have loved those but this is the most immersive experience I have found. The bass is excellent, sound quality is super impressive, and the battery is insane on them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Tyler!

      It is awesome to hear that the WH-ULT900N is providing the most immersive music experience you’ve found! We are thrilled that the insane battery life and the powerful bass—boosted by our dedicated ULT button—are making such a big impression compared to your past speakers. It’s great to know that the sound quality and depth are exactly what you were looking for!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones, long charge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been great. They are noise canceling. They adapt to the environment whether I’m waking, sitting, or running. Plus the battery charges go a long time. Love these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BobbyL,

      Thank you for choosing Sony!

      We're honored to hear that your WH-ULT900N headphones are performing well with noise cancelation and adapting smoothly to different environments. It’s wonderful to know the long battery life is supporting your active lifestyle. Your positive experience encourages us to keep enhancing our products for everyday use.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these more for flying than anything but have been using them mowing the lawn and have been pleased with the sound. They fit good on my head don’t feel like they’ll fall off. I don’t really like the adaptive sound as it was cutting in and out, so I turned it off with the phone app. If you want to turn down the noise suppression, simply cover the right ear muff. I think these will work great on my upcoming flight. Would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeH,

      We're honored to hear that the ULT WEAR headphones are already delivering great sound and proving their worth even while you're mowing the lawn.

      We're delighted you found them to have a secure fit and appreciate your helpful tip about quickly covering the right earcup to adjust the noise suppression. We also value your note on the Adaptive Sound Control; it's great you found the easy solution in the app to customize the experience to your preference. We're confident they'll perform perfectly on your upcoming flight!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Great noise canceling. Settings that make sense. Good battery life. No issues after having them a while.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyL,

      We couldn't be happier to hear that your Sony ULT WEAR headphones have become such a reliable part of your daily routine. It’s fantastic to know that the intuitive settings, long-lasting battery, and powerful noise canceling are all contributing to a seamless listening experience. We strive to create products that remain a joy to use over time, and your feedback confirms we are on the right track.

      Thank you for being part of the Sony family!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise Cancelling Win

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These block out so much noise! And they are super comfy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LUCYT,

      We are beyond pleased to hear that your headphones are blocking out the world and keeping you super comfortable. We designed them specifically to combine powerful noise cancellation with an ergonomic fit, allowing you to enjoy your favorite tracks for hours without any distractions.

      Thank you for trusting Sony to provide your ultimate everyday escape.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Head Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Got them for my teenage son. He plays music alot great sound and great battery plan.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChasenB,

      It is wonderful to hear that your son is enjoying the sound quality and battery life of his new ULT WEAR headphones! We designed these to deliver that powerful bass experience and long-lasting performance, so we're glad they are a hit.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Head rattling bass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a replacement of my Sony H.ear on 2 and they did not disappoint. Sound is very good and balanced when ULT (the bass mode) is turned off and head rattling when ULT is turned on. There are 2 levels of ULT, the first one being a sweet spot and the second one being an overly exaggerated bass everywhere, listening to non-bassy music on ULT 2 makes you hear bass that you didn't even know was there to begin with (which is kinda nice but can be too much some times). Noise cancelling is very good at all music volume levels and the ambient sound mode is even better assuming you don't go past 50%. The app is very nice and let's you mess with the equalizer to find the perfect sound for you and the carrying case is a nice plus. The only downside is the build quality. The plastic they used feels too cheap for headphones of this price (my previous Sony pair feels WAY better despite being older by more than a couple years and costing the same when they came out), they don't feel like they are going to break that easily, however, for the price, they could have done a way better job; the build quality is basically on par with any $50 headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosG,

      You made the right choice upgrading to the Sony ULT WEAR headphones! We're glad that you like the sound quality, ULT button, noise canceling function, ambient sound, dedicated app, and supplied carrying case of the headphones. Your feedback about the design is greatly appreciated. Rest assured that these headphones are designed to delivery quality performance. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Good sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Bose Quietcomfort headset, the sound quality on the Sony headset is really good, actually a bit better than the Bose. However, the sound app is trash and the auto shutdown seems to be flawed! The Sony sound app works but you'll have to tinker with it a bit if you're connecting multiple devices. Aside from the app being trash, I've ran into an issue where the headset just randomly powers off after about 15 - 30 minutes, while I'm actively listening to something. The only fix I've found was to turn off the feature that turns the headset off after a period of in actively, but now the headset will not power off if I forget to manually turn them off. These are a personal pain point for me because I'm always on the move, but the battery life seems to be pretty good. Even when I forget to turn it off, it still has a decent amount of battery left, the next day when I put them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Kyautic!

      We are happy to hear that the sound quality of your ULT WEAR headphones is hitting the mark and even giving your previous pair a run for their money! However, we are sorry to hear about the frustration with the app and the auto-power-off feature.

      Regarding the random shutoffs, this can sometimes happen if the sensor inside the ear cup isn't consistently detecting that the headphones are being worn. Making sure the ear cups have a firm seal around your ears can help, but we understand why disabling the feature was the more reliable fix for your lifestyle. We appreciate your patience with the app's multi-device settings and will certainly share your thoughts with our development team to help us improve future updates.

      We suggest contacting our support line so our agents can help you check what is going on and walk you through some troubleshooting steps. You can find all our contact options here: https://us.esupport.sony.com/support/s/support-contact?category=headphones

      We appreciate your patience with the app settings, and we're glad the battery life is holding up well for you while you're on the move. Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Bass, Sound quality

    Rated 3 out of 5 stars

    Great Sound & ANC. Both hinges broke.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass, Great sound, Fantastic Active Noise Canceling. I use them for gaming and ANC works even when wired, which is a huge plus. I can't hear anything. With all that being said, after 3 months, both hinges cracked and broke. The hollow plastic design is light and comfortable, but completely flawed. Super disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jjkooks,

      Thank you for reaching out to us with your concern. While we're glad that you like most of the features, we're sorry to hear that you have an issue with the headband hinge of your Sony ULT WEAR. This is definitely not the quality or durability we aim to deliver to our customers. Sony commitment to customer satisfaction is our top priority and the ULT WEAR were tested and build to last.

      Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your headphones has a 1-year warranty from the date of purchase.

      May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the ULT WEAR:

      We value your feedback and aim to restore your trust in Sony.

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones with Deep Bass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The overall sound and deep bass sound great. The volume could be a bit louder, but may be designed this way to prevent distortion. They have a long lasting battery life and strong bluetooth connectivity. Great value as they sound better than those costs hundreds more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RDT586,
      Thank you for sharing your positive review of the WH-ULT900N headphones!
      We are delighted to hear that you love the overall sound and the deep bass and that the long battery life and strong Bluetooth connection are working well for you.

      These headphones feature our special ULT Power Sound mode that delivers powerful, deep sound and they also include Active Noise Cancellation.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control on the music quality. The base is incredible. Easy to turn up the volume with hands. Noise canceling vs non noise canceling is awesome feature. Incredible headset. More comfortable than the apply headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MousaA,

      Thank you for the purchase! We're glad to hear that you like the quality and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    fav headphones eva

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable headphones I've ever had. The bass boost makes everything so much more enjoyable with great sound quality. The noise cancelling works incredibly well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Meow,

      We are elated to learn that the ULT WEAR has become the most comfortable pair of headphones you’ve ever owned! We meticulously designed these with soft, pressure-relieving earpads to ensure those long listening sessions remain fatigue-free. It is wonderful to hear that you are enjoying the ULT button to bring that extra depth to your music, all while our Integrated Processor V1 works behind the scenes to provide that incredible noise cancellation you’ve experienced.

      Thank you for choosing Sony to power your personal soundtrack.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Easy to Integrate and Great Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ULT noise cancelling headphones are easy to integrate with a phone and provide great sound! I would recommend these when flying, as battery life is extensive!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MR0008,

      It brings us great satisfaction to hear how well the ULT WEAR headphones are fitting into your lifestyle. We designed them specifically for that seamless connection and powerful sound, and it’s wonderful to know the long-lasting battery life is keeping you powered through your flights.

      Thank you for trusting Sony to be your favorite travel companion!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT HEADPHONES!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a great set of headphones!Wonderful sound and very comfortable!Highly recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MazzyDave,

      It’s a true pleasure to hear that you are so impressed with the value and performance of your new ULT WEAR headphones.

      We designed these to be the ultimate companion for bass lovers, and it’s wonderful to know you’re enjoying that signature high-quality sound. We also understand that comfort is just as important as audio quality, which is why we focused on using smooth cushions and a pressure-relieving design to ensure they stay comfortable for those long listening sessions. Whether you are using the "ULT" button to feel the deep, soul-shaking bass or enjoying the advanced Noise Canceling features, we are glad they are hitting the mark for you!

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    I am a Sony fanboy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Sony MX5 headphones for two years and have been content with their performance. However, I decided to make a change and switch to the ult headphones in search of something more comfortable without compromising on the bass. My experience with the ult headphones has been exceptional, and I have found them to be even more comfortable than the MX-5s. Additionally, I mentioned that the ult headphones deliver a similar sound to the MX-5s but with an added emphasis on the bass, which I love. The bass response on the ult headphones is more pronounced and punchy, which adds to the overall listening experience. Based on my statement, it is evident that the ult headphones are an excellent choice for anyone who values both comfort and bass equally and is looking to elevate their listening experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deadpool, awesome! We're glad you are enjoying our newest product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony ULT Noise Canceling Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that are comfortable, portable, and sound great. The noise canceling is fantastic and the ability to cup one headphone and turn the noise cancelation off is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aric, Thank you for sharing your amazing feedback on the ULT WEAR headphones! We’re delighted to hear you’re enjoying the comfort, portability, and sound quality. It’s great to know the noise canceling feature is working its magic for you, and that you’re loving the handy option to cup one headphone to toggle it off. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big bass

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute excellent value and if you like bass these are definitely going to rattle your head. In a good way of course. You have the option of low, medium and high. I only use the bass boost button or the ult button whenever. I just want to have a little fun but most of the time I just keep it on low. Excellent Sony quality capacitive touch controls. Fairly intuitive can be finicky sometimes, it does pack some features from their higher end models that make it worth looking at.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Moises!

      We are glad to hear the WH-ULT900N is delivering that head-rattling bass you were looking for. It is great that you are enjoying the flexibility of the ULT button and those intuitive capacitive touch controls. We really appreciate you highlighting how the features from our higher-end models add that extra value to your listening experience.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are exactly what I was looking for for airplane travel mostly. I wanted noise cancelling and they are much better than my last pair. They are comfortable, over-the-ear headphones. I do wish the charging cable was as long as the plug-in cord for airplane monitor, so if I ever need to charge more (for long flights), I can still wear them while charging. Not as expensive as some headphones, but not cheap either. I might buy another set for my husband. Oh! They come with a hard-shell case…perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NoTech, thank you for the perfect score! We are immensely pleased to hear you're enjoying the ULT WEAR headphones and their industry-leading noise cancellation technology that is right what you needed to travel comfortable and relaxed. We appreciate the feedback regarding a longer power chord so our costumers keep wearing them while charging –such a great suggestion! And don't hesitate in getting a pair of headphones for you husband, we bet he will love them! Thank you for choosing Sony. Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality I’ve ever had with headphones. Battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dessa,

      Thank you so much for the fantastic feedback! We are absolutely thrilled to hear that you are enjoying the sound quality and the battery life of the Sony ULT WEAR headphones.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US