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Customer reviews

Rating 4.7 out of 5 stars with 164 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 164 reviews
  • Pros mentioned:
    Portability, Video quality

    Rated 5 out of 5 stars

    Just amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually write reviews, but this camera truly surprised me. From the moment I started using it, I could see a huge difference in my videos. The quality looks cleaner, sharper, and more professional — and honestly, it gave me a confidence boost when creating content. What I love the most is how practical and lightweight it is. It’s small enough to carry everywhere, super easy to use, and yet incredibly powerful. I can just turn it on and start filming without fighting with complicated settings. It feels like one of those purchases that actually moves you forward. If you create content and want to step up your video quality without overcomplicating things, this camera is 100% worth it. Small body. Big results.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseL,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 2-18-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance, Portability, Video quality

    Rated 4 out of 5 stars

    I Love This Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! I went from a very old Rebel T6 and was nervous about learning and navigating a Sony. It's very simple to use and if there's anything I don't know, I can just look it easily. The quality is so incredible for video and pictures and every time I look at my footage, I get very excited about how great it looks. It's easy to grab and keep in your bag. Light weight and easy to hold! I definitely recommend this camera (:

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dylan, Sony's commitment to customer satisfaction is our top priority. The ZV-E10 II is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    A little pricy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to do both still and video work, with video my primary objective. It gives me what I need with 4k and 8k video. I have completed one project already. The touch screen is small so adding an external monitor is helpful. It is a little tedious getting time code and a few other settings made but over all I am able to do what I need. The biggest draw back is not being able to fully flip and open the touch screen. And this creates a few challenges when using various rigs where an external monitor is not helpful. Online some have reported over heating issues but I haven’t experienced that myself. As is common these days, the included documentation is sparse and you will be expected to go online. Sony’s app is poor at best, lacking most of the features available in the camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello tatmanblue, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. We appreciate you honest feedback as it will help us to continue improving future products. Thank you for choosing Sony. -Linda 07-19-25 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ZV-E10 II - Excellent Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is the same as the FX-30 which is a Netflix ready cinema camera. You get the same sharpness, color science, and sensitivity for a bargain price. Sure, there are compromises such as the crop in 4K120 but that can be worked out with distance or lens choice. Speaking of lenses, the ZV-E10 II uses the sony E-Mount so you have access to the entire suite of Sony lenses. In short, it's a great camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ernie, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/15/2026) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Love this camera as a content creator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this camera! I’m a content creator and this just step up my game! Great for photography and videographer. Goodbye iPhone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexisH, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera for both photography and videography. Thank you for choosing Sony. -Linda 12-02-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this Sony camera from Best Buy and I’m really impressed with the overall performance. The image quality is incredibly sharp and the colors look great straight out of the camera. One of the best features is the autofocus — it locks onto the subject quickly and tracks perfectly, even when moving. I mainly use it for video and content creation, and it performs amazingly well in different lighting conditions. The menu system took a little time to get used to, but once you learn it, the camera is very intuitive. Overall, this is a fantastic camera for anyone looking to step up their photography or video quality. Definitely worth the investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AdrianoAms7, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/15/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect for makeup artists and beauty content.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a makeup artist, I needed a camera that shows true colors and details — and this one delivers. The image quality is beautiful, and the autofocus keeps everything sharp, even during close-up shots. The flip screen makes filming tutorials so easy, and the lighting and tones look very natural on skin. I don’t need heavy editing, which saves a lot of time. It’s lightweight, easy to use, and perfect for creating beauty content and social media videos. I also love how the camera captures makeup details and skin tones in a very natural and professional way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VALENTINAN,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-27-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE CAMERA, NICE DISPLAY TO SETUP CAMERA, CONTROLS EASY TO USE, NICE LCD SCREEN WHEN SHOOTING, CAN SEE EVERYTHING.TAKE MULTIPLE SHOTS, HAS TIMER, CAN SHOOT AT NIGHT NEED TO ADJUST ISO. CLEAR PICTURES, MULTIPLE SHUTTER SPEEDS TO AVOID BLURRING IMAGES. THIS CAMERA IS ALSO GOOD FOR ADVANCED PHOTOGRAPHERS BECAUSE OF THE MANY OPTIONS TO SHOOT GREAT PHOTOS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AmanNarwal, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (11/9/2025) Sony Social Support Sony_US

  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    If you are just starting, this is for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing starter camera! Only draw back IMO is the stabilization. Would love to have a fan too, but this is a budget camera perfect for someone just getting into it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DakotaJ, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-10-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it because it was a good camera and experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BriannaV,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 2-27-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camera for vlogging and pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really amazing and good camera to do videos or pictures it all depends on the person if you know how to use it trust me it would make your life easier when making any type of content I do gym content and I did picked up a really good choice on getting this camera because my pictures and my videos come out really really nice. I recommend anyone who’s looking for a good vlogging camera to get this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MRP10, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-13-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and easy to use. Perfect for creating video content. I would definitely recommend the Sony ZV E10 ii to anyone but especially the less experienced. Very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Create,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-11-2025
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    She was the best until she broke

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great and easy to use for beginners which i am. I kept most of the settings standard and was able to get my camera footage looking smooth and clean. I gave the camera 3 stars because I didn't use it as often as I wanted to and my camera broke down on me 3 times. Once was when i was just setting it up a few days from when I got it before I started using it. It turned it off and went back 2 days and it didn't turn on. I had to go to geek squad to get it fixed. Each time they never said what happened just replaced the parts when it was sent away. Last time they said they couldn't fix it and had to give me a refund to buy a new one. Aside from those moments I loved the camera. I still would recommend this. Maybe I just had a defective one. They don't make parts for this camera anymore so just know if it breaks you might be on your own. That's what I was told.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShaynaW, Sony's commitment to customer satisfaction is our top priority. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (1/25/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    COMPLIMENTS EVERYWHERE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever real camera. I've done lots of research and deciding, and the ZVE10ii in white specifically is exactly what I've been searching for and purchased. I get many compliments on it's look, and the media it takes is top tier. Can't wait to pair lenses to it. IG: pod_racer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi podracer, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear the performance of this camera has met your expectations. Thank you for choosing Sony. -Linda 12-13-25 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A E-10 II

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Item! I was able to get a video out of it before I had to send it back to Sony for maintenance. 10/10 purchase, can’t wait to use it more!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AriW,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-26-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A steal for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera! Small , lite and packed with features. Stills are on par with my A7IV , no one can tell the difference. Vlogging is simple and easy with this machine video quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WillieB, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZVE10 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-16-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveee the camera just wish the lens was wider, good choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NidiyaD, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/22/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    First Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! This is my first camera and Im so glad I went with the Sony. Its user friendly and there are some great accessories for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanC, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-10-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    The cam for when you in a jam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has top of the line "Performance" capabilities for its price tag. The software is simple and easy for a beginner and even better if your experienced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuseanW, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-3-2025 
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is perfect in every way. I wish you had I best but that's all right I have a gimbal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Logikyle, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/19/2025) Sony Social Support Sony_US