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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1044 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers often highlight the amazing sound quality, comfort, and impressive bass of the ULT WEAR Wireless Noise Canceling Headphones. Many appreciate the exceptional battery life and lightweight design. However, some customers have noted that the volume could be higher. Overall, the headphones are praised for their connectivity, fit, active noise cancellation, and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,044 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tana's Sony Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is much better than my previous Sony earphones. The sound is clear and connects to my TV quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TanaL,

      That's fantastic to hear! It sounds like you're really enjoying the Sony WHULT900N headphones. We're thrilled they're providing such clear sound and a quick, seamless connection to your TV. It's always great when an upgrade makes such a noticeable difference in your listening experience!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product and gift for my husband who has difficulty hearing when they whisper

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, OdalysB!

      We are so happy to hear that the WH-ULT900N was a great gift for your husband. It is wonderful to know that our headphones are helping him catch every detail, especially during those quiet moments in movies.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life lasts a long time, comfortable to wear for long periods. Sound quality is clear , NC works very well. Overall great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaniB,

      We are glad to hear you're enjoying the long battery life and comfort of your ULT WEAR headphones! It’s great to know the noise cancelling and sound clarity are meeting your needs for long listening sessions.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds grate, really light, great price all i want

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidC,

      You made the right choice! We're thrilled that you like the sound quality and design of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable. I wear them both when working out in the gym and while gardening outside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KirkW,

      Thank you for choosing Sony!

      We're excited to hear that you enjoy the great sound and comfort of your WHULT900N headphones. It’s wonderful to know they accompany you so well both during workouts and gardening, supporting your active lifestyle in different ways.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time buying sony headphone wont regret definitely gonna try to buy a xm-5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JesusM!

      We are thrilled to hear that you're loving your first pair of Sony headphones! It’s awesome that the ULT WEAR has made such a great impression with that powerful bass. We think you'll be blown away by the WH-1000XM5 when you're ready to level up—its noise canceling and sound clarity are world-class.

      Thank you for joining the Sony family!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 3 out of 5 stars

    Sony Head Phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfort fix but does not have enough volume I feel. Overpriced too.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StacyW,

      Thank you for considering Sony products.

      We sincerely appreciate your feedback regarding the WH-ULT900N and apologize for any disappointment you experienced with the volume levels and pricing. While we are glad to hear that you found the comfort to be good, we understand how crucial both sound performance and comfort are to your overall experience.

      To help improve your listening experience, we recommend exploring the equalizer settings available through the Sony Sound Connect app. This feature allows you to customize the sound profile to better suit your preferences, potentially addressing your concerns about volume and audio quality.

      You can find detailed guidance on how to adjust the equalizer here: https://www.sony.com/electronics/support/articles/00286844.

      If you continue to experience issues, please don’t hesitate to contact our dedicated support team for advanced troubleshooting. You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.

      Thank you for your patience and understanding.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    bluetooth sucks with PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing other than it constantly has bluetooth connectivity errors. Doesnt like playing game audio at the same time as a discord call? took off the *habdsfree* option and its just been a hassle the entire time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeganC,

      We’re sorry for the frustration. To keep your game audio clear during Discord calls, ensure your Output Device is set to ULT WEAR Stereo and use your PC's built-in mic (or a separate one) as the Input Device instead of the headset mic.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality. I was trying to find the best headphones to replace my WHMX4s and these are of equal quality for roughly the same price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Connectivity is 5 stars, no issues. Sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessA, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought due to my having hearing issue and spouse does not..tv had to be so loud it hurt his ears.. but does not work for this purpose as when i use headphones.. it shuts off tv volume for him..but great sound

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience, Paigeey.

      We’re glad you’re enjoying the great sound of the WH-ULT900N, but we're sorry to hear about the volume cutting out for your spouse. We understand how important it is to find a balance that works for both of you, especially when dealing with hearing challenges.

      On many Sony TVs, you can actually output sound to both the headphones and the TV speakers simultaneously by adjusting the Audio Output settings in the menu. This would allow you to enjoy your headphones while your spouse listens at his preferred volume.  

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Helpful for a 45 yr old autistic man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I’m autistic and the noise canceling in these help a lot! I highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience, Mike! We are so pleased to hear that you love your WH-ULT900N headphones.

      It is truly wonderful to know that the noise canceling feature has been helpful for you. We designed these headphones to provide a high-quality listening experience and to help users create their own personal space, so it brings us great satisfaction to hear they are making a positive difference for you.

      Thank you so much for choosing Sony and for your strong recommendation.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, their tough, and reliable. Overall good product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJFOYT,

      Thank you for your review! We are glad to hear that you find the ULT WEAR headphones to be a tough, reliable, and overall great product.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ult Headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good battery life. There may be too much bass when the Ult feature is active.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AhmetB,

      Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality and battery life of the headset. Your feedback about the ULT function is greatly appreciated. This function can be adjusted depending on your needs:

      ULT1: This setting emphasizes the deep bass range over other sounds.
      ULT2: This setting emphasizes powerful sound more than ULT1.
      OFF: Turns off the ULT button setting.

      For more information, please refer to this link:
      https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001375636.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great bass and bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want clear sound and good bass for the price these are for you. Great for working out or anything. I would buy these two times over.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TMK216,

      We are immensely pleased to hear that the ULT WEAR has delivered the clarity and powerful bass you were looking for! It is fantastic to know they are keeping up with your workouts and daily activities—hearing that you would buy them twice over is the highest compliment we could receive.

      Thank you for choosing Sony to power your soundtrack.

      Best regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with all the options as compared to more expensive headphones at a more affordable price. The sound and bass are amazing along with long lasting battery life and reliable connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RDT586,

      We are happy to hear that you are enjoying the premium features and amazing bass of the ULT WEAR headphones at such a great value. It is wonderful to know that the battery life and connectivity have been reliable for your daily listening needs.

      Thanks for choosing Sony. 

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clairity works well with my Samsung TV. The fit is a little snug.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, RichardS.

      We are so pleased to hear that your new WH-ULT900N headphones provide great clarity and work well with your Samsung TV. We designed them to deliver clear, high-quality audio, and it's rewarding to know that they are meeting your expectations.

      We also understand your comment about the fit being a little snug. We apologize for any discomfort this may cause. We designed the earcups to provide a secure fit and effective noise isolation, and we will be sure to share your valuable feedback with our product development team.

      Thank you again for choosing Sony and for your valuable review.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noice cancellation is great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with nice noice cancelling and clear sound. Definitely recommend to people looking for a good headphone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SJSJ! Thank you for your feedback. We are thrilled to hear that you appreciate the WH-ULT900N headphones. With their impressive noise cancellation and crystal-clear sound quality, they truly provide an exceptional listening experience. We appreciate your recommendation and hope you continue to enjoy your headphones!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Music lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound quality. Easy for travel comes with case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Stylish!

      We’re so glad to hear you’re enjoying the comfort and sound quality of your WH-ULT900N. It’s great to know the included case is making them a perfect companion for your travels!

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Amazing noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 bought as a gift they loved them great noise cancelling headphones amazing sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayyB,

      We are thrilled to hear that your gift was such a massive success! There is nothing quite like the feeling of giving a gift that truly impresses, and we are so glad the ULT WEAR hit the mark with its "10/10" sound quality and noise cancelling.

      Whether they are using the ULT button to dive deep into their favorite bass-heavy tracks or simply enjoying some peace and quiet, we are honored to provide that experience. It’s wonderful to know that our commitment to premium audio is being shared and enjoyed.

      Thank you for choosing Sony to help create a special moment for someone you care about.

      Regards,
      Dominick Sony_US