Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.5 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 831 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Truly Wireless Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality from these truly wireless headphones!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Worked well...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well until the battery died after only 2 hours... I guess I should have read the packaging better. I just don't believe the technology is available for these at the price range people are willing to pay for these. Need something for a workout only, this will work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not enough bass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones aren’t bad, but they lack bass. They’re also a little hard to connect to a phone, I have an iPhone and they had problems connecting and staying connected. Overall, if you don’t mind the bass missing this could work but there are many other options for the price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reviewer28, Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!

      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab

      Regards,
      ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great quality. The noise cancelling works well. There are times I lose sound in the right ear, which I’m not sure the reason. Perhaps the auto feature that switches based on predictability of ambience. Otherwise, they’d be rated 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its Good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one I brought for my brother as gift. He was using wired earphone till that time. One he started using this he fall in love with wireless. He found this is easy to use and sound manageable equalizer from app. Nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried 4 'true wireless' headphone so far Bose: Tried my friends', too bulky. I said to myself I don't want to carry these during working out at the first sight. Jabra: I use apple watch to listen to music while running. But the signal keep dropping with Jabra elite. Retuned it (I wear apple watch on left hand, and the right headphone unit works as the 'major unit' for Jabra elite. I guess it's the reason) Apple earpods: Perfect choice for a IOS user. But it can't stay steady when work out, and the sound quality is not so impressive. Sony WF1000X: Perfect choice for working out. Much better sound than earpods and stay solid. It seems have lag when watch video, which does not me at all. I use airpod for video. LOL...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pretty decent for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music. Not too great for using to make a phone call while driving. The other person can barely hear me when I am using this while driving. People that I talk to on the phone said that they can hear me on if I’m not moving around.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wireless headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, great quality. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good, I can hear everything clearly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, great for all ages and genders !!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Get the cheaper ones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a bit lighter than the sportier cousin version and look a bit more low profile however: the sound is thin and boring. The bass boosted models with extra bass are totally worth the upgrade unless all you listen to is podcasts and phone calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Sony WF-1000X wireless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds. I would give them 5 stars however they do not work with my MacBook Pro and that is a downside as I think they should be able to work with any Bluetooth compatible device. The fit it great as well. I’ve tried many.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a first-gen product - as always, wait

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a first-gen product of a new tech. The rule still applies here. They're good earbuds, the sound is certainly better than other "super-wireless" earbuds... But they're not without issues. Cons - Can't use the left earbud without the right earbud connected to the phone - Calls are only on the right earbud - Short battery life - No volume control Pros - Good sound - Noise cancelling is decent - Fit extremely well, very comfortable (ran a 10-miler with these in) - No cord to get in the way - Solid connection between earbuds - Tactile controls (no stupid touch controls) Overall, if you want a pair of "ultra-wireless" earbuds, these are some of the best out there right now. However, I'd recommend waiting for the next-gen to come out and solve some of the issues all ultra-wireless buds deal with right now.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome but has some issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that stay in your ear when walking or running, battery life is okay. I don't like how you can't use them separately and how you have to have an app to make the volume go higher than the kind of low default setting.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome for the gym

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! Completely cuts out external sounds and fit in your ear perfect. The only downside is the battery life but the charger runs longer even unplugged so that’s good too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Noise cancelling is amazing. I've never been a fan of in the ear headphones but these are great and not uncomfortable. Only negative is that they are easy to lose haha

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones block a lot of the noise, great for mowing the lawn (ha ha, I did and couldn't hear it). Amazing sound. The battery does not last too long, but they charge fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ultra hi fidelity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little gems are perfect for any runner. they fit snug and their ambient noise cancellation is amazing. There is no sound loss from your music even at loud volumes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    No good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with these headphones for there price Sound very good but constantly disconnect/cuts out while listening I had better luck with $40 skullcandy headphones

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Im a tough critic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn't really fit me all that well so I just couldn't get into them. Having said that, the build quality felt nice and I liked the case they came in. Sound was really good too, but the fit just bugged me too much. Sorry Sony.

    I would recommend this to a friend