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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.5 out of 5 stars with 831 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 831 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    nothing wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these but not because of any technical issue. They sounded great. They are bigger and bulkier than than the apple air pods. I can put the airpods case in my pocket. This is the only reason i returned it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great set of true wireless earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of earbuds. Does not fall out or even move for that matter. Battery life isn't long at around three hours of constant music, but it isn't bad, considering their size. Good music quality and overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok clear not as loud as I'd like. Mic sucks noone can ever hear me. Noise cancellation is not good either but got for a good deal so oh well..wouldn't pay more then 100 bucks for these. There are better out there

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    they are pretty nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the semi-wireless version and they kept coming out of my hear when i would turn my head. Switched them out for these and no more problems with them falling out. comfy for long periods of listening too!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    WF1000X/BM1 Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Ears Buds.Plenty of sizes made for a perfect fit.Sound quality is great. The sound adjustment feature makes the sound even better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried them for a little while but but didn’t like the noise canceling. They fit good and souned ok but I was concerned because they were not sweat and water resistant. Ended up exchanging them for Bose Soundsport

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these but took them back after two days. Sound quality is great but never got more then 10 mins of usage time. Nor does the noise cancelling work. So for me not worth it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Metoo,

      Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      You can check out the below link for more details:
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1&region_id=1&tab=download#/downloadTab


      Thanks,
      Zac sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Medium to good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is great but I experienced an intermittent disconnection more on the right side than on the left one. Noise cancellation works fine but still a minimum level of ambient sound is perceived.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is not as punchy with bass these earbuds are great! So much packed into this sleek design! Noice cancelation and ambient sound is great for when working and still are aware of your surroundings !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but not great..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m only half way impressed with the sound quality.. the sound canceling is nice but again seems to lack sound quality. They look good in the ears but have had them fall out a few times. Will keep trying them out...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these for my wife who needed to use for speaking on the phone. Phone calls had too much background noise for business usage. Amazing sound for music though. Would be great for occasional phone use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi. This earbuds are great but only thing I hate is active noise canceling that annoying when you want constant music playing. Sound is great. If they give option to turn off then it will be good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been Bose for yrs so when I was told about these ( Android) I was skeptical, but I really like them. They got well in my ear and they do cancel out the noise.

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Volume

    Rated 1 out of 5 stars

    Awful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for a life saver by using these completely wireless earbuds, unfortunately it fell short (at least for me). 1st off, the volume is questionable. On my Galaxy note 8, the volume seems fine but when I switch it to my oneplus 6, the volume seems low even in max volume achieved. 2nd, the annoying hissing sound when it's at a certain volume which is really annoying. 3rd, the right earbuds do sometimes cut off for brief second but enough to annoy me. Not worth it at all for me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashley123, we are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address and phone number. Thanks! ^Ron sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Go for the XM series instead

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these where like the prototypes before the XM series. It's worth it to try both and see what you prefer, but please do try both.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sound quality good battery life not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound quality but the charge on the earphones is not very long. I charge them daily but they only last a couple of hours. Per the specs they suppose to last longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound, microphone could improve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the stereo sound from these wireless headphones. They stay in the ear very well. Use big the microphone to talk over the phone is very poor and callers complain they can’t hear me.

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Volume

    Rated 2 out of 5 stars

    Wasn’t good for what I needed them for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product. It didn’t work the way I needed them to work. Was not loud enough and they would break up when I walked into another room

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a gift. They fit nice, easy to use. Found the noise cancellation feature to be a great plus not available on other similar buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not up to par

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for xmas gift to myself and at the cost sooo not worth it. The fit was nice but they only lasted a max 45 min

    No, I would not recommend this to a friend