Customer Ratings & Reviews
- Model:
- WHULT900N/B
- SKU:
- 6576179
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers value excellent sound quality, comfortable fit, and impressive battery life. They also appreciate the good bass, reliable connectivity, and lightweight design, which contributes to its portability. However, some users have noted that the volume can be quite low.
This summary was generated by AI based on customer reviews.
Good sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but they keep breaking at the hinge
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, KsR1,
Thanks for the review and the comments. We are glad to hear you have been enjoying the headphones' amazing sound quality! Although, we would like to recommend, in case of any inconveniences, to reach out to our Technical Support Team to be further assisted with your issue. Keep in mind your unit comes with a 1-year warranty period. You can contact them at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony, have a good day!
-DiegoV
Headphone purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them so far! They are great, would buy again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyP,
Awesome! We're glad that you are enjoying the performance of the headphones. Thank you for choosing Sony!
-Ralph
SOOO COMFY!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone and great quality I def highly recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SayS,
Amazing! We're thrilled that you are enjoying the performance of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Bass, Battery life, Comfort
Great Sound and Fantastic Bass!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony ULT WEAR Wireless Noise Canceling Headphones provide great sound and fantastic bass, along with convenient controls and excellent noise canceling technology. I have tested out these new headphones, and following are my observations: - First and most important, the sound is incredible! The normal sound is very good, but using the ULT button allows you to increase the bass levels to two different settings, depending on your preference, and this really enhances the sound to the level of great. I tend to like a heavy bass and these headphones really deliver. I don't recall ever hearing such a deep, clear and heavy bass in a set of headphones before, and the bass never distorted, no matter how loud I cranked the music. I tested them out with a variety of music in a variety of genres, loud and soft, female and male singers, acoustic, instrumental, etc. The sound was simply incredible with everything I played. - I also love the equalizer options on the Sony Headphones Connect App that you download and connect to, as this really lets you enhance the sound for anything you listen to. There are 8 pre-set equalizer settings to choose from and three 5-band manual/custom options you can set however you want. The presets include Bright, Excited, Mellow, Relaxed, Vocal, Treble Boost, Bass Boost and Speech. Some of these perfect for various types of music, podcasts, and audio books, however, I personally enjoy playing with the manual/custom options. Between the equalizer settings and the bass boost options, you can really customize the sound to what you like for anything you listen to. - Set up was very easy. Basically, download the App, have the App find your new headphones via Bluetooth and it then it easily made the Bluetooth connection, after which you can start using them. You can also make the Bluetooth connection via your phone, without using the App, but the App has the equalizer and a lot of other features that make it worth using. - The Noise Cancellation features are very good. You can turn on Noise Cancellation, or turn it off, or switch to Ambient Sound. With Ambient Sound, you can adjust the level of outside ambient sound allowed via the App and it will filter out background noise and enhance the outside noise like voices if you want to be aware of sound around you. The Noise Cancellation and Ambient Sound features worked very well in a variety of areas I've tested them. - The headphones will operate using your phone's voice assistant or with Amazon Alexa. You can also operate all controls via the App. Finally, if you prefer not to use the App, all the necessary controls are located on the headphones also. The headphone controls included on the left are a power button, a noise cancellation/ambient sound button to toggle through those options, and an ULT button to toggle between the two different bass boost options or turn it off. On the right side, you can just swipe across the ear piece, up or down for volume, forward to skip ahead a track and backwards to skip back, or tap on it to pause and play and answer calls. The controls on the headset are all very well designed and intuitive to use without looking at them. - You can set up an account through the App that allows you activate Adaptive Sound Control. This feature will track your actions and how you set the ambient sound that is filtered in. After registering locations, it will automatically switch to the settings you like when using in different places, like home, work or the gym. - The battery life is also impressive on these headphones. They have a standard 30 hours of battery life, which is extended up to 50 hours if you don't use the noise cancelling feature. In addition, a simple 3 minute charge provides an extra 90 minutes of battery life and a 10 minute charge gives you up to 5 more hours of playtime. - They also have a multi-point connection feature so that you can pair them with two different Bluetooth devices at the same time. This is great, as I can listen to music on my personal phone, but if my work phone rings, I can answer it too. - The headphones come with a headphone cable for connecting in a plane, for example, a USB Type-C charging cord, and a great case. I really like the design of the case, as the headphones fold up so that it is a very small and thin circular case that is convenient for travelling. - While these headphones feel very solid and well-made, they are still very light and nicely padded on the headband and on the earpieces. I have worn them all day and found them to be very comfortable to wear. - The only possible con I can think to share is that the earpieces of these headphones stick out a little wider than some of the other headphones I've used. Perhaps that extra depth is what allows for all the extra bass you get. If so, I think it is well worth it. I'm really enjoying these Sony ULT WEAR Headphones and I highly recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bergm,
Thanks for sharing your in-depth review and experience with the ULT WEAR headphones. We're glad that you like the sound quality, ULT button, noise canceling function, dedicated app, voice assist function, battery life, multipoint connection, comfort, and supplied accessories of the headphones. Your feedback about the design is also appreciated. Thank you for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best headphones I have ever owned
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcosP,
You made the right choice! We're glad that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very happy with product,purchasing the product was very easy and prompt
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaF, You've made an excellent choice! We're glad to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good but the connectivity is kinda bad but is is good other then that
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaAu,
Thanks for sharing your review and experience with the ULT WEAR headphones. Your feedback about its connectivity is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
If the connection is unstable, such as when producing only intermittent sound, select “Priority on stable connection” using the Sony app. For more information, please refer to this link:
https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293637.html
Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions:
-When there is a part of the body acting as an obstacle between the headset and the Bluetooth device
-When this is the case, turn the Bluetooth device to face the same direction as the antenna of the headset to improve the Bluetooth communications.
-When there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device
-In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
-Where there are other wireless communication audio devices or other people nearby, such as in train station premises or on a crowded train.
Additional troubleshooting steps are also available on this link:
https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293808.html
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph
Ult wear Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ult wear it got connectivity issues with iPhone and try higher or leave
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MeharC, Awesome! We are so glad to hear that you are happy with your new ULT Wear headphones! For connectivity issues, we would like to get in touch with you and make this a better listening experience.
Please send us an email at socialsupport@am.sony.com using the format below. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl
Awesome but fragile.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite headphones of all time but butchered by weak hinges despite being portable I don't recdim taking these on a jog or anywhere that involves being shaken up. These headphones are perfect at home or car rides but be warned. The folding is extremely flawed and could potentially break your headphones. Make sure to buy your headphones with Geek squad insurance m
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy,
I understand that your WHULT900N are having issues with the hinge. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Serial number:
Color:
Issue:
Telephone Number:
One of our technical specialists will call you back within 2 business days.
Sincerely,
Eliab
Sony Social Support
Just head phones cheap ones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So theres alot of back feed with these not sound restricted
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not Durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was great, loved the features like noise cancelling. After 2 weeks of daily use in an office setting bluetooth began to randomly disconnect multiple times a day. Noise cancelling button stopped working around the same time. Returned for something more durable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jthom, it is nice to know that you like the sound quality and noise canceling feature of our product. We're sorry to hear that you had returned your Sony unit. We really wished we could turn your opinion around regarding our WHULT900N.
It is recommended to follow these links when dealing with Bluetooth connectivity and noise canceling issues :
https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293808.html?search=skip
https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293828.html?search=noise%20canceling
We have our Support team that is always happy to assist. You may email us anytime at socialsupport@am.sony.com
We hope you consider Sony again. ~Earl
Headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone's, really easy to use and connect to the phone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Medtech, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! Thank you for choosing Sony! -Carl
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones and they are wireless and come with a cord
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelaC,
Awesome! We're glad that you like the wireless connectivity and supplied headphone cable of the ULT WEAR headphones. Thank you for choosing Sony!
-Ralph
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good blablablablablablablablablablablablablablablab
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelB,
You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones one can have, I really liked it. Yo
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shreak,
Perfect! We're glad that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Headphones right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was just right for long listening
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelG,
Thanks for sharing your review and experience with the ULT WEAR headphones. Your feedback is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
Sound quality may vary depending on the source content. You have the option to use the Equalizer/Bass Control function of the Sony app to fine-tune the sound quality to your needs. Please refer to this link for more information:
https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293788.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Cheap Plastic
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I’d switch it up from my Beats to these.. but I think I used them like 6 times total since ice had them and they broke where the ear piece meets the band.. I was so disappointed because they’re expensive. Even when you touch them for take them out of the case. They just feel cheap. I’m theory it’s a cool product… but they’re cheaply made. I didn’t test them any differently than my beats Andy bears have lasted a while.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AshlyG, Thank you for sharing your review on the ULT Wear wireless headphones. We're sad to hear that you are not impressed with the build quality. We'll take this as feedback as it can help us improve more in the future.
We hope you'd still consider our other products in your next purchase. Thanks and regards, -Craig
Not true noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is not really noise canceling, I could hear the surrounding conversations, while I was wearing the headset loud and clear
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SilviaT, thank you for taking the time to share your feedback regarding your WH-ULT900N headset. We sincerely apologize for any inconvenience you've experienced with its noise-canceling functionality. We understand how important this feature is for an immersive listening experience and we appreciate your bringing this to our attention.
To help address the issue you've encountered, we recommend trying the following steps:
-Make sure the headset is positioned correctly over your ears. A secure fit can significantly enhance noise cancellation.
-Confirm that the noise-canceling feature is activated in the headset settings. You can do this through the Sony | Sound Connect app or the headset controls: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293792.html
Additionally, we suggest you visit this link, which provides detailed information about how noise cancelling technology functions: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293841.html
Thank you for being a valued Sony customer and for your feedback.
Best regards,
Estefany
- Pros mentioned:Sound quality
It's okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok headphones. Sound quality is ok. It's not waterproof
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrianN,
Thank you for your feedback. We're sorry to hear that the ULT WEAR headphones did not fully meet your expectations. The ULT WEAR headphones are designed for high-impact sound and powerful bass, but they are not waterproof.
For use near water, we recommend our newer WF-C700N wireless earbuds. They have an IPX4 rating, making them a better choice for workouts or light splashes.
Thanks for choosing Sony.
Best regards,
Eliab
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good headphone and i loved it and i enjoyed it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allen,
You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph