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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.5 out of 5 stars with 831 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 831 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Noise resistant earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my Sony earbuds. They fit and sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great truly wireless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These puppies really have good sound as well as noise cancelling capabilities. I purchased them for use while blowing leaves for a landscapping business I started. They definitly keep the bad noise out while letting me hear rich full sound on my music. Good battery life and durability. Very expensive tho.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Sony fan, but very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    huge Sony fan, purchased the WF 1000x to go with my Experia zxp. earbuds last no where near 3-hrs more like 2:30 to 2:45. sometimes very hard to sync with phone. I expect more from Sony and can't say how disappointed I am with how Sony products interface with one another - just unbelievable. Sony you have to do better or I will have to go to go to another brand.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrogeyesLa,

      Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab


      Regards,
      Zac sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just shy from being the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say that has not been said already. Sound is great not loud, connection is good at best, lag is there just like any other true wireless headphones. Would I purchased them again, sure as long as they are on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but video lags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds have great sound quality but the noise cancelling is not the best and video audio lags.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Clean, Clear sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. Great style. Quality product. Beautiful sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect.. Very comfy and sound is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable and no more outside noise but great sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid sound quality. A bit bulky comparing to apple earpods for the same price range.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Airpods win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry. Good but shockingly not as good as apple air pods. Was rooting for em to. I avail

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound canceling was great. Bluetooth came and went though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great value works great worked right out of the box

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound - 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a few others in this price range and so far the best sounding Bluetooth true wireless headphones I have heard. The technology has come a long way. When first turning them on very occasional drop out on one side but all true wireless products do this and its not very frequent and normally does not happen.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Does not Hold a charge for long, maybe get 20 mins of use out of them. -Poor connection, keeps getting disconnected. -Sometimes, only one headphone pairs, have to keep repairing to get both to work. Very disappointing, expected better from Sony.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds, noise cancelling is great for commutes, a bit bulky though.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but doesn’t hold charge long! I wish it lasted a few more hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice product for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and convenient. Long lasting battery and compact. Good sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these wireless ear buds about a month ago very pleased with them so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good just wasn’t my feel later traded for the Bose wireless earphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and they feel good in the ears. I wish I had a different color.

    I would recommend this to a friend