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Customer Ratings & Reviews

$248.00

Customer reviews

Rating 4.6 out of 5 stars with 907 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the amazing sound quality, comfort, and impressive bass of the ULT WEAR Wireless Noise Canceling Headphones. Many appreciate the exceptional battery life and lightweight design. However, some customers have noted that the volume could be higher. Overall, the headphones are praised for their connectivity, fit, active noise cancellation, and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 907 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    gerat headphones at the sale pricepoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Great Bass, and very good ANC. Durability seems OK but not great so I'm not sure how they will hold up overtime but we will see

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jmayhew, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony ULT wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good comfort, the only problem is the connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SebasRS,

      Thank you for choosing Sony.

      We sincerely appreciate your kind words regarding the sound quality and comfort of our WHULT900N headphones! Your support means a lot to us. We're sorry to learn that you've encountered connectivity issues.

      To help us better understand the connectivity issues you're experiencing and gather more details, please reach out to us directly via email at socialsupport@am.sony.com. We would appreciate it if you could include the following information in your message:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      We look forward to hearing from you and helping you resolve this!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loved the sound and the look! Great quality! You also had the exact color he wanted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleM,

      We are so happy to hear that he loves the sound, style, and the Forest Gray color of his new ULT WEAR headphones! It is great to know the quality met your expectations.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    would buy another one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality headphones but my only complaint would be the microphone quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the feedback, LeslieR!

      We’re so glad to hear you’re enjoying the great audio quality of your WH-ULT900N. We appreciate your honest feedback regarding the microphone performance, as it helps us improve. We recommend ensuring your headphones are updated to the latest firmware via the Sony Sound Connect app, as updates often include refinements for voice clarity. If the issue persists, please reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so we can help you further.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great alternative to AirPod Max headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and don’t feel heavy. The sound cancelling feature works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Guacamole,

      Thank you for choosing Sony!

      We're honored to hear that your WH-ULT900N headphones are comfortable and lightweight, and that the sound-cancelling feature is working effectively for you. Knowing that our technology enhances your listening experience motivates us to keep delivering products that combine comfort with advanced performance.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with the noise cancelling aspect. Fits well and very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Stephen,

      Thanks for the 5-stars rating! We are really happy to hear you are enjoying your Sony Headphones and their amazing sound quality and noise cancelling! Do not forget to press ULT and feel the power of sound and bass, so you can set the vibe and yourself at the center of your music wherever you are.

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and being able to just move your hand to the headphone to lower the volume to hear others around u is pretty awesome aswell 10 out of 10 recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, TylerN!

      We are absolutely thrilled to hear that you love the sound quality of your WH-ULT900N headphones!

      It's also wonderful to hear that you're enjoying the convenience of the Quick Attention feature—being able to simply cover the ear cup with your hand to instantly lower the volume and hear others is one of those small touches we designed to make your day-to-day use seamless and awesome.

      Thank you again for your strong 10 out of 10 recommendation and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore these headphones, they are possibly the best headphones I have ever had. The sound is just right, bass is perfect, noise cancelation is pretty good too! I love that it comes with a case as well :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lisa, Awesome! We are so glad to hear that you are enjoying your new WHULT900N headphones! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    “SONY ROCKS”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound & Quality…Sony Always Delivers the Best Clear Sound & Bass!! Sony also goes on great sales bc they value their customers!!! (Long Battery Life) and Easy to Connect and Especially Made for IPhones!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonySony, we're glad you like the sound quality of product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the color, just as pictured! The sound is perfect. The only reason for a 4-star rating is the way the form pad (cushion) is attached to the earmuff. It tends to be the first part of the headphone that fails in wear performance. Other than that, these are terrific!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your very helpful and detailed review, DearDebbie!

      We're thrilled to hear that you absolutely love the color and find the sound to be perfect on your WH-ULT900N headphones. We designed these for both style and high-quality audio, so your feedback is fantastic!

      We also genuinely appreciate your constructive feedback regarding the attachment point for the earmuff cushion. We understand your concern that the earpad connection point can be a significant factor in long-term wear performance, and we certainly want our products to be durable for years of enjoyment. We will be sure to pass this specific observation on to our engineering team, as continuous improvement is a core part of our design process.

      We're glad that overall, you find them to be terrific! Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I wanted something that blocked out noise on a flight. These did exactly that, and had a sharp and clean sound to them. I absolutely love them. Only thing I would change is add a clip or something to attach the headphone case to a bag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Javi! We are thrilled to hear that the WH-ULT900N headphones were so successful at blocking out noise on your flight and that you love the sharp and clean sound.

      We designed the ULT POWER SOUND series with active noise cancellation specifically for situations like air travel, so it's rewarding to know that they are meeting your needs.

      We appreciate you sharing your suggestion about adding a clip to the headphone case. We understand how important it is to be able to securely attach your headphones, and we will absolutely share this feedback with our development team for future consideration.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Bass boosted headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bass. Makes it feel like a theater and/or concert

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello 1234,

      Thank you for choosing Sony!

      We’re honored to hear that you love the bass on the WH-ULT900N headphones and that they create an immersive theater and concert-like experience. Delivering sound that transports you to those moments is something we strive for, and your feedback truly inspires us to keep enhancing our audio technology.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Sony ULT WEAR Wireless Noise Canceling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 love these headphones--Immersive bass, long battery, sleek design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive feedback on the WH-ULT900N, user308831! We're delighted to hear that you love the immersive bass, long battery life, and sleek design. Your satisfaction is very important to us, and we appreciate your support.

      If you have any further comments or suggestions, please don't hesitate to share them.
      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Charge holds well. No connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort

    Rated 3 out of 5 stars

    Okay for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got ten headphones (two are buds) that said for $129 on sale these are fair value. Super light. Busy app. Hesvy bass. Muddy sound that EQ helps but not enough crisp highs for me. Comfortable. Nice case. Shortest charge cord ever. Could’ve paid another $70 for the xm4. I prefer my crusher evos and bose QC. About the same overall as beats studio pro but less comfy with more bass and less clarity. They also look bulky on head. Won’t return but would not buy a second pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeeheeMF,

      We regret to hear you are having some audio issues with your ULT WEAR Headphones. Our ULT WEAR has a slider that you can use to adjust the length of the headband to get the best fit and for comfortable listening experience. Please note that if you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect. We do have good information on how to wear the headband headphones correctly so it is comfortable and reasons why your ears may hurt when putting on or wearing headphones. For your reference, you may check this helpful link:

      https://www.sony.com/electronics/support/articles/00282845

      By downloading the Sony Sound Connect app, it lets you adjust the equalizer and gives you different sound modes. This will give you more control over your headphones and their performance. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission. For more details, you may refer to this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ult900n/articles/00286844

      Despite your concerns, we're glad that you like most of the features of the unit. If you need further assistance regarding your product, you may send us an email at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony over Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone. Sound quality is better then Beats.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamalF,

      We are honored to hear that you are enjoying your ULT WEAR headphones and that the sound quality has surpassed your experience with other brands. Delivering a powerful and superior audio performance is exactly what we strive for with the ULT POWER SOUND!

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these for the gym, amazing headphones. Decent fit comfort wise, not an audiophile headphone but bass will help you get in the right headspace for a set. Make sure to adjust headphone audio limit as these can get really loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anderman,

      Awesome! We're thrilled that you like the fit, comfort, and sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones high quality affordable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones clear audio, a little heavy but not unbearable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanB,

      We are beyond pleased to hear that you are enjoying the clear audio quality of your ULT WEAR headphones. While we appreciate your feedback regarding the weight, we are glad to know they remain comfortable enough for your listening sessions.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WORTH IT

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to help with sensory issues. And this HELPED. Best purchase i ever made, well worth the money spent. The boise cancelling iscthe best feature, th bass makes music feel more real, and i love tht i can press the power button and itll tell me th battery percentage

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanelG, thank you so much for sharing your experience! We're honored to hear that the Sony - ULT WEAR headphones have made such a positive difference for you. It's wonderful to know the noise cancelling has helped with sensory challenges and that the deep bass and battery voice prompt have added to your enjoyment. These headphones were designed to offer comfort, clarity, and control, and we're so happy to hear they've become your best purchase yet. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony lonely

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color sound is great for the money and easily portable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeviR,

      We are thrilled to hear that you are loving the Forest Gray color and find the ULT WEAR headphones to be a great value! It is wonderful to know that they are serving you well as a portable companion; their swivel-fold design and the included compact carrying case are specifically engineered to make them easy to take anywhere. We are also glad you're enjoying the sound, and if you ever want to really feel the music, don't forget to try the dedicated ULT button to toggle between two levels of deep, power-packed bass.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US