Customer Ratings & Reviews
- Model:
- WHULT900N/H
- SKU:
- 6576180
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the amazing sound quality, comfort, and impressive bass of the ULT WEAR Wireless Noise Canceling Headphones. Many appreciate the exceptional battery life and lightweight design. However, some customers have noted that the volume could be higher. Overall, the headphones are praised for their connectivity, fit, active noise cancellation, and value.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Connectivity, Sound quality
Quality of the headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have good sound quality, good battery life. The headphones are easy to use and to pair to a device.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, DamonM!
We are pleased to hear that you are enjoying the good sound quality and good battery life of your WH-ULT900N headphones. It's also great to know that you find them easy to use and to pair to a device!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great sound for price-- but maybe a little fragile
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVED these. The sound was great for the price and they were incredibly comfortable. Unfortunately maybe a 10 months after owning them and using them maybe a total of 30 times, the swivel hardware broke on one side and they were unwearable. Geek Squad could not repair them and just gave me a full refund for the headphones. I was really disappointed. It's probably best to only store these by hanging them up and not always putting back into their case. Or maybe I just had a faulty pair. I didn't buy another pair at the time and not sure I would again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Robert,
Thank you for considering Sony products.
We appreciate you taking the time to share your experience with the WHULT900N headphones. While we're glad you enjoyed the sound quality and comfort, we sincerely apologize for the issue with the swivel hardware breaking after limited use. This is certainly not up to the quality standards we strive for. Please be assured that we will forward your feedback to our dedicated Sony team for their review as we continue working to improve our products. We understand your disappointment and hope to better serve you in the future.
Best regards,
-Fred
- Pros mentioned:Bass, Comfort, Sound quality
Best Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing bass and sound quality! Noise cancelling feature is so good and the ear cuffs are comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HaleyM,
It brings us great joy to hear that you are enjoying the amazing bass and sound quality of your ULT WEAR headphones! We are also glad that the noise canceling and the comfort of the ear cushions are providing you with a great listening experience.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Connectivity
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful sound and comfortable. Battery life is very good and wonderful connectivity. I would recommend it to friends…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeromeB, Thanks for sharing your thoughts on the Sony ULT WEAR headphones. We’re so happy you’re loving the beautiful sound, comfort, and great battery life! It’s awesome to hear the connectivity is working wonderfully for you too. We really appreciate your recommendation. Thanks for choosing Sony! -Jess
- Pros mentioned:Bass, Sound quality
Great for price, wait until on sale for $150-$175
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them a lot, way better bass than what the MX4s and MX5s have, and they basically sound the same as those… definitely better than MX4s imo… wayyy better ANC than both other models as well, really great for the price, they just feel a little cheap is all compared to those other models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brando,
Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality and noise canceling function of the headphones. Your feedback about the design is greatly appreciated. Rest assured that these headphones are durable and have a great lifespan. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
I like my Sony headset better than Bose!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome. Lightweight, comfortable, and booming sound. Excellent ANC!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi B727drvr,
We could not be more pleased to hear that you are finding your ULT WEAR headphones so comfortable and lightweight. It is fantastic to know that the booming sound and excellent noise cancellation are providing the awesome listening experience we aim for.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend due to its exceptional comfort. The color is stunning. Noise cancellation is remarkable. I also wear it to work without music and appreciate its ability to reduce ambient noise. The bass is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CeliaF, We are glad to hear you are enjoying your new Sony headphones. It sounds like you are experiencing the exceptional comfort, stunning color, and remarkable noise cancellation that our products are known for. The ability to reduce ambient noise even without music and the great bass performance are key features of our industry-leading noise-canceling headphones. If you haven't already, consider downloading the Sony | Headphones Connect App to further customize your listening experience. Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
The bass is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound quality have been amazing. If you love base with a little distortion from time to time then go with these. If you want less bass and more clarity then go with there other more premium options. I do have one issue with these though, from time to time the touch controls just stop working and I have to either power down and then on again or if I take them off of my head and put them back on that seems to work every now and then as well. I am assuming it may have something to do with the sensor they have built in for detecting whether the headphones are on your ears but I have that feature disabled so I do not know why that would be a factor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshleyM,
Thank you for considering Sony products.
We’re honored to hear that you’ve been enjoying the sound quality of the WHULT900N headphones, especially the strong bass performance. We appreciate your detailed feedback regarding the occasional touch control issue and the sensor behavior. We apologize for the inconvenience this has caused and recommend the following steps to help resolve it:
1. Firmware Update to Version 2.0.7: Please install the latest software to enhance performance and functionality. Detailed instructions are available at the following link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ult900n/software/00346395
2. Reset the Headset: This process clears temporary bugs without erasing pairing information. Instructions are available at the link below: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300237.html
3. Initialize (Factory Reset): Use this step to fully restore the headset settings if resetting does not resolve the issue. (Please note this will delete all pairing information.) Detailed instructions can be found at the link: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300236.html
We want to get this resolved for you! If the problem continues, the best next step is to contact our dedicated support team for advanced troubleshooting.
You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
- Pros mentioned:Bass, Comfort, Sound quality
love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are excelled. Comfortable, great sound quality and base—they work well enough to keep me sane during college. I also enjoy the holographic SONY logo—nice touch!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GraceT,
That's wonderful to hear! We're thrilled the ULT WEAR Wireless Noise Canceling Headphones are excelling for you, offering both comfort and great sound quality, and helping you stay focused through your college days. We're glad you noticed the subtle details like the holographic logo. It's those touches that enhance the entire experience!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Bass, Battery life, Sound quality
Headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones are renowned for their exceptional sound quality, comfort, and advanced features. Models like the Sony WH-1000XM4 or WH-1000XM5 are particularly notable for their industry-leading noise cancellation, allowing users to enjoy music or podcasts without distractions. The sound profile is typically well-balanced, providing rich bass and clear highs. Additionally, features such as long battery life, intuitive touch controls, and integration with voice assistants enhance the user experience. While these headphones are on the pricier side, their performance justifies the investment for audiophiles and frequent travelers alike.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaS, Thank you for sharing your wonderful experience with your Sony ULT WEAR headphones! We're very pleased to hear you like the exceptional sound quality, well-balanced sound profile, rich bass, clear highs, long battery life, intuitive touch controls, voice assistant feature, comfort, and advanced features. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Fantastic headphones for bass fans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these headphones! The audio quality is fantastic and the bass is so deep. The noise canceling feature works perfectly. They fit comfortably, hold a charge well, and just look sharp. I would absolutely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianH!
We appreciate your 5-star review!
We are delighted to hear you love your new headphones. It’s awesome to know that you're enjoying the deep bass and the powerful noise canceling.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Best headphones I’ve used!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best ways I’ve found to listen to music. I mostly have listened to Bluetooth speakers over the years and have loved those but this is the most immersive experience I have found. The bass is excellent, sound quality is super impressive, and the battery is insane on them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Tyler!
It is awesome to hear that the WH-ULT900N is providing the most immersive music experience you’ve found! We are thrilled that the insane battery life and the powerful bass—boosted by our dedicated ULT button—are making such a big impression compared to your past speakers. It’s great to know that the sound quality and depth are exactly what you were looking for!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Bass, Comfort
Deep clean base
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones because they give deep bass that is smooth. They are comfortable and they fold up which makes them hard to break. I lost my old pair and reviewed other headphones including Sony m4/m6 - these were still my first pick! I love them-great value and an overall great product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brit,
It’s rewarding to hear that the ULT WEAR remained your first pick even after exploring other models like the XM4 and XM6!
We are glad you are enjoying the smooth, deep bass and find the folding design so convenient. It is wonderful that you can select from two different types of bass-emphasized sound: ULT1 for deep, low-frequency bass, or ULT2 to experience powerful bass. We are also pleased that you are experiencing the precise, punchy, high-quality sound delivered by the specially designed 40 mm driver unit and Integrated Processor V1, bringing you as close to the original recording as possible.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Better than the XM4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I compared these side by side to my cousin's XM4S and couldn't believe how much better mine sounded. I got these on sale for 120 and couldn't be happier. Battery life is great and they fit comfortably. The noise cancellation also works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Vic2011,
Thanks for choosing Sony!
We're excited to hear that you're enjoying the WHULT900N headphones! It's fantastic to know that you find them to have superior sound quality compared to your cousin's WH1000XM4. Getting a great deal for $120 makes it even better! We're also glad to hear that you appreciate the comfortable fit and impressive battery life, as well as the effective noise cancellation. Thank you for sharing your experience with us!
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing for the price point. They are very comfortable around the ears. The sound quality and noise cancelling are great. The auto off function when you take them off is a battery saver. The app also lets you get deep into EQ customization for optimal sound for you. 10/10 would purchase again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tates23,
Thank you for choosing Sony!
We're immensely pleased to hear that you are enjoying your WH-ULT900N headphones! It's wonderful that you find them comfortable, with excellent sound quality and noise canceling features. The auto off function is indeed a great battery-saving feature. Also, we're glad to know that the app's EQ customization allows for optimal sound experience. Your feedback means so much to us!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Good sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a Bose Quietcomfort headset, the sound quality on the Sony headset is really good, actually a bit better than the Bose. However, the sound app is trash and the auto shutdown seems to be flawed! The Sony sound app works but you'll have to tinker with it a bit if you're connecting multiple devices. Aside from the app being trash, I've ran into an issue where the headset just randomly powers off after about 15 - 30 minutes, while I'm actively listening to something. The only fix I've found was to turn off the feature that turns the headset off after a period of in actively, but now the headset will not power off if I forget to manually turn them off. These are a personal pain point for me because I'm always on the move, but the battery life seems to be pretty good. Even when I forget to turn it off, it still has a decent amount of battery left, the next day when I put them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Kyautic!
We are happy to hear that the sound quality of your ULT WEAR headphones is hitting the mark and even giving your previous pair a run for their money! However, we are sorry to hear about the frustration with the app and the auto-power-off feature.
Regarding the random shutoffs, this can sometimes happen if the sensor inside the ear cup isn't consistently detecting that the headphones are being worn. Making sure the ear cups have a firm seal around your ears can help, but we understand why disabling the feature was the more reliable fix for your lifestyle. We appreciate your patience with the app's multi-device settings and will certainly share your thoughts with our development team to help us improve future updates.
We suggest contacting our support line so our agents can help you check what is going on and walk you through some troubleshooting steps. You can find all our contact options here: https://us.esupport.sony.com/support/s/support-contact?category=headphones
We appreciate your patience with the app settings, and we're glad the battery life is holding up well for you while you're on the move. Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Bass, Battery life, Sound quality
Sony Ult Wear Headphone Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Responsive and clear sound! Love the base that it provides as well as the touch motion on the side of the right headphone. It lasts for around 2 days on a full charge! Which works great for traveling, and I love the case it comes with, very sleek and comfortable to fit in my backpack.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LiamJ, thanks for sharing your wonderful experience! We're thrilled to hear the Sony - ULT WEAR are hitting all the right notes for you. Their powerful sound, comfortable design and long battery life make them a perfect option for long listening sessions while traveling. Thank you for choosing Sony! Regards, -Dominick
- Pros mentioned:Battery life, Sound quality
Made me rethink my standard for headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying headphones like this and I am very surprised with not only the build quality but also the sound it has, the bass in these are pretty will balanced with the rest of the audio. The audio pass through mode feels a bit lacking but maybe it's just a function that I'm still getting used to. The battery stays charged for a while even though that isn't my main way of using the headphones, I use the aux option most of the time, but still a massive bonus when I do use them wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SheltonT,
That's great feedback! We're thrilled to hear how much you're enjoying the excellent build quality and the well-balanced sound and bass of your new ULT WEAR Headphones. We appreciate your honest note on the audio pass-through mode, and as you use the headphones wirelessly more often, we hope you'll find the feature more useful. It's fantastic that the long battery life offers a huge bonus when you switch from your primary wired use!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Great sound, fine noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Starting by saying I'm not an audiophile or anything but the sound on these is great. I love that you can manually adjust the bass, treble, etc., but also that there are a bunch of presets for these for different listening experiences if you're not as experienced with this type of thing (like me). The noise cancelling is fine. It blocks out things like sounds from cars or buses really well but not super great for things like people talking but I guess I would need ear buds or much higher quality headphones for that. The ambient sound option is pretty great at amplifying outside noise if you're in a situation where you need to be able to hear your surroundings. It's also super convenient to have a button on the side to switch between noise cancelling and ambient noise. Overall they do what I need and are pretty comfortable to wear for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, MICHELLE! It is most rewarding to hear that you love the WH-ULT900N headphones and the great sound they deliver.
We designed these headphones to provide a personalized listening experience, so it brings us great satisfaction to know you are enjoying both the manual EQ settings and the helpful presets. It's also wonderful to hear that you find the Ambient Sound mode to be effective and the dedicated button so convenient for switching between modes. We engineered our headphones to be comfortable for long periods of time, and we're so glad you've had a comfortable experience.
We also appreciate your honest feedback regarding the noise cancelling. We understand your experience and want to assure you that our noise-cancelling technology is most effective at blocking out continuous, low-frequency sounds like those from cars and buses. While it can be more challenging to completely block out sudden or varied noises like human voices, we are always working to improve the effectiveness of our technology. Your feedback is valuable to us as we continue to innovate.
Thanks again for choosing Sony and for sharing your valuable thoughts!
Best regards,
Gus Sony Social Media Team
- Pros mentioned:Comfort
Makes the XM5s harder to justify
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After owning the XM5s for over a year I decided to pick these up as the XM5s severely lacked in bass performance. Despite the "cheaper" feel and build, they perform very well and at times, are on par with the XM5s when in ULT 1 mode and both EQs in flat profiles. It has all the main features Sony advertises for the XM5s with the added benefit of folding itself to save on space, something I dislike about the XM5s. If you're coming from nothing, purchase these as you get big features for a small price. If your main listening genres are bass heavy like EDM, hip-hop, rock, etc, I highly recommend them as they emphasize those notes more and make the song feel more energetic. I personally prefer more bass so these fit me perfectly. The XM5s do have clearer and brighter characteristics than the ULTs at times but that can be compensated by adjusting the EQ. Very comfortable, sleek, light (Weighs the same as XM5), and is feature-rich so you don't feel left out in options. ANC is technically not the same as XM5 but I personally didn't notice a big difference between the two. Also, many claim that the mic isn't as clear as the XM5s but I rarely use these headphones when calling. Overall solid headphone for those who want the music to hit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinMM,
Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality, comfort, design, and noise canceling function of the headphones.
Your feedback about the WH1000XM5 is also appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). You can also use the equalizer function of the Sony app to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534533.html
Hope this helps. In case you need further assistance, please email the below information to [email protected].
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph
