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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.5 out of 5 stars with 831 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 831 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts very long on these headphones and the sound quality is amazing. If you choose to you can just use one by itself which is good because you can treat it as a bluetooth headset.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones for playing music or video.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for playing music or video, not for talking on the phone. The noise canceling is not good on this device either. I would not buy it if your primary use is to talk on the phone. That part is a disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Best Totally Wireless Headphones I have used.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for a while, primarily listening to Pop, Hip Hop and acoustic covers. In every genre the sound is perfect. They can get pretty loud without distortion and provide the right amount of Bass. Also the noise Cancelling works great. The fit is great, they are very light, snug, balanced and overall comfortable. The Bluetooth connected instantly and the signal is good for up to about 30 ft. The only cons I have found is that the Sony headphones app sucks, they can only connect to one device at a time and phone calls only broadcast to the left headphone. With all that being said, these are still by far the best totally wireless, noise canceling headphones I have used so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ultraportables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great for this type of headphone. Occasional skip when first connecting but that is to be expected with this tech. Love how portable and the charging case is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Actually Astounding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, battery life is okay, but the noise cancelling is definitely a highlight as I didn't expect how well it worked and it's ambient sound option works great too. Great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound great but flawed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the noise cancelation is good but they fall out all of the time and rhey drop audio randomly. It usually happens with the right one first then the left.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the versatility!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I love these wireless headphones for gym workouts where wires get in the way, and I use them every day I am at work for their great noise cancelling function!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are used to sleep better on trips to block low level of noise like motel rooms, and have worked well for me. I don't know how well they work in louder environments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for Christmas. The sound quality is excellent especially with treble (base is not quite as good but adequate). Easy to set up and download app on phone .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth wireless earbuds are very easy to connect. They work great and the fact that it's case charges the buds is another plus. Only issue is that I'm not sure if they are worth the price, but they are still a great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice noise cancelling ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these a few months ago and have been using them. They work great in blocking the outside noise. We are quite satisfied with them. They are easy to carry too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Supercool earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad I got them! These headphones (as they feel) are super cool. I use them almost every day and they are very comfortable on my ears! I would defenetly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy on the ears and can get uncomfortable if wearing it for a long time, but the sound quality is amazing - simply one of the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these earphones are perfected, the portability as well is really nifty so I definitely recommend these to anyone on the go, good for working out as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device for listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that this is a very good device if you want listen to music without having to listen to all the noises around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is only one draw back to these earbuds. There is a slight lag when watching videos. But it truly is amazing noise cancelling. I also love the sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    These were ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest earphones but they did the job for awhile. I used to expect better quality from Sony but they seem to have lost their flare in the last couple of decades.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A VERY WONDERFUL PRODUCT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are awesome and just love listening to them, I like how the app. contols the level of sound! Thank you Sony for making these ear buds great! Judi

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold charge very well and fit easily in the ears. i would recommend these to anyone looking to upgrade their ear buds or as the first pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to use at work. True wireless was the way I wanted to go. Noise cancelling works great and sound quality is superb.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Benbenben,

      We’re glad you like the product! Thank you for choosing Sony!

      Regards,
      Zac Sony_US