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Customer Ratings & Reviews

$248.00

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users frequently highlight the amazing battery life and the deep, satisfying bass performance as standout features. While the overall experience is highly positive, a small number of users have noted that the maximum volume level is somewhat low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,138 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ult is in the name.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony bringing their bass to the next level. Along with bringing the bass they also supplied impressive noise cancelling and great value for $200 mid range headphones. Noise cancelling was surprisingly effective it can rival some of the premium options out in the market (looking at you Apple) and definitely holds on its own. It even performs similarly to the wh-1000xm4 ( the goat for me) but the Ult Wear imo has better comfort and Bluetooth connection than the outdated wh-1000xm4. The Ult Wear however does not cancel as much noise as the ongoing wh 1000xm5 and recently released wh 1000xm6 ; if noise cancelling is your top priority I would pivot towards the 1000xm6 and not the xm5 because the xm6 have more padding and deeper spacious ear cups than the xm5. The Ult Wear blends the comfort of the xm4 and a sprinkle of the noise cancelling of the xm5 into one and the Ult Wear has the best of two worlds. Bass is obviously the standout of the Ult Wear and since I'm a bass Head I really enjoy listening to music with these . However if you're not a part of the bass Head club don't worry you can still get an enjoyable listening experience without the madness and chaos occurring just don't forget to turn the Ult toggle off thank me later. For the value they offer and given the noise cancelling it can compete with the Ult Wear is a no brainer for someone who wants not only bass but also wants the amenities premium flagships offer the Ult Wear fits what you need for a fraction of the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, DevitoBz,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony ULT Headphones! We are delighted you are taking advantage of all the incredible quality features the unit comes with, such as the powerful bass and detailed sound quality!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones are renowned for their exceptional sound quality, comfort, and advanced features. Models like the Sony WH-1000XM4 or WH-1000XM5 are particularly notable for their industry-leading noise cancellation, allowing users to enjoy music or podcasts without distractions. The sound profile is typically well-balanced, providing rich bass and clear highs. Additionally, features such as long battery life, intuitive touch controls, and integration with voice assistants enhance the user experience. While these headphones are on the pricier side, their performance justifies the investment for audiophiles and frequent travelers alike.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaS, Thank you for sharing your wonderful experience with your Sony ULT WEAR headphones! We're very pleased to hear you like the exceptional sound quality, well-balanced sound profile, rich bass, clear highs, long battery life, intuitive touch controls, voice assistant feature, comfort, and advanced features. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect headphones to go anywhere. When I’m walking around or on the train or bus my headphones adjust to my surroundings. Canceling out the noise around me with precision. These headphones are lightweight and easy to carry in my backpack. There are no better headphones than the Sony noise canceling headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanPrince!
      Thanks for the review!
      It brings us great satisfaction to hear that these are the perfect headphones for your daily travels and that they keep your music clear on the bus and train.

      The WH-ULT900N features a special sensor that automatically changes the sound settings based on where you are and what you're doing. They also have a massive "ULT" bass button for deep sound and a battery that lasts up to 30 hours on a single charge.

      Thank you for selecting Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones at an amazing price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. It comes with an app to customize your audio experience and noise cancelation. Easy touch on the headphones themselves to pause/play music, skip/repeat songs and can also receive phone calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the detailed feedback, RicoW! We are so glad to hear the app customization, noise cancellation, and the intuitive touch controls are hitting the mark for you! The WH-ULT900N headphones are packed with our signature ULT power sound and smart features, so it is awesome to know they are delivering a great experience for your everyday music and phone calls. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Punches Above It's Weight Class!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new pair of headphones for the gym and thought I would give the ULT Wear a try...boy am I glad I did! The sound quality is great and you can tune it to your liking with the app. The bass is what you want it to be; it can be tight (rock/pop) or rumbling (rap). The fit is comfortable and as it pertains to the ANC...I usually start off my workouts shooting baskets...I couldn't hear the ball bouncing! Since I've only used them for a couple days at the gym, I can't speak to how sturdy they are, but as it pertains to sound quality, fit and ANC...I would highly recommend this set of headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary214,

      We are immensely pleased to hear that your new headphones are making such a difference during your gym sessions! It is fantastic to know that the Noise Canceling is so effective you can't even hear the basketball bouncing, allowing you to stay focused on your workout. We are also glad you're enjoying the versatility of the ULT button, which lets you switch between deep, low-frequency bass and powerful, punchy bass, as well as the Integrated Processor V1 that ensures a high-quality, immersive listening experience.

      Thank you for making Sony part of your listening experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Quality and some getting used to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of headphones of this quality, which is excellent. Confusing if an app is needed to use them initially. Somewhat uncomfortable on the ears, takes some getting used to. Battery life is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      We are excited to hear that you are enjoying the excellent quality and very good battery life of your first pair of premium headphones.

      To help clarify the initial setup, the Sony Sound Connect app is used at the beginning to perform the initial pairing and ensure your headphones have the latest software updates for the best possible performance. We also truly appreciate your feedback regarding the comfort and fit. We design our headphones with long listening sessions in mind, so your input is incredibly valuable as we continue to refine our designs for maximum comfort.

      Thank you for trusting Sony for your audio journey.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Nice for the price headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to find a comfortable pair of headphones to replace my Airpods Max which were giving me grief. These were also much more affordable. Long battery life is a plus. They are not as high fidelity but I just need wireless phones for audio books and podcasts. The app that allows more features is incomprehensible to me. But for my needs they are good enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, WadeTheSpade!

      We are so pleased to hear that your new WH-ULT900N are providing the comfortable fit and long battery life you were looking for. It is rewarding to know they are serving as a great, more affordable option for your daily routine of podcasts and audiobooks.

      We appreciate your honest feedback regarding the app interface. While it is designed to offer a lot of extra customization features, we understand it can feel a bit overwhelming, and we will certainly share your comments with our development team for future improvements.

      Thanks again for choosing Sony and for being a part of our community!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A competitive alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great balanced sound. Comfortable for at least an hour. Light weight. Nice feature to hear what someone might be saying, if you really want to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkC,

      It is great to hear that you are enjoying the balanced sound quality and lightweight design of your new ULT WEAR headphones. We are especially glad that the ambient sound feature is proving useful for those quick conversations without needing to remove your headset. Thank you for making Sony part of your daily listening experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Makes the XM5s harder to justify

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] After owning the XM5s for over a year I decided to pick these up as the XM5s severely lacked in bass performance. Despite the "cheaper" feel and build, they perform very well and at times, are on par with the XM5s when in ULT 1 mode and both EQs in flat profiles. It has all the main features Sony advertises for the XM5s with the added benefit of folding itself to save on space, something I dislike about the XM5s. If you're coming from nothing, purchase these as you get big features for a small price. If your main listening genres are bass heavy like EDM, hip-hop, rock, etc, I highly recommend them as they emphasize those notes more and make the song feel more energetic. I personally prefer more bass so these fit me perfectly. The XM5s do have clearer and brighter characteristics than the ULTs at times but that can be compensated by adjusting the EQ. Very comfortable, sleek, light (Weighs the same as XM5), and is feature-rich so you don't feel left out in options. ANC is technically not the same as XM5 but I personally didn't notice a big difference between the two. Also, many claim that the mic isn't as clear as the XM5s but I rarely use these headphones when calling. Overall solid headphone for those who want the music to hit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinMM,

      Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality, comfort, design, and noise canceling function of the headphones.

      Your feedback about the WH1000XM5 is also appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). You can also use the equalizer function of the Sony app to tailor-fit the sound quality to your needs. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534533.html

      Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    5 Star Headphones at Half the Price of Others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and comfortable to wear, with a host of features making the headphones interact seamlessly with your phone and wifi, and with a sound quality that is pure,these are 5 Star!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EllenL,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the comfort, seamless connectivity, and pure sound quality of the WHULT900N headphones. Your detailed feedback truly highlights the care put into their design, and it’s wonderful to know they’re enhancing your listening experience. Thank you for sharing your positive experience with us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Ult Wear review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for: long battery life, comfortable to wear for hours, actually noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaliR,

      We are pleased to learn that the ULT WEAR headphones checked every box on your list! We specifically engineered this series for those who need their music to keep up with their pace, so hearing that the long battery life and long-term comfort are hitting the mark is exactly what we like to hear. With up to 30 hours of power and our high-quality noise-canceling technology, you can truly disappear into your own world without any outside distractions.

      The Integrated Processor V1—the same technology found in our award-winning 1000X series—is what drives that impressive noise cancellation, while the "ULT" button allows you to toggle between deep, resonant bass modes whenever you want to feel that extra energy.

      Thank you for choosing Sony to be your go-to for daily listening.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing for the price point. They are very comfortable around the ears. The sound quality and noise cancelling are great. The auto off function when you take them off is a battery saver. The app also lets you get deep into EQ customization for optimal sound for you. 10/10 would purchase again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tates23,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you are enjoying your WH-ULT900N headphones! It's wonderful that you find them comfortable, with excellent sound quality and noise canceling features. The auto off function is indeed a great battery-saving feature. Also, we're glad to know that the app's EQ customization allows for optimal sound experience. Your feedback means so much to us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    A good set of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually always buy sony headphones, I’ve been using the CH720s for a while now. But the ult’s have a bass boost, which Sony has not had in a while, so i wanted to check them out. I am totally impressed with the sound quality of yhese headphones! My only downside is the max volume could go s notch or two high! Other than that they are perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gnibgnab,

      Thank you for being a loyal member of the Sony family! We are thrilled to hear that the ULT WEAR headphones impressed you, especially with the return of that deep, signature bass boost you’ve been looking for. It is wonderful to know they are a step up from your reliable WH-CH720N.

      Regarding the volume, we appreciate your honest feedback. These headphones are designed to maintain high-fidelity sound clarity even at lower decibels, but we will certainly share your comments with our product team.

      We hope you continue to enjoy that "ULT" power in every track!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Awesome head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound. Comfortable to wear and easy to pair

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Theone,

      Thank you for choosing Sony!

      We're excited to hear that your WH-ULT900N headphones provide great sound, comfort, and ease of pairing. It’s wonderful to know they’re enhancing your listening experience, and we truly appreciate you sharing your positive feedback with us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than the XM4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared these side by side to my cousin's XM4S and couldn't believe how much better mine sounded. I got these on sale for 120 and couldn't be happier. Battery life is great and they fit comfortably. The noise cancellation also works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vic2011,

      Thanks for choosing Sony!

      We're excited to hear that you're enjoying the WHULT900N headphones! It's fantastic to know that you find them to have superior sound quality compared to your cousin's WH1000XM4. Getting a great deal for $120 makes it even better! We're also glad to hear that you appreciate the comfortable fit and impressive battery life, as well as the effective noise cancellation. Thank you for sharing your experience with us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony Ult Wear Headphone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Responsive and clear sound! Love the base that it provides as well as the touch motion on the side of the right headphone. It lasts for around 2 days on a full charge! Which works great for traveling, and I love the case it comes with, very sleek and comfortable to fit in my backpack.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LiamJ, thanks for sharing your wonderful experience! We're thrilled to hear the Sony - ULT WEAR are hitting all the right notes for you. Their powerful sound, comfortable design and long battery life make them a perfect option for long listening sessions while traveling. Thank you for choosing Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excelled. Comfortable, great sound quality and base—they work well enough to keep me sane during college. I also enjoy the holographic SONY logo—nice touch!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GraceT,

      That's wonderful to hear! We're thrilled the ULT WEAR Wireless Noise Canceling Headphones are excelling for you, offering both comfort and great sound quality, and helping you stay focused through your college days. We're glad you noticed the subtle details like the holographic logo. It's those touches that enhance the entire experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for audiobooks as well as music listening. Battery life is good and convenient storage carrier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Violgirl2019,

      Thank you for choosing Sony!

      We're honored to hear that the WHULT900N headphones deliver excellent sound for both audiobooks and music, along with reliable battery life and a convenient storage carrier. Your detailed feedback highlights the versatility and practicality we aim to provide in our products. We truly appreciate your support and look forward to continuing to enhance your listening experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Light and comfy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone for extended use. Wear them about 6 hours a day for work and play. Music sounds great Meetings are clear and the mic produces clear audio out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DARIOR,

      Thank you so much for the fantastic review! We are thrilled to hear that your ULT WEAR headphones are delivering great music quality and crystal-clear audio for your work meetings during extended daily use.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Quality of the headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have good sound quality, good battery life. The headphones are easy to use and to pair to a device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, DamonM!

      We are pleased to hear that you are enjoying the good sound quality and good battery life of your WH-ULT900N headphones. It's also great to know that you find them easy to use and to pair to a device!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global