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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1042 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the amazing sound quality, comfort, and impressive bass of the ULT WEAR Wireless Noise Canceling Headphones. Many appreciate the exceptional battery life and lightweight design. However, some customers have noted that the volume could be higher. Overall, the headphones are praised for their connectivity, fit, active noise cancellation, and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,042 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great, but not amazing to my standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the bass was heavier. It doesn't shake your head like other headphones I had, but everything else down the the noise canceling to the touch controls and the sound quality are on point! Like I said before, the bass in these might be more than enough for the usual costumer, but if you really need them to shake your brain then I wouldn't recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyronD,

      To maximize the bass on your ULT WEAR, tap the ULT button to cycle to ULT2 (Attack Bass), which is the most powerful setting. For even more impact, open the Sony | Sound Connect app and crank the Clear Bass slider to +10 in the Equalizer settings.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An Amazing pair of cans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these a right before Christmas and have to say this is the perfect product for a bass-head like me. It did require a little bit of EQ tuning to sound balanced, but there is a good YT video on how to get these to sound like the flagship XM5. Overall, a great pick - very happy with my purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sachin, Fabulous! We're extremely pleased to hear that you're loving your new ULT WEAR Wireless Noise Canceling Headphones! It's wonderful that you're experiencing the powerful bass and that the EQ tuning has helped you achieve a sound balance similar to the flagship WH-1000XM5 model. Enjoy your music, and thank you for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Good comfortable fit! Sound is great!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GeneM,

      Thank you for choosing Sony!

      We're honored to hear that the WHULT900N headphones offer a great, comfortable fit along with excellent sound quality. Your positive experience encourages us to keep delivering products that blend comfort and performance seamlessly.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bass, great battery life, decent noise cancellation and transparency mode, would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, AldreF!

      We are absolutely thrilled to hear that you are enjoying the amazing bass of your WH-ULT900N ULT WEAR headphones! That powerful, deep sound is the core experience we designed this series to deliver, and it's rewarding to know it's hitting the mark for you.

      It's also fantastic that you're getting great performance from the battery life and finding the noise cancellation and transparency mode to be decent and functional for your daily needs.

      Thank you again for your strong recommendation and for choosing Sony to power your music!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AMAZING!!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in July of 2024, they are amazing headphones! I use at the gym, school, and even during my free time. At the gym, they are stable & don’t fall while doing exercises that make me look down. Noise cancellation is great but could be better! Battery life is also amazing even after 9 months, i only need to charge once every 2 months if needed. overall 4.5/5!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JadeR, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Alt/ metal/ rock sound great for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and did the geek squad protection to total under $200! I’m a iphone - apple music user and set up was easy with the sony connect app. I usually use airpod pro 2s and my previous over ear headphones were crusher anc 2s. I like these alot! I use ult 2 and vocal EQ on app & they sound perfect for me. They are not loud headphones but loud enough where you don’t have to turn volume all the way up to enjoy your music. One word to describe these headphones would be chill! The overall sound is just chill. They have Avg ANC, and excellent real bass, I didn’t like the the artificial bass on anc 2. Vocals are is a little bit distorted and under instrumental but overal output sound is smooth for a enjoyable listening experience. I have not messed with custom eq because i’m fine with what the stock options changed so far. Worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jreviews!

      It sounds like you had a great experience with your WH-ULT900N headphones!

      It’s wonderful to hear that the setup was seamless with the Sony Connect app and that the sound quality meets your expectations, especially with the custom EQ settings you used. Your description of the headphones as having a "chill" sound is quite insightful, and it’s great to know that you appreciate the real bass provided by them. While you mentioned that the vocals are a bit distorted and under the instrumental, it's good to see that the overall output still makes for an enjoyable listening experience. It’s also helpful to note the average active noise cancellation and sufficient volume levels. Your feedback on how the stock EQ options work well for you without needing further customization is valuable for others considering these headphones.

      If you need assistance, please get in contact with us via email to provide you better assistance on this matter. Send your name, username, model number, issue and telephone number to socialsupport@am.sony.com.

      Thank you for choosing Sony!

      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dependable Sony satisfies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is terrific and it's a very comfortable product. Carrying case makes it easy to transport. I'm very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinM.

      Thank you so much for the wonderful review!

      We're delighted to hear you're happy with your purchase and that you find the ULT WEAR headphones to be so comfortable and delivering a great sound quality—Thanks for mentioning the carrying case makes it easy for you to transport as well!

      We appreciate you choosing Sony.

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best sounding headphone I have ever had, just like your at a Imax theater, great surround sound and noise canceling, the volume feature and voice activation works great, charge last a long time also, with automatic shut off

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatpot, We’re so glad you’re loving your new ULT WEAR headphones! It’s fantastic to hear the surround sound feels like an IMAX theater experience and that the noise canceling, volume control, and voice activation are hitting all the right notes for you. Plus, it’s great that the long battery life and auto shut-off are keeping things convenient. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I alternate between these and the link buds s. The sound is similar when you adjust the controls (I didn't like the ult mode or whatever it's called). I like how the sound feels like it's around you, similar to surround sound. When I wear hoops my ears get sore faster so I don't recommend wearing big earrings with these. You don't really feel pain when you're wearing them but when you take them off you can feel a little soreness but that's normal for over the ear headphones. I also love this color lately and it matches my backpack for college.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your wonderful and detailed feedback on the WH-ULT900N, SofiR! We couldn't be happier to hear that you love them and that you're enjoying the immersive, surround sound-like audio experience. It's great to know that the sound quality is a perfect fit for your listening preferences after some customization.

      We also truly appreciate your honest and helpful notes about comfort, especially for those who wear hoops or larger earrings. Your practical advice is very valuable to other users. We're also delighted that you love the color and that it matches your college backpack—that's a fantastic bonus!

      Thanks again for choosing Sony and for taking the time to share your experience with us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is insane. My go to headphones and has amazing comfortablility

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your enthusiastic feedback, ShahnazA!

      We are absolutely thrilled to hear that your WH-ULT900N are your go-to pair! Knowing that the noise cancellation is "insane" and that you find the comfort amazing is wonderful validation for our design team. That blend of powerful immersion and wearability is exactly what we aim to deliver.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible headphones for the money! Noise cancellation works great. Comparing these with more expensive Bose and glad we went with these as the sound is much cleaner as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffH,

      Thank you for the fantastic feedback! We’re thrilled to hear you’re enjoying the noise cancellation and clean sound quality of the ULT WEAR, especially when compared to other premium options.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice sound, noise canceling is good no issues connecting to my iphone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyA!
      Thanks for sharing your review!
      We are thrilled to hear that everything is working out so well with your new WH-ULT900N headphones. It’s great to know that you're getting that crisp sound and solid noise canceling you were looking for and we're glad the setup with your iPhone was nice and easy.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Big bass

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute excellent value and if you like bass these are definitely going to rattle your head. In a good way of course. You have the option of low, medium and high. I only use the bass boost button or the ult button whenever. I just want to have a little fun but most of the time I just keep it on low. Excellent Sony quality capacitive touch controls. Fairly intuitive can be finicky sometimes, it does pack some features from their higher end models that make it worth looking at.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Moises!

      We are glad to hear the WH-ULT900N is delivering that head-rattling bass you were looking for. It is great that you are enjoying the flexibility of the ULT button and those intuitive capacitive touch controls. We really appreciate you highlighting how the features from our higher-end models add that extra value to your listening experience.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Premium quality for a solid price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this pair of headphones. I originally bought them to use while I DJ to hear cued tracks but I haven't tested it out for that yet. However, I use them for work to block out sound and since I work from home they really help me stay focused. Audio sounds good. I don't use the ULT button much to boost the bass because it already sounds pretty good. For the casual music person, these are great, especially because I got them on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noel,

      Thank you for sharing your experience with your ULT WEAR headphones!

      We're happy to hear how much you're enjoying them. It sounds like they've become a fantastic tool for your work-from-home setup, helping you block out sound and stay focused—that's a huge win! It's great that the audio quality is meeting your expectations, even without frequently engaging the ULT bass boost feature. For the casual listener, these are indeed a great blend of sound and value, especially when you catch them on sale!

      Thanks for choosing Sony!

      Best, Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gladly, got what I paid for, and how!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a difference from my last set! On ear is more comfortable, and able to wear longer? Sound, much clearer and more bass? All this while wearing my hearing aids? And price was good too?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Chic,

      We're so glad to hear you're enjoying your ULT WEAR headphones! It's fantastic that you've noticed the superior comfort of the over-the-ear design and the powerful sound from our ULT POWER SOUND series. We're happy to know they are delivering such an excellent experience for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bangers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best bang for your buck! Super comfy. Great sound and bass. Awesome anc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaceinyourface, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! We are glad to hear that you are happy with the sound quality, bass and comfort of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery and deep sound quality are really good Worth every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EricR,

      Thank you for choosing Sony!

      We're honored to hear that you’re enjoying the battery life and deep sound quality of your WHULT900N headphones. Knowing they bring such value to your experience truly motivates us to keep delivering products that enhance your everyday moments. Thank you for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, great sound, it might be a little confusing to use the touchpad on the headphones but you get used to it really quickly, the noise canceling it’s well implemented that even my kid used it for when he goes out to noisy places,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CLPar,

      Thank you for choosing Sony!

      We’re honored to hear that you appreciate the sound quality and noise-canceling features of the WHULT900N headphones. It’s great to know the touchpad becomes easier with use and that even your child benefits from the noise-canceling in noisy environments. Your feedback means a lot to us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Medium quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of SONY headphones, these are okay. The sound quality is not that bad, you need to use the app equalizer to find the best sound. The only down side is the quality of these headphones, these feel to cheap for the price. I feel they will brake too easily if you are not to careful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, LuisM!

      We’re glad to hear you’re a fan of Sony headphones and that you've been able to dial in the sound using the Sony | Headphones Connect app. The EQ is definitely a great way to customize that ULT Power Sound to your personal taste.

      We also appreciate your comments regarding the build and feel of the ULT WEAR headphones. We aim to balance a lightweight, comfortable design with durability, but we take your concerns about the material feel seriously and will share them with our product team.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, charges fast and comfortable headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MMmm,

      Thank you for choosing Sony!

      We're excited to hear that your WHULT900N headphones deliver great sound, charge quickly, and provide comfort. It’s wonderful to know they enhance your listening experience with ease and convenience. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US