Customer Ratings & Reviews
- Model:
- WF1000X/BM1
- |
- SKU:
- 6115440
Customer reviews
Rating 3.5 out of 5 stars with 831 reviews
(831 customer reviews)Rating by feature
- Value3.2
Rating 3.2 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Get Airpods, they are cheaper and better
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was interested in trying out some wireless earbuds and I have to say, these were a disappointment. I purchased Airpods a year later and realized just how much I was missing out on. The Sony's barely last 2 hours, Airpods last at least 5. The max volume is so low compared to Airpods. I cant believe I paid $200 for these when Airpods run for $150. Dont make the same mistake I did.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Go with Bose instead!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great honestly - my wife does not like them and she got them for her / not the most comfortable and sounds okay at best. Go with Bose
I would recommend this to a friendRated 4 out of 5 stars
Hard to connect with phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is quite convince and fantastic with the box as the recharger. However when I was following the instruction to connect the Bluetooth on my phone, the cell phone can not find it!
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Work not work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work great when I first brought it but later it start having problem. It keep on disconnecting.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
No, I would not recommend this to a friend Rated 4 out of 5 stars
sound great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted these to be able to use with my iPhone to answer the phone but you ad to have both ear head set in to do that I i like only to use one when i using my phone
I would recommend this to a friendRated 2 out of 5 stars
Not great for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these after reading reviews online and searching for decent sound quality and durability in a totally wireless ear bud. Long story short I returned these within a week. They look nice and feel good in your ear. Set up was easy, but the sound quality and power was not there. They do keep out a bit of noise, but not canceling it out completely. My main issue was that the right ear bud sounded like it had a blown speaker or something. Every time high vocals hit the ear bud crackled and drove me crazy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Clem, we regret that the headphones failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input.
Best regards, _Bob
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Exceptional pair of headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Of all the wireless headphones I have tried, this pair far exceeds sound expectations while maintaining a sleek, fashionable look.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend Rated 2 out of 5 stars
Not Happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were purchased as a gift for my husband. They were great for the first few months of use (which wasn't that often) until he complained the right one was "in and out" working intermittently. After having them for 5 months, BOTH are now working intermittently. I am researching the warranty option for Sony (did not purchase geek squad and now regret it). I am severely disappointed with the cost of this vis a vie the quality. Completely overpriced. We will get Apple air pods.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound and clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color!! Not hard to connect to Bluetooth, battery life great!! Sound is clear and music is awesome!!
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend - Pros mentioned:Bass, Fit, Sound quality
Rated 5 out of 5 stars
Good Design, Good Bass
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are designed well and provide good sound quality. There are several things that go into creating a good pair of bluetooth headphones. These headphones rank well in all categories, as detailed below: Fit. The headphones are light and small enough to sit in your ear without discomfort and without falling out. When fitted, I cannot dislodge them by shaking my head. Also, there are 3 or 4 other size earbuds that are sure to fit any ear size. After wearing for an hour I did not have any discomfort. Sound. The sound quality on these headphones is much better than average. They have large sound drivers that create sound with good bass. While many headphones this size create tinny noise, these headphones do not. Furthermore, with the Sony mobile app, you can change the equalizer to have better bass or treble. I tried the deep bass setting and the bass was deeper but the overall volume dropped significantly so I went back to no equalizer setting. Design and Quality. Overall the design of these headphones are nice. The buds are small, the fit is good, and just the overall quality feels high. You can tell that these are not cheaply made and that a lot of thought has gone into building them. The fact that there is no wire connecting the two buds (like many wireless headphones) is also a nice design feature. Convenience, Ease of Use. These headphones are easy to use. The portable case works great for both storing and charging the headphones. The case also carries an extra charge so you can charge the headphones without being near a power source. The Bluetooth connections worked quickly and connected to several devices the first time. Noise Cancelation. I have never used noise cancelation headphones before, so I wasn't sure what to expect. I didn't have a chance to try them on a plane or other location with steady background noise, but I did turn the noise canceling on and off several times while on a long walk with background traffic noise. I couldn't tell the difference between when it was on and off.
I would recommend this to a friend - Cons mentioned:Connection
Rated 2 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is semi-decent, but cuts out all the time in one of the ears. For the most part. I wouldn't recommend.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were super easy to hook up and off great sound, noise cancelling capability, and control from the headset.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
the noise cancelling is neat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i definitely recommend these as a cool set of workout headphones, the noise cancelling really helps with the focus
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great noise cancelling in-ear noise
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling in-ear noise , nice display with touch bar. High quality.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend Rated 3 out of 5 stars
wireless earbuds
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They kept falling out my ear. I thought maybe the pair I got was defective so I returned them and went with another brand.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Not great, disconnect a lot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, was MISLED by Best Buy rep on battery life and then the earbuds are not actually the best. Wouldn’t recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Supermedic, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Prodict. Best price for the money. Sound quality is the best. I would recommend this item to any body to buy.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is my go to audio products has great sound and holds great Bluetooth charge I use these to mow the yard
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great ear phone for on the go.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for walks, runs and working out at the gym. Sound quality is great and it hold a charge very well.
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. I have had other brands but they don’t stay in my ears. Would recommend these to anyone.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend


















