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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1042 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the amazing sound quality, comfort, and impressive bass of the ULT WEAR Wireless Noise Canceling Headphones. Many appreciate the exceptional battery life and lightweight design. However, some customers have noted that the volume could be higher. Overall, the headphones are praised for their connectivity, fit, active noise cancellation, and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,042 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great on these. But they do feel like really cheap plastic, and the active noise cancelling goes in and out randomly with use. Battery life is also surprisingly long lasting too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LegionOfJoom, thank you for taking the time to share your thoughts on the Sony - ULT WEAR! We are happy to hear that you like the superior sound quality they deliver. In regards to the active noise canceling going in and out randomly, we would like to share some steps that can help:
      1- Turn off the Adaptive Sound Control, this feature detects the wearer's actions and will adjust the noise canceling function automatically, turn it off to have a stable noise canceling effect
      2- Check the setting of [Ambient Sound Control]. If it is set to [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode. You can do this on the Sony Sound Connect App
      3- Initializing the headset to restore factory settings, you can follow the instructions in the link below: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300236.html
      Also we appreciate your feedback about the plastic designed and will be sharing it to our development team. Thanks for choosing Sony, regards. -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Head Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Product. Noise cancelation and sound quality are awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GouravC,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you love the WHULT900N headphones and appreciate the noise cancellation and sound quality. It’s rewarding to know our technology is enhancing your listening experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Well worth the money!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a long time to decide to purchase these for myself. Like most people, I have Air Pods and I talked myself of the purchase. I finally purchased them. I have zero regrets. My Air Pods I have to keep track of, when they get sweaty in the gym, one usually stops working. These are great for my workout and just relaxing. I have only charged them once since purchasing them. Craziness!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Valorie,

      Thank you for choosing Sony!

      We're delighted to hear that you've had such a positive experience with the WHULT900N headphones! It’s fantastic to know they’ve made your workouts and relaxation time even better. Thank you for sharing your feedback, and we're glad you have zero regrets about your purchase!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound from the headphones. lightweight and feel-good wearing them...can wear them for hours

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback, DavidJ! It brings us great joy to hear you're enjoying the sound quality and lightweight, comfortable design of your WH-ULT900N headphones. It's wonderful to know they feel good even during long listening sessions. Your positive experience inspires us to keep delivering headphones that combine excellent audio with long-lasting comfort. If you have any favorite features or ways you use your headphones, feel free to share—we love hearing from our community! Enjoy your music!

      Thanks for being a valued member of the Sony family.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect College Headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So personally, I am more of a decorate all- make things matter most to me kinda person. Having an almost blank canvas to stick stickers, ribbons, etc. added bonus. But functionally, down to the ease of access for fixing the equalizers, the noise cancelling is super good to! Could barely hear my roomate right next to me, or even someone trying to get my attention down a sidewalk. Good and recommend it to middle ground price and excellent usage returns!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian,
      Thank you so much for taking the time to share your thoughts about the WHULT900N headphones! We're happy to hear that you appreciate the versatility of our design. It’s great to know that you find the ease of access to the equalizers and the effectiveness of the noise-cancelling feature to your liking. Your recommendation means a lot to us!

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Music listening fun. I can hear people at Zoom meetings much better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Davemtprog,

      Thank you for choosing Sony!

      We're elated to hear that the WHULT900N headphones are enhancing your music enjoyment and improving your clarity in Zoom meetings. Knowing our product supports both your entertainment and communication means a great deal to us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    These are a no brainer to buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set of "real" headphones. I've always been cheap and purchased $15 ear buds or whatever was available. Never again. These have great features and good sound. They are comfortable on the ears for hours. I love some of the extended features they offer and would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James,

      Thank you for choosing Sony!

      We're elated to hear that your first experience with the WHULT900N headphones has been so positive. It’s wonderful to know you appreciate the excellent sound quality, comfort for extended wear, and the range of advanced features they offer. Your positive experience means a great deal to us, and we’re honored that you would choose to purchase from us again. Thank you for sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    ncredible audio quality and perfect for outdoors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed by this product. The noise cancellation is excellent, and the audio sounds crisp and powerful. I love the equalizer options and how comfortable they are for outdoor activities. The battery lasts a very long time. It was definitely worth the purchase unbeatable value for the price. 100% recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DAVIDM,

      We’re thrilled to hear that you’re impressed with the noise cancellation and crisp audio of your ULT WEAR headphones! It’s great to know you’re finding them comfortable for outdoor use and enjoying the long battery life.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 4 out of 5 stars

    Great First Pair of Over Ear Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first pair of over-ear headphones. The sound quality is incredible and I love that I can fold them into the carrying case. They're comfortable for me to wear for an 8-9 hour work day or to work out or run with. The call sound quality is great and they pair well to my Google Pixel. I like the touch controls as well. The noise cancelling isn't 100% deafening, but my coworkers do have to tap me on my shoulder now to get my attention. My partner has Beats headphones and she loves the sound quality on these way more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Bigfish912!

      We are absolutely thrilled to hear that your first pair of over-ear headphones is such a hit! It’s wonderful to know that the WH-ULT900N is keeping you comfortable through your long workdays and workouts alike. We’re also glad the touch controls and noise canceling are making your life easier—even if it means your coworkers have to tap you on the shoulder now!

      Knowing they even won over a Beats fan is a huge compliment. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Ult headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality on these, and also love the battery life that last up to like 3 days. I would 100% recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JaneC, thank you for the five-star rating! We're delighted to hear you're enjoying the ULT WEAR headphones, just pressing the ULT button you can boost the bass & feel the incredible power of sound! Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You have to to get one of this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Betten than Beats! This headphones are a game changer, they dont slide, has a great bass, noise control is on point. Best purchase ever!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosselinR, Great! We’re so glad you’re loving them! It’s fantastic to hear they’re outshining Beats for you with their secure fit, killer bass, and spot-on noise control. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Insane.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] INCREDIBLE SOUND. In my opinion better sound quality than XM4s. Bass is very good and I love both of the ULT options, sound is clear and gets pretty loud, and the reflective logos and ULT button makes it look stylish.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, Awesome! We are so glad to hear that you are enjoying the sound quality of your new ULT WEAR headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently took a trip and these were so good. No plane noice, no babies crying! I didn’t even heard the flight attendant ask me for a drink. The only problem with these is the placement of the power button. If you try to reposition your headphones you could knock the power off!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MJinSunrise,

      We're delighted the ULT WEAR Wireless Noise Canceling Headphones were fantastic on your trip, perfectly blocking out all that unwanted sound! We apologize for the frustration with the power button placement causing accidental shut-offs. A quick fix is to re-map the Custom button's function in the Sony Headphones Connect app to avoid accidentally powering down the unit. If you need further help, please contact our support team here: https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones with top-notch sound quality. They’re comfortable for long listening sessions and deliver deep, punchy bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AOVF,

      It makes us really happy to hear that the ULT WEAR headphones are delivering the top-notch sound quality and "deep, punchy bass" you were looking for! We designed these specifically for enthusiasts who want to feel the energy of their music, and knowing they remain comfortable for your long listening sessions is a fantastic win for our design team. This balance of power and comfort is achieved through our specialized ULT button, which triggers a massive low-end boost, paired with soft, pressure-relieving cushions that mold to your shape. It is truly rewarding to know that the build quality and audio performance have made such a positive impression on your daily listening routine.

      Thank you for choosing Sony and sharing your experience!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    “SONY ROCKS”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound & Quality…Sony Always Delivers the Best Clear Sound & Bass!! Sony also goes on great sales bc they value their customers!!! (Long Battery Life) and Easy to Connect and Especially Made for IPhones!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonySony, we're glad you like the sound quality of product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore these headphones, they are possibly the best headphones I have ever had. The sound is just right, bass is perfect, noise cancelation is pretty good too! I love that it comes with a case as well :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lisa, Awesome! We are so glad to hear that you are enjoying your new WHULT900N headphones! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Teenager approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, overall happy with this purchase. My daughter has really enjoyed having them! Probably going to buy myself a pair!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnEnigma,

      It makes us really happy to hear that your daughter is having such a wonderful time with her ULT WEAR headphones! There is no better compliment than a parent seeing the quality of a product and deciding to get a pair for themselves. We designed this series to bring a high-energy, immersive audio experience to everyone, and it’s great to know it has made such a positive impact in your household.

      We really appreciate you being part of the Sony family and look forward to welcoming you back for your second pair!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable for long periods of use and the sound quality is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Delaney,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you're finding your WHULT900N headphones comfortable for long periods of use and that the sound quality is great! Our design focuses on maximizing both comfort and audio experience, so it is truly gratifying to hear that we have achieved success in both areas.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    headphones make life better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have great sound quality the touch sensor kinda is touchy sometimes but other than that they make enjoying my music and the fact that you can turn the battery saving off to keep them on is cool or if you want they shut off when they sense you take them off but i like em to stay on options are great though

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jvmusiclover!
      Thanks for the feedback! It brings us great satisfaction to hear that you are enjoying the sound quality of your WH-ULT900N and that you like having the freedom to choose how your battery and sensors behave.

      We really appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the audio, I like how it has different mode absolutely beats any other

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Godzilla,

      Thank you for choosing Sony!

      We're elated to hear that you love the audio and appreciate the different modes on your WH-ULT900N headphones. It's wonderful to know they stand out for you and enhance your listening experience. We truly value your feedback and are here to support you whenever you need.

      Best regards,
      -Fred Sony_US