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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.5 out of 5 stars with 831 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 831 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plugs sound as good as my hearing is. Almost Great sound, comfortable, medium difficulties for beginners

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless Noise Cancelling ear buds. Come with multiple size earpieces for the perfect fit. Great sound.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound quality is okay on these, they don’t stay charged long, even if you don’t use them for a few days between charges. They do stay in the ears well.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ohioattorney1, We regret to hear that your device's performance failed to meet your needs. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. hard to use the function buttons. would not stay comfortably in the ear. i prefer the 'noise reduction' that fits further in the ear.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Short play time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 3 hours play time. Its suck cause if the leftside death the right no work. Salesman didnt hold me any info about that. Kind of big for wireless earphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Stay put very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds, sound quality is the best, they stay put with various movements and have great noise cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Charging case

    Rated 4 out of 5 stars

    Good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on these. They are not quite as comfortable as my previous in ear Bose (wired) but I do like the case and how they look in ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fits good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and right size for the ear, always wanted to have a reliable ear piece and this is the one

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Bose. Huge. Sound not worth the price. Sony work out ok still not worth the price. I like the size and fit and sound of this Sony

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Shorts out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable but right side keeps cutting out. There is an app to help this, but it hasn’t helped mine so far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear pieces fit very comfortably, sound is excellent and noise cancelling feature works very well!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Comfortable and Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my ears perfectly and are very comfortable to wear for long periods. Only draw back is its very short battery charge 2.5 to 3 hrs.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Pretty and useful but too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not where it should be for the price. Eventually it will be and when it is I will buy some. Returned these within a week.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Stopped working after 5 months of light use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially very happy with these headphones, sound quality was decent and they worked well. I bought them to block out my noisy co-workers and they did an excellent job. Stopped charging after about 5 months of use, and are completely inoperable now. Sony customer service has not been helpful. Do not waste your money on these.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sony WF1000X earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to adjust to them. Small ear lobes and my thoughts I really wanted them. Battery need charging often. Not so bad tho!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for working out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays in ear and good sound quality too. Also reminds of battery level when turning on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    These headphones are not for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not for running they are nice for walking. They will fall out if you run with them. However the noise cancellation works nice

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lonnie14619, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Truly wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds they are very comfortable and they have true sound cancellation. I’m obsessed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Rivals the best ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and comfortable to wear and extremely satisfied on how long the charge last.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. Two different times one of the ear pieces come out of my ear. The price is on the high side.

    I would recommend this to a friend