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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1044 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the amazing sound quality, comfort, and impressive bass of the ULT WEAR Wireless Noise Canceling Headphones. Many appreciate the exceptional battery life and lightweight design. However, some customers have noted that the volume could be higher. Overall, the headphones are praised for their connectivity, fit, active noise cancellation, and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,044 reviews
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first earphones and bought them mainly for travelling overseas. They are a true meaning of the description that the manufacturer stated. No noise was blocked and I was able to sleep like a baby. I will strongly recommend to all my friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ZullyG,

      Thank you for choosing Sony!

      It's truly wonderful to know that you had such a positive experience with the WHULT900N headphones! We're delighted to hear they provided the comfort and noise cancellation you were looking for during your travels. Your recommendation to friends and family means a lot to us, and we hope they enjoy the same restful sleep that you did. Thank you for sharing your thoughts!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headfones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many sony devices and know that know makes good quality stuff , but this headphones are soo good , its audio is excellent and noise cancellation is so good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DhruvP,

      Great! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound & great noise cancellation, sound doesn’t leak too much, and the customization of the sound with the app makes these a great gym headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackie, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good on sound & ANC...BUT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, but I had to downgrade these simply because they are "hot" on the ears (and I don't mean sound quality). Seriously, I took them off, after a 2hr plane ride and the earmuffs were soaked with sweat. They definitely cancelled the background noise, and they definitely sounded good, but Sony should find a way to make them more comfortable so that they don't "soak" your head. I'll still recommend them however make sure you don't have a similar issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseR, We are sorry to hear about what happened with your Sony ULT WEAR headphones.

      We would like to know more about what happened and make sure that you get the best experience out of your headphones.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with amazing noise cancelling capabilities!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AmyB, thank you for your five-star rating! We are delighted to know that you are enjoying the exceptional noise-canceling features of the ULT WEAR, which includes dual noise sensor technology and the V1 processor. Don't forget to press the ULT button to enhance the bass and experience your favorite songs like never before! Thank you for choosing Sony! Best regards, -Jenn Sony_US

  • Rated 5 out of 5 stars

    Comfort & perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very smooth not hurt in your ears. Very nice sound. Good value of price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mynameisajitsah,

      We are very glad to hear that you are enjoying the smooth comfort and exceptional sound quality of your new headphones! We designed the ULT WEAR with high-quality earpads to ensure they remain comfortable for long listening sessions without causing fatigue. It is wonderful to know that you find them to be a great value, especially with their powerful bass performance and clear audio delivery.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality good, easy to use and the battery life is good so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremiahQ!
      Thanks for sharing your thoughts with us! It is fantastic to know that you are having a great time with your new WH-ULT900N.

      The WH-ULT900N features a dedicated ULT button that boosts your bass with two different power modes. It also includes Active Noise Canceling to block out distractions and supports Multipoint Connection, so you can switch between your phone and laptop instantly.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Eliminates all the outside surrounding noise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaO. We appreciate your 5 stars rating on our Sony WH-ULT900N/H headphones!. They are indeed equipped with advanced noise-canceling technology. Additionally, these headphones are designed to work best with low to medium pitch noises, such as background chatter or engine hum, making them ideal for various environments. We appreciate your business and thanks for choosing Sony. -Milton Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift. She loves the sound quality. She’s in several music classes at college.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AprilM, That's an awesome gift choice! Great to hear the Sony ULT WEAR headphones are a hit with their sound quality, especially for someone in music classes. She must be thrilled! Thanks for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the headphones are great, noise cancelling as expected, however I'd say that the sound quality could be better for the price. The multi-point connection, ironically, does not allow more the one device connected at the same time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LenerH,

      Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the noise canceling function. Your feedback about the sound quality and multipoint function is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

      With the ULT function, you can adjust the bass quality depending on your needs. Here are the functions of the ULT button:

      ULT1: This setting emphasizes the deep bass range over other sounds.
      ULT2: This setting emphasizes powerful sound more than ULT1.
      OFF: Turns off the ULT button setting.

      Additionally, you can use the equalizer function of the Sony app to fine-tune the sound quality to your needs. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293788.html

      When using the multipoint function, make sure to enable this function ("Connect to 2 devices simultaneously") on the Sony app. You may find this link helpful:

      https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300534.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, fits a pretty large head, flexible durable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobG,

      It is fantastic to know that the ULT WEAR headphones are providing the perfect fit and sound for you! We understand that finding a pair of headphones that accommodates different head sizes while remaining durable is essential, so we are thrilled that our focus on a flexible yet sturdy design has made such a positive difference in your experience.

      The ULT WEAR is built with a reinforced, adjustable headband that provides a secure fit without unnecessary pressure, making them ideal for long-term wear. This flexibility is matched by our ULT button, which lets you choose between two distinct levels of bass-heavy sound, allowing you to customize the audio quality to your exact preference.

      Thank you for choosing Sony and making us part of your audio journey.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Good headphones to this point.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Haven’t had these long enough to make a final judgement.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TommyFisher!
      Thanks for sharing your initial thoughts! We are excited to hear that your experience with the WH-ULT900N is off to a great start.
      We can’t wait for you to spend more time with them and see how they fit into your daily routine.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Work great. They do a good job cancelling out the noise as advertised.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CourtneyB, we're happy to know that you like your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony -ULT Wear Wireless head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound for a great price, Sony always comes through

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crpl,

      Thank you for your feedback! We are thrilled to hear that you are pleased with the sound quality and price of our Headphones.
      Our WH-ULT900N have a massive bass feature for an immersive sound experience and up to 30 hours of battery life.

      Enjoy your new Headphones!
      Thank you for choosing Sony.
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife lives these! Great sound, shuts you off to the world!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Canefan, Thanks for sharing your wife’s love for the ULT WEAR headphones. We’re so glad she’s enjoying them! It’s awesome to hear the sound quality and noise isolation are hitting the mark, giving her that perfect escape. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    New pair of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife. She has been wishing for a new pair of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DameTheGreat0,

      It is truly wonderful to know that these headphones were the perfect gift for your wife and that she is now enjoying her new pair!

      The ULT WEAR is designed specifically for those who love deep, resonating sound. By pressing the ULT button, she can switch between two distinct bass-emphasized modes that bring a powerful, club-like energy to her favorite tracks. To ensure she can listen in peace, we’ve included our Integrated Processor V1, the same technology found in our award-winning 1000X series, providing exceptional noise cancellation. Combined with the plush, pressure-relieving earpads, these headphones are built for hours of high-quality, comfortable listening.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Heads up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound took a while to figure out how to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the WH-ULT900N, MichaelT! We are pleased to hear that you are enjoying the good sound quality.

      We also appreciate your honest note about the learning curve with the controls. We are committed to making our products as intuitive as possible, and your feedback helps us identify areas where we can improve our user instructions and design.

      We hope that now that you've figured out the operation, you'll have an even better listening experience. Thanks again for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY ULT WEAR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so far! Well worth the money. I've tried the more expensive SONY WH-1000XM3, but wanted something more affordable and these are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaylaC, Awesome! We are so glad to hear that you are enjoying the sound quality of your new headphones! We appreciate your feedback and thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Feeling Fleeced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the same headphone in July 2025 and purchased them again in Dec 2025 and they costed me $50 dollars more. Just ridiculous! Tariffs / maybe?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacquelineC,

      We apologize for the frustration regarding the price difference. While we cannot comment on specific trade policies, retail prices often fluctuate due to seasonal promotions, ending sales cycles, or changes in the global economic environment and supply chain costs. We always strive to provide the best value for our technology, and we recommend keeping an eye on authorized retailers like Best Buy for future promotional offers.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers and audio works well in many enviorments.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimtim,

      We're thrilled to hear you're enjoying the audio quality on the ULT Noise Canceling Headphones, we understand how important it is to have a product that works well in different situations and environments so we do our best to achieve the consumer satisfaction. Hope you continue to enjoy it and thanks for choosing Sony!
      -Aldair Sony_US