Customer Ratings & Reviews
- Model:
- WF1000X/NM1
- |
- SKU:
- 6115441
Customer reviews
Rating 3.5 out of 5 stars with 831 reviews
(831 customer reviews)Rating by feature
- Value3.2
Rating 3.2 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
I returned them the next day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased both these and the Bose to compare which one I wanted to keep.... needless to say I returned both the next day. My factory samsung s8 headset is phenomenal compared to them. I still have yet to find a factory headset to beat these. Even my beats studio and solo 2 headsets aren't as good as these
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Sound is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the battery life would be longer they usually only last 3 hrs max
I would recommend this to a friend - Pros mentioned:Fit
Rated 4 out of 5 stars
Great earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent size comfortable fit both earbuds could be used for calls.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend - Cons mentioned:Battery life, Connection
Rated 1 out of 5 stars
A complete waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are absolutely not worth the money. The Bluetooth connection constantly falters and it's extremely frustrating trying to use them. Battery life is subpar. On top of an outrageous price point, their dysfunction is insult to injury.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ohireime, Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.
To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab
-Erin
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Not a good Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was probably the worst Bluetooth I ever purchased. It was very noisy and static while driving. People couldn’t hear me talking. Also didn’t hold charge long only 3 hours. Was looking for an alternative Bluetooth earpiece for the Apple air pods because they weren’t in stock.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling headphones wear them all the time.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but felt bulky while working and moving a lot
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
No, I would not recommend this to a friend - Cons mentioned:Volume
Rated 3 out of 5 stars
Decent EarBuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These pair up on PC but seem to be not as loud as I had hoped for...
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connection
Rated 3 out of 5 stars
A lot to like, and not like
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have over the ear noise cancelling headphones and I have in ear headphones which are not noise cancelling. So I thought these Sony WF1000x would be the perfect combination of the best features of my other headphones. Noise cancelling without the bulk of over the ear headphones. Let's start with the good: I have never been into unboxing, but Sony has done a great job of packaging this product and it makes a great presentation when you open it. These headphones have the look and feel of a quality product. They are small and very light weight. Sony provides you with a total of seven pair of ear pieces, 4 rubber and 3 foam, in varying sizes to insure a secure and comfortable fit. And, when you find the right piece for your ear, they are very comfortable. They come with a storage case which also is the charger. Not only will this case recharge your headphones, but it has its own built in battery which can recharge the headphones 2 additional times. Each charge should last about 3 hours giving you a total of 9 hours before you have to plug the storage case back into an outlet. When you take the headphones out of the storage case they will automatically turn on and connect to your paired device. There is only 1 button on each earpiece. The button on the left will turn on noise cancellation, allow ambient sound, or turn the power off. If you hold it down for 7 seconds it will pair with a new device.The right button will tell you the battery level and will answer phone calls and texts. I found that the sound quality was excellent. Clarity was amazing, sound can go very loud, but if you are into bass these are not for you. So why only 3 stars? Well there are some major flaws. The noise cancelling is not very effective. In fact, there were many occasions where I could not tell noise cancellation was on, even though the headphones said it was. Now, I don't listen at high volume, so maybe the noise cancellation becomes more effective at louder volume. There is a significant delay when watching video on my phone, tablet or computer. The voice is at least a full second behind the video. It makes it unuseable for watching video. Strangely, if you have only the left earpiece on there is no delay, however as soon as you put the right earpiece on you get the delay. These headphones will only connect to 1 devie at a time and to make things worse it does not tell you which device it is connected to. So if you have your phone, tablet and laptop on, which I do, you have no idea which device the headphones just connected to. I had 1 other issue. When you turn the power off and then turn it back on, sometimes only the left headphone comes back on. I found that you have to press the button on the right headphone a couple of times and hold it down to get it to reconnect. I also found that putting the headphones back in the storage box and taking them back out will restore the right headphone. I hope that some or all of these issues can be corrected by a firmware update and are not a hardware issue. This is a premium product at a premium price so until some of these issues are resolved I cannot recommend this product.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
cool inventions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.totally cool! Get one they work great and well worth the purchase!
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the greatest I’ve had. Keep going back to them. The noise canceling is unbeatable. ESP with the different options for ambient. I am outdoors in the wind a lot and have tried many. Nothing beats the sound over the wind.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend - Cons mentioned:Volume
Rated 4 out of 5 stars
they are good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were just not for me I have an iPhone, not as loud
No, I would not recommend this to a friend - Cons mentioned:Connection
Rated 2 out of 5 stars
cuts out often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a constant connection. Was surprise for a bose product. Never had that many skips on any product and there have been many. Even followed bose instructions to down grade quality. Come on why would I want to down grade quality when that is why I bought it.....and still did not work.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Easy to use. Only bad thing they are big
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
This wireless ear phone is nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This earphone is very great and sound quality is superb.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Earpods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These didn’t last long. Maybe the tech will get better.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
They were a little heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The song quality was good. I thought they were a little heavy.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Volume not great - sound wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasts for about two hours of listening to a podcast.
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for the price! Definitely beats apple
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, but couldn’t keep in ear with activity
This review is from Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
I would recommend this to a friend













