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Customer reviews

Rating 4.7 out of 5 stars with 1129 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the excellent sound quality, comfortable fit, and impressive battery life. They also appreciate the good bass, reliable connectivity, and lightweight design, which makes them portable. However, a minor concern for some users is the low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,129 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone for the price! Awesome best, best in class!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JohnC!

      We’re thrilled to hear you’re enjoying the "best in class" bass on your WH-ULT900N! It’s great to know you’re getting such high performance and value out of the ULT POWER SOUND experience.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Noise cancelling could use a little help. If it wasn't for that I would give it 5 stars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricO,

      We are glad to hear you are enjoying the sound quality of your ULT WEAR headphones. To improve the noise-canceling performance, please ensure you are using the correct ear pad size for a tight seal and check the Sony | Headphones Connect app to ensure "Ambient Sound Control" is set to "Noise Canceling" rather than "Wind Noise Reduction" or "Ambient Sound."

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not that good as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good when bass is turned off . On using ult settings there is lot of distortion in sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello VINN,

      Thank you for considering Sony products.

      We sincerely apologize for the inconvenience you have experienced with your WH-ULT900N headphones. We understand how important sound quality is, and we regret that the distortion occurs when using the ultimate bass settings. To help improve your listening experience, we recommend adjusting the bass levels using the Sony Sound Connect app. You can find detailed steps to optimize the bass settings and achieve clearer sound here: https://www.sony.com/electronics/support/articles/00286844.

      Please feel free to reach out if you need further assistance.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit but it hurts ear after long time otherwise good sound quality and bass too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rushi,

      Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality of the headset. Your feedback about its comfort is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headphones properly. Adjust the headband depending on your head shape. You may find these links helpful:

      https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001298186.html

      https://www.sony.com/electronics/support/articles/00015243

      Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    The Bomb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best headphones I’ve ever had and I have been through a lot of them,trust me I highly recommend them to anyone who loves bass….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, CedricK! It is most rewarding to hear that you consider the WH-ULT900N to be the best headphones you've ever had.

      Your high praise and recommendation mean a great deal to us. We are especially glad to hear that you love the bass. We designed these headphones with our ULT POWER SOUND feature specifically to give you deep, powerful bass that you can feel, and it's wonderful to know we've delivered that experience for you.

      Thanks again for choosing Sony and for sharing your valuable feedback with us!

      Best regards,
      Gus Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality as well as the button to tune out the world (noise cancelling). My ONLY complaint is that it hurts my ears after long wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AngelaN,

      Thank you for choosing Sony.

      We're excited to hear that you enjoy the sound quality and noise-cancelling feature of your WH-ULT900N headphones. We apologize for the discomfort you've experienced with extended wear and appreciate you sharing this with us.

      To help enhance your comfort, we recommend reviewing the proper wearing techniques here: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001298186.html.

      Your feedback helps us support you better, and we're grateful for your continued trust in our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can totally hear music, cancels all the noise and bass is Good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momof3, Great! We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great No regret!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great build quality is amazing and does not feel cheap and good price if your looking for a cheap alternative for Xm 5 sony head phones if you are looking for any Sony Brand ones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kai001,

      Thank you for choosing Sony!

      We're thrilled to hear that you’re enjoying the sound quality and build of our WHULT900N headphones. It’s fantastic to know that you found them to be a great alternative to the WH-1000XM5, especially at a more budget-friendly price. Thank you for your fantastic recommendation; we couldn't be more pleased!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for someone who doesn't like earbuds and enjoys there's for using over long periods of time and when they travel a really great gift he received and would recommend these to anyone who likes a great and affordable headset

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamP,

      We are elated to hear that the ULT WEAR headphones made such a successful gift! It is wonderful to know they are providing the long-lasting comfort needed for those extended listening sessions and travel days. We designed the ULT POWER SOUND series to deliver that powerful, deep bass while remaining lightweight and wearable for hours, so we are thrilled your friend is enjoying them so much.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headset for the $150 range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast pairing and good sound quality. Noise cancellation is by far some of the best I've used. Got on sale for $150 but at regular pricing there's a lot of other options within spitting distance to consider.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tedward, thank you for giving us a five-star rating! We couldn't be happier to hear that you're enjoying the ULT WEAR outstanding sound quality. We really appreciate your recognition of our noise cancellation technology as one of the best available! Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    would buy another one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality headphones but my only complaint would be the microphone quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the feedback, LeslieR!

      We’re so glad to hear you’re enjoying the great audio quality of your WH-ULT900N. We appreciate your honest feedback regarding the microphone performance, as it helps us improve. We recommend ensuring your headphones are updated to the latest firmware via the Sony Sound Connect app, as updates often include refinements for voice clarity. If the issue persists, please reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so we can help you further.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .my son loves them, he says its what he expected , u cant hear any noise when u have them on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariselaS,

      Thank you so much for sharing your 5-star review!

      We are really happy to hear that your son is enjoying his ULT WEAR headphones and that they are living up to his expectations.

      It’s especially great to hear his comment about the Noise Cancelling—that is exactly what we aim for! We designed the ULT WEAR with our premium noise-canceling technology to provide a sanctuary from the outside world, allowing users to fully immerse themselves in the music

      We appreciate you choosing Sony and hope he continues to enjoy that ultimate vibe!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Noise Canceling Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They block out all other sounds really well and I'm really able to put my head down and focus at the task at hand. Not too expensive either which was a huge plus for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Anna,

      Thank you for choosing Sony!

      It's truly a pleasure to hear that your WHULT900N headphones are helping you block out distractions and focus so effectively. Knowing that the noise-cancelling feature makes a real difference in your workflow, and that you found them to be a great value, is incredibly encouraging to us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product sound amazing! And highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Williamspor,

      Thank you for choosing Sony!

      We’re excited to hear that you’re enjoying the exceptional sound quality of the WHULT900N headphones. Your recommendation means a lot to us, and we’re grateful that the headphones are enhancing your listening experience so positively.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience, sound quality is good…Satisfied!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VAMSHIMOHANR!
      Thanks so much for sharing your review! We are very glad to hear that you had a very good experience and are satisfied with the sound quality.

      The WH-ULT900N headphones feature a special ULT button that boosts your bass with one touch. They also offer great noise cancellation to block out distractions, a long lasting battery, and soft ear cushions for all day comfort.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are Lightweight and noise cancellation is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellyG,

      Great! We're thrilled that you like the design and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Noise Cancellation and amazing sound quality with great bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeffrey,

      Great! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Headphones a bit bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound cancelling. Not compatible with British Airways plug in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the feedback, MissyV!

      We are so glad to hear you are loving that great noise cancellation! It is perfect for tuning out the world during a long flight.

      We do appreciate you calling out the compatibility issue with the British Airways plug-in. Airplane headphone jacks can definitely vary by airline and aircraft model, so we will pass your note along to our team. For future flights, picking up a standard dual-prong airline adapter (which plugs right into your headphone cable) is a great, inexpensive way to get hooked up to the in-flight entertainment system!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A very good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, the sound quality is 10/10!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LeslieR,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you love the WHULT900N headphones and rate the sound quality so highly. Your enthusiasm inspires us to continue delivering exceptional audio experiences.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve owned, messing with the in app equalizer is a must for better sound balance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, MarkR!

      We are absolutely delighted to hear that you consider the WH-ULT900N headphones the best you've owned! That is high praise and truly rewarding for our team.

      It's great to hear you are taking full advantage of the Sony | Headphones Connect app's equalizer—you are absolutely right that fine-tuning the sound is key to achieving the perfect balance tailored to your taste. We designed that feature for users like you who want ultimate control over their audio experience!

      Thank you again for choosing Sony for your listening needs.

      Best regards, Gus, Sony Social Media Team sony-global