Customer Ratings & Reviews
- Model:
- WF1000X/NM1
- SKU:
- 6115441
Rating by feature
- Value
Rating 3.2 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son. He absolutely loves them. He said the sound quality is great. He is usually not a big fan of ear buds but really likes these.
I would recommend this to a friend Okay but Apple better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality but not worth the price because of the bulkiness. Terrible microphone quality. Apple EarPods are cheaper, same quality, easier to charge, less bulky and amazing for talking in the phone.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work really well. The sound is spectacular and everything. Did in my ears perfectly
I would recommend this to a friend - Pros mentioned:Sound quality
Great sounding earbuds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sound great and do a solid job with noise cancellation. Great purchase and even better after catching a sale at Best Buy!
I would recommend this to a friend - Cons mentioned:Battery life
Great headphones for training
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones!!! I use them 7/7 days. They stay in my ears the WHOLE time I am working out. I only wish that the battery was longer.
I would recommend this to a friend - Pros mentioned:Comfort
Great for wearing while working out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these a few months ago. Primarily used for listening to music at the gym. The ear buds fit firmly in the ear and are comfortable to wear.
I would recommend this to a friend Great sound when working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is sub-par. The headphones suck when watching videos. syncing is horrible. i'm at least 1 full second before the video gets to that point. may as well get the plug in headphones
No, I would not recommend this to a friendDidn't fit well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only had these for about 15 minutes when I struggled to keep them in my ears. For the price I paid, there was no chance I was going to have ear buds that fall out. So I returned them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JCV11, we regret that the headphone had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. Regards, Erin
- Pros mentioned:Sound quality
Inconsistent performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great when they they both worked...It's shame because everything else was good. Maybe they were defective. Then the issue is quality control....
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi hshshwyetsgetwrqadswer425, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron
- Pros mentioned:Sound quality
Good product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product and sound quality was good just wish the ear fitting was more secure but i have goofy ears
I would recommend this to a friend - Cons mentioned:Connection
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right ear bud was hard to get connected. I wouldn’t waste your money on these. They have a known issue with the blue tooth connection.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went with these over the Bose version and the noise canceling makes these a must have! Battery life is okay but other than that these are perfect!
I would recommend this to a friend - Cons mentioned:Battery life
best buy review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not like these as well as my new wireless earbuds-they did not stay charged long enough
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sound great. Good noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use at work. Able to listen to music and still converse with coworkers. Works great at canceling out background noise.
I would recommend this to a friend - Pros mentioned:Charging case
Good set for my sister
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this set for my sister and she love them she was so thrill about charge them in the case works like power bank good deal and great choice
I would recommend this to a friend - Pros mentioned:Sound quality
Great sohnd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the sound ez to use and charge. I would recommend them to all my friends. I tried all of the competition and did not compare.
I would recommend this to a friend - Cons mentioned:Connection
Bad bluetooth connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is OK, not significantly better than the apple airpods. Bluetooth connectivity sucks. Audio drops /get out of sync very frequently.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Forward,
Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.
To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes! https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab
Regards,
Ralph
Very impressive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a good pair of wireless earbuds for the gym. What I found was a great pair. I am very pleased and impressed with them
I would recommend this to a friend- Cons mentioned:Volume
JUST A NAME BRAND
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DID NOT LIKE THEM. RETURNED IT. NO WAY TO CONTROL VOLUME FROM EAR BUDS, DOES NOT GET TO LOUD.HARD TO HEAR MUSIC AT THE GYM
No, I would not recommend this to a friend - Pros mentioned:Fit, Sound qualityCons mentioned:Battery life
Pretty nice with a couple of minor annoyances
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tested a lot of headphones but have never had the privilege of testing out some completely wire-free ear buds. I'm not disappointed with these at all. Aside from a couple of minor annoyances, they're really nice headphones. The sound is great. I really don't have a lot more to say than that. For completely wireless headphones, they sound really nice. The noise cancelation also works pretty well and the app lets you adjust the "type" of noise cancelation you want. You can go for the "I don't want to hear anything but my music" setting (which is default) or you can go for a more of a "I like my music, but I want to know if someone is talking to me" setting. I've used these in the gym a lot and they do a pretty good job of blocking out the loud music playing at the gym even when I'm just listening to a podcast that's almost all talking. That said, the one downside I found with the noise cancelation is that is makes the slight slippage that happens very noticeable. As I said, I use these in the gym a lot so it only makes sense that they move around a little bit. And I'm not saying anything bad about the fit. Both the small and large buds fit well (the large seem to fit me a little better, though) and I've never had one fall out of my ear. The issue is just that they do move around a little bit in your ear and, with the noise cancelation doing such a good job, when they move to allow the tiniest bit of air through, it's a lot more pronounced than other headsets that don't have noise cancelation. This is a minor annoyance. I have to occasionally readjust them in a quick second. Battery life is another minor annoyance. The buds are supposed to last 3 hours or (with the battery pack charging case) 9 hours. This is a far cry from their closest competition. It's a minor annoyance for me because I don't have an issue charging them every couple of days. You might not love that. An additional note on charging, my desktop computer that I'm usually able to charge my phone or portable battery packs while in standby mode, apparently can't charge the case for these things. My initial review was going to be pretty bad because I was having a lot of trouble with them keeping a charge. It wasn't until I searched through the little instruction pamphlet that I saw there was a charging indicator light on the case (you wouldn't notice it there unless you were looking for it) and that's when I discovered that my PC wasn't charging them. They charged when I plugged them into one of my portable battery packs, though. This was another one of the minor annoyances. I felt like the indicators on the headsets and case were pretty cryptic and took some time to just "figure out". After I got things charged, I'm much happier. And one last minor annoyance while talking about charging. The charging case for these is gigantic. Not a fan at all. I have to remove the buds from the case in my car on the way into the gym and just hold them in my hand or put them in early because there's no way I'm lugging around the huge carry case/charger with me. End of the day, I'd recommend these if you're find with the handful of minor annoyances they bring. They aren't deal breakers for me, but they might not sit as well with you. So just consider them when making a decision. Since most of my devices are Apple, I'd probably recommend the AirPods to myself but that's mainly just because I don't care as much about the noise cancelation.
I would recommend this to a friend