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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1044 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the amazing sound quality, comfort, and impressive bass of the ULT WEAR Wireless Noise Canceling Headphones. Many appreciate the exceptional battery life and lightweight design. However, some customers have noted that the volume could be higher. Overall, the headphones are praised for their connectivity, fit, active noise cancellation, and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,044 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony over Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone. Sound quality is better then Beats.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamalF,

      We are honored to hear that you are enjoying your ULT WEAR headphones and that the sound quality has surpassed your experience with other brands. Delivering a powerful and superior audio performance is exactly what we strive for with the ULT POWER SOUND!

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Headphones Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good design and sound system. Also very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive feedback on the WH-ULT900N, Janice. It's a truly pleasure to hear that you appreciate the design and sound system, as well as the comfort they provide. Your satisfaction with our product is our top priority.
      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best bass boosted headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones the sound quality and bass are amazing (make sure to download the app with them to get the most from them!)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason,

      That's excellent feedback! We're thrilled you're loving the ULT WEAR Wireless Noise Canceling Headphones and the incredible sound quality and bass response. It’s great you've highlighted the importance of using the app to unlock the full potential and customize the audio experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone for the price! Awesome best, best in class!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JohnC!

      We’re thrilled to hear you’re enjoying the "best in class" bass on your WH-ULT900N! It’s great to know you’re getting such high performance and value out of the ULT POWER SOUND experience.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony ult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great so far. I cant use earbuds they give me a headache, these have not so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dovie,

      That's excellent news! We are delighted that you are finding the ULT WEAR headphones comfortable and that they are providing a great listening experience without giving you the headaches you experienced with earbuds.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great headphones. They cancel out noise, have great bass and overall sound. Nice travel case too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TateS, we're glad you are enjoying your new noise canceling headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality & Cancel Noise As Labeled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my college-bound son. I thought he might need these is a noisy dorm. He loves them! They really cancel noise and have a great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kiallen,

      We're so glad to hear that your college-bound son loves his Sony headphones and truly appreciate your 5-star rating. It’s fantastic to know that their powerful noise cancellation and great sound quality are making a real difference in a busy dorm—even more reason to enjoy every moment.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING HEADPHONES

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones!! Great sound quality and excellent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidJ, Awesome! We are glad to hear that you are enjoying your new Ult WEAR Headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancellation for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is great for the price, ULT base is great for movies but have to turn it off for bass heavy music. Great headphones for the lower price compared to Bose or Apple

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nice, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    XM5 COMPETITION

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My boyfriend owns the XM5s and honestly they’re pretty close with sound. Obviously they cannot do the same as them but I would say they’re pretty close in terms of quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Efff,

      Thanks for the review and the 5-stars rating! We designed the ULT series to deliver powerful, deep bass and high-quality sound for those who love to feel the music, while still incorporating our renowned noise-canceling technology. It's great to know that they are delivering an amazing experience to you!

      Thanks for choosing Sony, have an awesome day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound and goes over my ears, they dont leave my ears sore as other headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CiscoC, Awesome! We're glad you like the amazing sound quality and excellent fit of your Sony ULTWEAR headphones. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Noise cancelling could use a little help. If it wasn't for that I would give it 5 stars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricO,

      We are glad to hear you are enjoying the sound quality of your ULT WEAR headphones. To improve the noise-canceling performance, please ensure you are using the correct ear pad size for a tight seal and check the Sony | Headphones Connect app to ensure "Ambient Sound Control" is set to "Noise Canceling" rather than "Wind Noise Reduction" or "Ambient Sound."

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    would buy another one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality headphones but my only complaint would be the microphone quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the feedback, LeslieR!

      We’re so glad to hear you’re enjoying the great audio quality of your WH-ULT900N. We appreciate your honest feedback regarding the microphone performance, as it helps us improve. We recommend ensuring your headphones are updated to the latest firmware via the Sony Sound Connect app, as updates often include refinements for voice clarity. If the issue persists, please reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so we can help you further.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great at blocking ambient sounds. Wished it worked better at blocking talking and yelling. To be fair that type of technology doesnt exist yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raymond,

      We're so glad to hear that your Sony headphones are working great at blocking ambient sounds—and thank you for your fantastic 5-star rating. While voice and yelling can still be a challenge for any current technology, your headphones use advanced noise cancelling to make everyday listening more immersive and peaceful. Still, we greatly appreciate the comments, as our engineers are always working on new innovations, and your feedback helps shape future improvements.

      Thank you for choosing Sony! We hope your day is as clear and comfortable as your listening experience!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Great headphones, long charge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been great. They are noise canceling. They adapt to the environment whether I’m waking, sitting, or running. Plus the battery charges go a long time. Love these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BobbyL,

      Thank you for choosing Sony!

      We're honored to hear that your WH-ULT900N headphones are performing well with noise cancelation and adapting smoothly to different environments. It’s wonderful to know the long battery life is supporting your active lifestyle. Your positive experience encourages us to keep enhancing our products for everyday use.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    lightweight, comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable to wear for extended periods, with excellent audio clarity and volume control

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Irene,

      We are pleased to learn that the Sony ULT WEAR headphones are comfortable to wear for extended periods! We are also thrilled you are experiencing the excellent audio clarity and appreciating the precise volume control. Designing headphones that are both high-performing and comfortable is a top priority. Thank you for your review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product great job Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase beautiful design and also Sony did a great job I like the fact that you can turn off and turn on the base when you need it. Really helpful they have the Sony headphone app where you can adjust the pitch and punches of equalizing where you want your music to go. For years only have made great products very thankful that I own a grade Sony product I feel confident with this brand cuz I know they're always going to take care of me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thebest,

      You made the right choice! We're glad that you like the design, sound quality, and dedicated app of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm usually using when I'm watching tv or walking it blokes outside noise and good audio for yourself to listen seminars or music and it's well when you are in public place

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, SarkisK! We are thrilled to hear that you are enjoying your WH-ULT900N headphones.

      It is fantastic to know that they are effectively blocking outside noise and providing you with great audio for listening to seminars, music, and watching TV. We designed these headphones to be versatile and reliable in various environments, and it's rewarding to hear that they are serving you so well, whether you're at home or in a public place.

      Thanks again for choosing Sony and for sharing your experience with us!

      Best regards,
      Gus Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good bass and noise cancellation

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Rich bass on these and the noise cancellation works well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leonel,

      Amazing! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BUY THESE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say coming from the mx3s these to me is a big upgrade they sound amazing & the bass is jus right

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sparta, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl Sony_US