Customer Ratings & Reviews
- Model:
- WHULT900N/W
- SKU:
- 6576181
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users frequently highlight the amazing battery life and the deep, satisfying bass performance as standout features. While the overall experience is highly positive, a small number of users have noted that the maximum volume level is somewhat low.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
The bass is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound quality have been amazing. If you love base with a little distortion from time to time then go with these. If you want less bass and more clarity then go with there other more premium options. I do have one issue with these though, from time to time the touch controls just stop working and I have to either power down and then on again or if I take them off of my head and put them back on that seems to work every now and then as well. I am assuming it may have something to do with the sensor they have built in for detecting whether the headphones are on your ears but I have that feature disabled so I do not know why that would be a factor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshleyM,
Thank you for considering Sony products.
We’re honored to hear that you’ve been enjoying the sound quality of the WHULT900N headphones, especially the strong bass performance. We appreciate your detailed feedback regarding the occasional touch control issue and the sensor behavior. We apologize for the inconvenience this has caused and recommend the following steps to help resolve it:
1. Firmware Update to Version 2.0.7: Please install the latest software to enhance performance and functionality. Detailed instructions are available at the following link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ult900n/software/00346395
2. Reset the Headset: This process clears temporary bugs without erasing pairing information. Instructions are available at the link below: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300237.html
3. Initialize (Factory Reset): Use this step to fully restore the headset settings if resetting does not resolve the issue. (Please note this will delete all pairing information.) Detailed instructions can be found at the link: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300236.html
We want to get this resolved for you! If the problem continues, the best next step is to contact our dedicated support team for advanced troubleshooting.
You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Sony Headphones Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good design and sound system. Also very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback on the WH-ULT900N, Janice. It's a truly pleasure to hear that you appreciate the design and sound system, as well as the comfort they provide. Your satisfaction with our product is our top priority.
Thanks for choosing Sony!
Gus
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product that lets me quietly enjoy what I am listening too. Very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesS,
We are ecstatic to learn that your ULT WEAR headphones are providing the quiet, immersive listening environment you were looking for. We designed these with high-quality noise canceling and plush earpads specifically so you can focus on your music in total comfort, even during long sessions. It is wonderful to know that the fit and performance are helping you enjoy your favorite content exactly the way you like.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Great Headphones!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite headphones I have owned so far. I use these to watch TV at night when the family is sleeping. The battery life is way longer then I would have imagined and they are super easy to pair to new devices. Sound quality is solid with all options included.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JacobV,
Thanks for the great review and the 5-stars rating! We are glad to hear that the Sony Headphones have successfully met your needs! Offering up to 30 hours of battery life. A 3-minute charge provides 90 minutes of extra playtime and with the Sony’s premium noise cancelation and dual noise sensor technology, ULT WEAR intuitively blocks out external noise wherever you are.
We really appreciate the preference, thank you for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He loved the sound and the look! Great quality! You also had the exact color he wanted
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleM,
We are so happy to hear that he loves the sound, style, and the Forest Gray color of his new ULT WEAR headphones! It is great to know the quality met your expectations.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Best Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality long lasting battery have had them for 2 years
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaylaA,
We are truly heartened to learn that your ULT WEAR headphones are still delivering excellent sound quality and impressive battery life after two years of use.
We design our products with longevity and reliability in mind, so hearing that your headphones are performing as brilliantly today as they did on day one is a testament to that commitment. It is wonderful to know that the long-lasting battery is keeping up with your lifestyle and that you continue to enjoy the powerful, immersive audio experience they provide.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise cancelling is great very versatile and also good for at home computer job with good microphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NICKD,
We are thrilled to hear that your ULT WEAR headphones are delivering great sound, excellent noise cancelling, and a clear microphone experience for your work-from-home setup.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
great quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality headphones got them on sale and have been very happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donnain,
Thank you so much for taking the time to share your 5-star review!
We are absolutely delighted to hear how happy you are with your Sony ULT WEAR headphones, especially since you were able to catch them on a great sale. Getting top-tier sound quality and incredible noise cancellation at a fantastic value is always a win. Whether you are using them for your daily commute, working, or just kicking back with your favorite music, we hope you continue to enjoy that powerful, signature bass performance for a long time to come.
Thank you for choosing Sony, and welcome to the ULT family!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sony ULT Wear Noise Canceling Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones. Comfortable, easy to use controls, sounds good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Melinda,
It brings us great satisfaction to hear that you are enjoying your Sony ULT WEAR headphones. We are delighted that the powerful sound and deep bass are providing the high-quality experience you were looking for.
We really appreciate you being part of the Sony family!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality good, easy to use and the battery life is good so far
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremiahQ!
Thanks for sharing your thoughts with us! It is fantastic to know that you are having a great time with your new WH-ULT900N.
The WH-ULT900N features a dedicated ULT button that boosts your bass with two different power modes. It also includes Active Noise Canceling to block out distractions and supports Multipoint Connection, so you can switch between your phone and laptop instantly.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
I really loved these headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product really cancelled the sound. Used them on a plane, could not hear any noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SYLVIAC,
We’re glad to hear that the ULT WEAR Wireless Noise Cancelling Headphones effectively blocked out noise on your plane trip. Thank you for sharing your positive experience with our product.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Great Choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING BUY NOW! I previously had beats and I hated them. Switched to these and I love the Bass. The sound quality could be a little better but that’s the only con! ALSO the features these have are amazing as well as battery life!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HeavenH, thank you for your fantastic review! We couldn't be happier to hear you've made the switch to the ULT WEAR headphones and are loving the bass and features–plus, the long battery life is always a win! We appreciate your feedback on the sound quality and will certainly take that into account as we continue to improve. Thank you for choosing Sony! Sincerely, -Jenn.
Faulty headphones and even worse customer support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!! I really wish I had read the low-star reviews of this headphones before purchasing. I purchased the UltWear headphones after my previous pair of Sony WH-XB910N headphones stopped working after around a year and a half of use. I had the Best Buy warranty purchased for the WH-XB910N headphones and assumed it would be a simple process to get my new pair. How wrong I was. Sony (very conveniently I might add) discontinued the WH-XB910N headphones, so getting a replacement pair was not an option. Instead, I had to pay the difference out of pocket between the original price of the WH-XB910Ns and the UltWear headphones. I figured the increase in price I had to pay would be worth it as I would be receiving higher quality headphones that would last longer than their previous generation (How wrong I was again). Almost every negative review for the ULTWear headphones on this page mentions the same flaw, the swivel hinge on the ear cups being faulty. Similar to other reviews, the headphones were well taken care of and have barely seen usage since their purchase, however the swivel hinge snapped all the same (Look at my photo and compare it to the others, all the headphones have snapped in the exact same place). This has been mentioned by countless other reviewers, yet Sony has clearly decided to avoid the issue in lieu of selling more defective products. After spending hours on the phone with both Best Buy customer support and Sony support, they both assured me that neither were culpable in covering the product and the costs of repair would fall on me. Utterly disappointing interactions with both companies who could have done even the slightest act to reestablish good faith. Its a shame too because I really recommended these headphones and the previous pair to literally everyone I know. I'll have no problem sharing the news now that Sony headphones and their products in general are not even worth the box they are packaged in. Stick to another retailer, buy Bose and avoid the mess of ever dealing with either of these businesses.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoeC,
This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority. Rest assured that your feedback will help us improve our products and services.
We would like to know more about what happened and review your file. We also want to make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Awesome mid-price range headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i was looking/hoping for. These replaced another set of Sony headphones at a similar pricepoint that lasted 5 years. Great value for quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PHLBosNYC,
We are thrilled to hear that the ULT WEAR headphones are exactly what you were hoping for! Thank you for your continued loyalty to Sony over the years, and we are glad we could deliver that great value and quality once again.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Sony ULT headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying these wireless headphones for about 45 days. I have to say the sound quality, range and the length of charge hold is great. The only downfall for me is I need a pair I can sleep with and they don't seem to want to stay on when I move around. I will probably take them back and upgrade to the more expensive model that fit my ears better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey RobertP,
Thank you for your feedback on the WH-ULT900N wireless headphones. We appreciate your positive comments regarding the sound quality, range, and battery life.
Regarding your concern about the fit during sleep, the WH-ULT900N headphones have been noted for their excellent sound performance but may not be ideal for activities such as sleep where a secure fit is crucial. You may consider trying alternative models that are known for a more secure fit.
Recommendations:
1. WF-1000XM5: These are true wireless in-ear headphones that come with multiple earbud tip sizes to ensure a snug fit. They are highly rated for their noise cancellation and sound quality.
2. LinkBuds Fit (WF-LS910N): Designed specifically for a secure fit during various activities, these in-ear headphones could be a great alternative.
Should you need further assistance or have additional queries, please feel free to reach out.
Thanks for choosing Sony!
Gus
- Pros mentioned:Connectivity, Sound quality
Travel in style.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the quality of the sound and how easy it is to connect via blue tooth.I like the case it comes with how it protects the head phones from being crush during travel to and from while driving long distance .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WHULT900N, Funtravels! We could not be more pleased to hear you're enjoying the impressive sound quality and finding the Bluetooth connection simple and seamless. It's great to know the protective case is giving you extra peace of mind while traveling long distances—your headphones deserve the best protection! We appreciate you choosing Sony and hope you continue to enjoy your music wherever the road takes you.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Stylish and affordable option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price point; would recommend for teenagers and people who are less picky about sound quality. Very stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zuri,
We are very glad to hear that you are finding these headphones stylish and a great value! While they certainly make a fashion statement, they are also packed with serious audio technology, such as the ULT button that allows you to boost your bass with two distinct modes for a deeper, more powerful sound. Additionally, the Sensor for Wearing Detection ensures your music automatically pauses when you take them off and resumes when you put them back on, adding a level of convenience that everyone can appreciate.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Bass, Sound quality
An Amazing pair of cans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these a right before Christmas and have to say this is the perfect product for a bass-head like me. It did require a little bit of EQ tuning to sound balanced, but there is a good YT video on how to get these to sound like the flagship XM5. Overall, a great pick - very happy with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sachin, Fabulous! We're extremely pleased to hear that you're loving your new ULT WEAR Wireless Noise Canceling Headphones! It's wonderful that you're experiencing the powerful bass and that the EQ tuning has helped you achieve a sound balance similar to the flagship WH-1000XM5 model. Enjoy your music, and thank you for choosing Sony! - Romeo
- Pros mentioned:Comfort
Premium Quality For The Price
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality for the price. They fit comfortably for hours. The auxiliary cord they provide is perfect when studying without needing to worry about battery life.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound , good grip on ear doesn’t fall off you. Very comfortable around ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanyC,
We are honored to hear that you are enjoying the excellent sound and comfortable, secure fit of your Sony ULT WEAR headphones. It’s wonderful to know they stay comfortably in place while providing great audio quality.
Enjoy every moment of your new audio experience and thanks for choosing Sony!
Regards,
Dominick