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Customer reviews

Rating 4.7 out of 5 stars with 1129 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value excellent sound quality, comfortable fit, and impressive battery life. They also appreciate the good bass, reliable connectivity, and lightweight design, which contributes to its portability. However, some users have noted that the volume can be quite low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,132 reviews
  • Rated 5 out of 5 stars

    Remove noise pollution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as intended- Great for long plane rides!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Quietflytime,

      Thank you for choosing Sony!

      We’re excited to hear that the WHULT900N headphones are enhancing your long plane rides. It’s wonderful to know they provide comfort and performance when you need it most, making your travel experience more enjoyable and peaceful.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these headphones! Great for the gym and/or to jam out at home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JcGutierrez, Thank you for your awesome review! We are so glad to hear that you are enjoying your new ULT WEAR headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Ult Bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones with a very useful bass feature, pretty comfortable and easy to carry

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgePeralta,

      You made the right choice! We're thrilled that you like the ULT function, comfort, and design of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nice,gook looking, comfortable when you wearing it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones, I've tried. It sounds just as same or louder than the Sony MX5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JadenC,

      Amazing! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony did it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my wife. She is loving it, loves the sound and the noise canceling,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WellingtonB, Awesome gift! We are so glad to hear that you are enjoying the sound quality of your new headphones! We appreciate your feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is immaculate, has noise cancelling and connects to everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexN,

      Perfect! We're thrilled that you are enjoying the sound quality, noise canceling function, and connectivity of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid Head Phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality audio and the build feels solid. Would definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pauoaboy16, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Worth every penny! I would buy it again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioR,

      We’re so glad to hear you’re happy with your purchase and that you find the ULT WEAR headphones worth every penny!

      Thanks for choosing Sony. 

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound was pretty good the button on the side definitely works as advertised

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yeetus,

      Great! We're thrilled that you like the sound quality and ULT function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Solid Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes great headphones. I had a pair of MX4's. They broke on me. These are close.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi marmar,
      Thanks so much for the feedback! We really appreciate you giving us another shot after your experience with the XM4s.

      We're genuinely sorry to hear that your previous pair broke on you. We know how frustrating it is when your favorite tech lets you down, so it’s great to hear that the WH-ULT900N is hitting the right notes for you so far.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "So far, these earphones are great; the sound quality is excellent."

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raul,
      Thank you for your feedback! We are really happy to hear that you like the sound quality of the WH-ULT900N headphones.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT ITEM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUST SAY BETTER THAN I WOULD HAVE EVER IMAGINED. GREAT BUY FOR THE MONEY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAYROB,

      You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Speechless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool. Fell in love with this headphones………..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManojD,

      We couldn't be happier to hear that you fell in love with your new headphones! It is fantastic to know they’ve made such a "cool" first impression. To ensure you get the most out of them, remember to try the ULT button, which lets you choose between two different levels of emphasized bass, and take advantage of the Integrated Processor V1, which provides an incredibly clear and detailed listening experience by eliminating distortion.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling setting. Best purchase ive made in a while.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StrangerDanger, Awesome! We are so glad to hear that you are enjoying the sound quality of your new headphones! We appreciate your feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They’re ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use over the ear headphones for music and gaming. ANC is not the best on these. They sound ok but they weren’t for me. I ended up returning them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Msdelight13.

      We are sorry to hear that the WH-ULT900N headphones were not the right fit for you and that you were disappointed with the Active Noise Canceling (ANC). This is not the immersive experience we aim to deliver.

      We appreciate you giving them a try and for sharing your honest opinion. We will be sure to pass your comments on to our product development team. Your feedback is invaluable as we continuously work to improve our products.

      Thank you again for being a Sony customer.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sleek!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones ever. Love the noise cancellation and they look good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NatashaC,

      Awesome! We're thrilled that you are enjoying the noise canceling function and design of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Sony headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are poorly manufactured. I’ve had them for less than a month and where the arm bends to put them into the case popped apart. I took them back to Best Buy and called Sony and neither one of them will fix it. The best they could do was offer a 10% discount on purchasing another pair. Now I have a $200 Paperweight. The product is junk. The warranty was not honored, and customer service at both Best Buy and Sony was laughable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabyM,

      This is not the experience that we want you to have. This isn't normally the case with the ULT WEAR headphones. Your feedback is extremely important to us and is very much appreciated. We would like to know more about what happened so we can review your file and help you out. Please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Case Number:

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this foe myself, amazing sound quality at a great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JandyS, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They love them, work great! These we're a gift, as my family had a new baby, they didnt want to wake her when shes sleeping!! Hughly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AprilL,

      Thanks for choosing Sony!

      It makes us really happy to hear that the WHULT900N headphones were such a great gift for your family! It's fantastic to know that they're working great and helping them enjoy their audio without waking the new baby. We appreciate you highly recommending them.

      Best regards,
      -Fred Sony_US