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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.5 out of 5 stars with 831 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 831 reviews
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good volume and base. Fit is ok on the ears. Worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They where ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok just not a whole lot of base connectivity was pretty good as well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for such a small device and the ambient sound feture, very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sound great but I couldn't get them to stay in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best true wireless noise cancellation. Charge time is only a few hours.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice but short battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work very well but the battery will only last about 2 hours.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Short battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work very well but the battery will only last about 2 hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wait for tech to mature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound. Points of comparison are limited to Bose SoundSport and wired headphones such as QuietComfort. Sound from the Sony headphones is flat. Changing the equalization settings didn’t seem to make a difference. Also, noise cancellation didn’t seem to have any impact. Check package contents against list of included items. My guess is a set of the wings weren’t included in early shipments.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi heyman,

      Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab

      Regards,
      Zac sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonny ear buds blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ones yet. Good sound full base that drives..best sounding of em all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound on these are great for music everything else is absolutely terrible. The headphones couldn't keep a connection for more than 2 minutes. Either one or the other disconnected. Sometimes both. Also, the delay when watching video was atrocious.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Zulfaqar, Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab
      Regards, Jen sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. The sound is great. The background noise is non existent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Dropped Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to try these as I loved the idea of a noise canceling, truly wireless earbuds. Unfortunately these did not perform well at all in. Real world use. The noise cancelling was ok, but the biggest issue is that the audio would cut in and out. I returned them and bought the Bose Wireless Soundsport.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Solid pair of buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only other wireless buds I have ever used are the Bose QC30 with the neckband, so that is my point of reference. While I loved the Bose, I didn't want the collar, but I wanted noise cancellation. So far, these have been pretty good. Good, balanced sound. Bass is noticeable, though I wish it was a little more present. Everything is nice and clear. I haven't played with these enough to put the Adaptive Noise Canceling to the test, but in the Active setting, they do a great job of keeping things tuned out. There are a couple of items that can stand to improve. Volume doesn't get very high, for one, though I guess with the noise canceling on, it isn't that big of a deal. The second is that the case seems like the lid will probably break if I don't treat it like a Faberge Egg every time I go in to pull out the buds. Finally, if you love the StayHear tips that Bose offers, then unfortunately I have bad news for you: these don't hold a candle to those tips. They stay in well enough, but after trying all tip and fin combinations available, I just don't feel the rock-solid seating that I did with the QC30. Overall, though, the sound is good, they are comfortable enough, and the battery life is about where I expected it to be with so much tech jammed in here. If you feel like dropping a couple of hundred, then these should do you pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these because the sound is great and the noise cancel work wonderfully

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out how to keep both earpieces equally charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and any mode useful Ear adjustment easy and many type

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Only 4 hours of play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more play time for the price and it cuts on the audio.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointing battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will get less than two hours of listening time per battery charge. If you are going to use them for a short workout, they will be fine. Anything longer (long plane flight, bike ride, etc.) you will be disappointed. And the salesman said this was one of their best headphones . . .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love the sound quality of Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eye buds are very light weight. You don’t no they are even in your ears.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Very bad sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't hear out if them very well even after fully charged. Bad purchase

    No, I would not recommend this to a friend