Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.5 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 831 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, good noise canceling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the earbuds on a trip to Mexico. They worked very nicely to cancel the sound from the Jet’s engines

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would recommend to anyone who needs it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t believe the hype

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ugh, I’m not sure where to start. The buds do have a great sound quality....that’s the positive. The battery life on them has not lasted longer than 2 hours when fully charged! That does not work for my travel life. Additionally, the speaker function sucks. Returning them tomorrow!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Unexceptional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, but you can hear the Bluetooth hiss much louder than on other BT headphones. The Noise Canceling does nothing as far as I can tell, the ambient noise modes also don't help with hearing anything around you. the only good thing about them is that they stay in, and NFC pairing was a snap.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi InfiniteGoose, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your time. Regards, ^Ron sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds! The best option against apple. A different approach with better audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good for wirelss earbuds. Won't last thru one movie. Avoid these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my earbuds on a recent flight and the reception and noise cancelling feature were very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a great job just order the new version

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these headphones for about a year and a half to be honest they are great option if you don't like earpods I have used them for EVERYTHING I run with them use them at work (construction) and anything else battery last 4 hour full volume when they are new Cons: You cant listen to the right individually you have to have the left one out too and it hard to fine more ear rub piece when lose the ones they came with

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Layz!

      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good sound and battery time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with blue tooth ear buds. No problems with syncing to phone and sound is above average.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is okay. The ambient sound is horrible. I could barely hear when it was turned on and there was no volume control to increase volume of ambient sound. The volume for the music was maxed out and was not loud enough for me. I have some hearing loss and I felt that these did not provide enough volume for what I would need.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect option for what I needed.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started working out recently, primarily running. I really like listening to music but the wired earbuds I had were so annoying. They constantly fell out or got tangled. These truly wireless earbuds are a thing of beauty! I love them for the sound quality, noise cancelling, and battery life. Highly suggest them!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Rich Sound Immersion

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony knows sound design. This is once again evident in the quality of these Sony WF-1000X Wireless Noise-Cancelling Stereo Headphones. Unboxing and setting them up was quick, easy, and fun. They are packaged exceptionally well. Besides the default silicone rubber earbuds and form-fitting supporters that came on these headphones, there are several other sizes included from which to choose to suit your needs. Pairing the headphones was a breeze, as well. If you already have the Sony Headphones Connect app downloaded onto your Android or iOS phone, these headphones will automatically be added to the list of other Sony audio devices you already have paired. The only ‘Con’ I found was that although the noise-cancelling feature worked as intended, being able to actually carry on a conversation with a caller was only possible by having the volume level turned nearly all the way up to maximum. So, this was something I definitely considered lacking, in my opinion. However, the depth of bass, was wonderful. I really felt immersed in the music, hearing a full range of vibrant, clear sound. For me, the coolest technology was the Smart Listening with Adaptive Sound Control feature, which automatically detects your activity and then balances noise-cancelling levels, along with ambient sounds; or you can customize the controls to suit your preferences by using the Sony Headphones Connect App. As for the cost of these headphones, they seem a bit pricey. Though I do believe these Sony WF-1000X Wireless Noise-Cancelling Stereo Headphones are well-designed and high-quality, there are other comparative brand audio devices out there that are proven to perform as good or even better for around the same cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ehhhh...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive should've got the Bose no battery life great sound tho

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bunny, We are sorry to hear this issue with this headphones. If the headset is not used for a long time, the battery may be quickly depleted, however, after a few recharges, the battery life will
      improve. You can refer to page 15/86 from this link and check the information:
      https://docs.sony.com/release//Help_4724045113.pdf
      Regards, -Jay sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Looks good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good aound but i get disconnected wihle listining music or talking

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones just wish the active sound was a bit better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice and light weight decent sound. Has a charging case

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not Impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality wasn't great, volume was poor and definitely needs ear straps to hold the buds in high activity

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Triumph, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Doesn’t work right out of the box

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I put the headphones in the charging case out of the box they didn’t work correctly. The right headphone was blinking red which according to Sony’s website is abnormal charging. I couldn’t get it charged enough to even try the right one. From what I could tell of using just the left one they have pretty good sound quality :-).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume very low

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return headphones back. Volume really low. Had product for s few days only.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on these are very poor but the sound is great!

    No, I would not recommend this to a friend
Sponsored