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Customer reviews

Rating 4.7 out of 5 stars with 1129 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the excellent sound quality, comfortable fit, and impressive battery life. They also appreciate the good bass, reliable connectivity, and lightweight design, which makes them portable. However, a minor concern for some users is the low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,129 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning overhead headphones. I think they are great.I have had them on for hours with no head or ear aches

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jarricar, we're glad you like your new headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    The best base!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest headphones in the market for the price!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chunky,

      We are beyond pleased to hear that you’re enjoying the Sony ULT WEAR! We designed these headphones specifically for those who want that deep, powerful bass and high-quality sound without compromise, so it’s fantastic to see them recognized as some of the best in their class. Your support means the world to us, and we hope you continue to enjoy every beat.

      Thank you for making Sony part of your daily soundtrack.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying these headphones. At 84 my hearing is not what it use to be. I enjoy watching films and being able to hear much more clearly the dialogue. This is especially true watching films that have heavy British or Scottish accents.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOSEPHH,

      That's wonderful to hear! We are so glad that you're enjoying your new ULT WEAR headphones and that they are enhancing your film-watching experience. It's fantastic to know that our noise-canceling technology and clear audio are helping you catch every detail, especially with those hard-to-understand accents. Thank you so much for sharing your feedback.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Stupid good bass

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive owned for under $300 the quality is amazing and the bass is stupid loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XLIVtm, Awesome! Amazing quality and loud bass for under $300, hard to beat that combo. Clearly a winner for bass lovers! Thanks for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best in midrange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of music. I want clear music without noise. I found this is the one of the best midrange head phone with noise cencallation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohammadKabir, We’re happy to hear you’re loving your new ULT WEAR headphones! It’s wonderful that you’ve found them to be one of the best midrange options for clear music and effective noise cancellation. We designed these to deliver an immersive listening experience, and it sounds like they’re hitting the mark for you. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony-ULT

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Noise canceling aspect and the base boost work amazing. i never have any issues with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heather,

      Great! We're glad that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and noice canceling feature

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AchiengM,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you're enjoying the sound quality and noise-canceling features of your WHULT900N headphones. Your feedback inspires us to continue innovating and delivering exceptional audio experiences.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound, aren’t too clunky at all and have great noise cancelling features as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon,

      Very nice! We're glad to hear that you like the sound quality and noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headfones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many sony devices and know that know makes good quality stuff , but this headphones are soo good , its audio is excellent and noise cancellation is so good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DhruvP,

      Great! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good on sound & ANC...BUT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, but I had to downgrade these simply because they are "hot" on the ears (and I don't mean sound quality). Seriously, I took them off, after a 2hr plane ride and the earmuffs were soaked with sweat. They definitely cancelled the background noise, and they definitely sounded good, but Sony should find a way to make them more comfortable so that they don't "soak" your head. I'll still recommend them however make sure you don't have a similar issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseR, We are sorry to hear about what happened with your Sony ULT WEAR headphones.

      We would like to know more about what happened and make sure that you get the best experience out of your headphones.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for noise cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. Have to yell louder to get her attention though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jedi!

      Thank you for your feedback! We're thrilled to hear that your daughter loves the WH-ULT900N headphones. Our WH-ULT900N have a massive bass feature for an immersive sound experience and up to 30 hours of battery life.
      We appreciate you sharing your experience!

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones good sound and noise cancellation good bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, NasD,

      Thank you for the 5-stars rating! We are really happy to hear how much you are enjoying your Sony Headphones and their amazing sound and noise cancellation feature! Offering up to 30 hours of battery life, you will enjoy uninterrupted listening with our cutting-edge technology.

      Thank you for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Trintons gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves them . Makes for a great listenwhile travel on the bus from a game . And while working out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Martha85,

      Awesome! We're glad to hear that your recipient loves the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Seller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been very happy with his headphones. Amazing sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynthiaL,

      We're thrilled to hear your son is loving the ULT headphones! Make sure he downloads the Sony Sound Connect app to elevate his experience even further.
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound & great noise cancellation, sound doesn’t leak too much, and the customization of the sound with the app makes these a great gym headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackie, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the headphones are great, noise cancelling as expected, however I'd say that the sound quality could be better for the price. The multi-point connection, ironically, does not allow more the one device connected at the same time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LenerH,

      Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the noise canceling function. Your feedback about the sound quality and multipoint function is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

      With the ULT function, you can adjust the bass quality depending on your needs. Here are the functions of the ULT button:

      ULT1: This setting emphasizes the deep bass range over other sounds.
      ULT2: This setting emphasizes powerful sound more than ULT1.
      OFF: Turns off the ULT button setting.

      Additionally, you can use the equalizer function of the Sony app to fine-tune the sound quality to your needs. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293788.html

      When using the multipoint function, make sure to enable this function ("Connect to 2 devices simultaneously") on the Sony app. You may find this link helpful:

      https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300534.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty well sounding Headphones with good bass for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ore000000,

      We're thrilled to hear you're loving the bass and sound quality of the ULT headphones! Don't forget to download the Sony Sound Connect App to elevate your experience even further! Thank you for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them, connected to phone, car, laptop

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. JohnO,

      Thanks for the 5-stars rating! We are honored to hear to hear how much your daughter is enjoying her Sony Headphones! Equipped with Sony’s premium noise cancelation, dual noise sensor technology and up to 30 hours of battery, we are sure she will only get to love them more as the time goes by!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    App needs download

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the gym, they are good just hate that you need to download the sony app to control them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello J0rges,

      Thank you for choosing Sony!

      We're excited to hear that your WH-ULT900N headphones are performing well for your gym sessions! We apologize for any frustration regarding the requirement of the Sony Sound Connect app for full control. Our goal is to provide a powerful and personalized audio experience through that interface, and we truly appreciate your patience as you navigate those features to get the most out of your workouts.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Son loves the headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these hardly takes them off while on his phone or pc

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulF!
      Thanks so much for the review.
      It brings us great joy to hear that your son is a big fan of his WH-ULT900N and finds them so useful for his phone and PC!

      These headphones feature a dedicated ULT button for deep, powerful bass and advanced Dual Noise Sensor technology to block out distractions. They also support multipoint connection, allowing him to switch easily between his phone and computer.

      We really appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US