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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the V21 High-Power Audio System's sound quality, Bluetooth connectivity, and ease of use. Many appreciate the powerful volume, the inclusion of a CD player, and the added features like karaoke and lights. Some found the system's size convenient, while others noted its lightweight design. However, a few customers expressed disappointment regarding the lack of a battery and some felt the price was a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 580 reviews
  • Rated 3 out of 5 stars

    Instructions are confusing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions should be reviewed. Mine does not turn off

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A complete home DJ party center.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony –V71 High-Power Audio System with Bluetooth - Black is a complete party system for the home. First, I installed the Sony Music Center and Fiestable apps on my android device. There are many musical functions that I used to create enjoyment for myself. The Sony - High-Power Audio System with Bluetooth - Black has a FM tuner, CD player, USB and Bluetooth connectivity, Audio Input, Microphone and Guitar jacks. I can use the speaker light, voice changer, mega bass, Mic echo and DJ mode to enhance my home musical experience. I can connect the Sony – V71 High-Power Audio System with Bluetooth - Black with multiple Bluetooth sources and with a party chain. The DJ Effects along with the Karaoke option provide the potential to have a great party. The Sony – V71 High-Power Audio System with Bluetooth - Black is the perfect home entertainment device to through a great party.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Large but sound not loud enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a two-story house and wanted to get a unit that could play music where I could hear it upstairs this is not that unit! Sound was not loud enough!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn’t great and it’s not wiresless and it’s way to big to carry around everywhere. Not worth the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have much bass and not as loud as I thought it would be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Versatile with good sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think of the Sony Home Audio system as the modern day boom box without battery power. This speaker system produces good sound quality while allowing any form of source your heart desires. First the source selection is great. It accepts inputs from CD, USB, Direct tuner, Bluetooth as well as a microphone and guitar input. It also provides lighting effects for social gatherings. In short it is just plain fun to play with. My grandkids love singing along to their favorite tunes and my son-in-law can play his guitar for a room full of people. Pros, good sound quality Great range of source selection Attractive footprint Lighting effects when wanted Cons, good sound but not great. I recommend this for a good multipurpose sound system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony -v21 high power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ítem but not Good sound not good quality next time get perfect

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was great first few times. It's having problems no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason it inconsistanly plays cds. They skip a lot

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought it was wireless its not, thought it was loud its not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad quality for a Sony branded device. sound quality was mediocre, as my wife described it the cellphone loud speaker is louder and better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sounds so loud in the store . But in a hall it was quite

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played for 20 minutes. The buttons struggled to change modes...really just a big let down

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate, We apologize for the negative experience that you had with your V21 All-in-One high-power Home Audio System. This is usually not the case for our audio systems nor the experience we want you to have.

      If the system still does not operate properly, reset the system to factory default settings.

      1 Unplug the AC power cord (mains lead), then plug it back in.
      2 Press power to turn on the system.
      3 Hold down GUITAR and MEGA BASS for about 3 seconds.

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommend at all. My small Bose speaker has a better and louder sound!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote and Antenna missing. Very upsetting. Poor job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sony forever

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what to think unboxing this but it is amazing. The first thing that suggest you do is hook it up to the TV and the next thing it suggest you do is paired with a Bluetooth device. There's recommendations for apps in the instructions there's also mic ports for karaoke. This thing is truly amazing and it even has CD playback capability. I guess all it's really missing as a vinyl player but with the auxiliary in you can fix that too. I think I'm going to go buy another one just for the sake of it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Awesome sound quality and features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony speaker is really a great product. It produces awesome quality sound and has a number of features that you'd typically need to purchase multiple products for (ie, a CD player and the guitar hookup). It is a pretty big setup, which does make it a bit cumbersome to move, but the output is worth it. The only reason for a 4 and not a 5 from me is the fact that it doesn't have a wireless option. Having even maybe a large rechargeable battery would have been awesome for things away from the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice hi volume sound over all nice item was a gift to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony speakers the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has the best quality speakers this was a great deal also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Party Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good product. It was a very good price. Nice!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks nice but doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant connect to Samsung phones, I tried on few phones, maybe its just the one I have but anyway, bad experience. Sound worst then from my 25$ speaker, well, its not the sony I remember. Going back to store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, mike!

      This is not the experience we want you to have. Please try following the step below to isolate the issue.

      https://www.sony.com/electronics/support/res/manuals/4736/81c840d6b8e3c09cbf28aaa8ae40784d/47366071M.pdf

      I hope this helps but if you still need assistance, do not hesitate to drop us an email at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US