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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.5 out of 5 stars with 831 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 831 reviews
  • Rated 3 out of 5 stars

    Have not used very much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit very well.A few options for buds but haven't found the right fit yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    wireless headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great wireless headphone. I use it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and noise blocking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise blocking. Perfect for traveling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok pair. A bit large but the main problem was they were not compatible with an older iPad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Weak Volume Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 pairs for under our helmet while riding motorcycles. We were told these would work the best. Not ideal for under helmet use, and max volume is weak without outside noise of a motorcycle. Do not recommend. I have yet to find decent true wireless earbuds.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned item because it has to charge every 3 hours

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Was so excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After losing some wireless headphones, I went out on a limb and decided to try these. 7 months later and the headphones won’t charge. I’m very disappointed. For $200, they should be the same quality as other headphones in this price bracket...and they definitely aren’t.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmyP, We regret to hear that it failed to meet your expectations. Kindly refer to this link for troubleshooting steps to help isolate the issue:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000x/articles/00009257
      ~Ralph sony_US

  • Rated 4 out of 5 stars

    Ok for ear piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still here noise in the back round. I was looking as little noise as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound. Looks awesome. I love these ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ear buds to run with. Great sound and style

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is above average. The app is nice for changing EQ.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to synchronize. Great buy !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome true wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had one issue with them. I would recommend them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair Sound; Zero Noise Cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at BB told me these would cancel outside sound well enough to mow the lawn: NOT. I was able to discern no reduction of outside noise. The sound was o.k. but I did not think great. So mine were either defective or there is very little noise cancelling. I returned them and bought the over the ear version and they work well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds have great sound and they last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! The noise cancelling option is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and gave it for a gift and he likes it very much, no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and easy to setup. I use them when riding my Pelaton bike.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    NOT AS ADVERTISED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was not good at all. I ended up returning this because it was difficult to connect via bluebtooth and i tried to use it on an airplane and the silence mode didnt work. In addition the earbuda were fully charged yet didnt hold the charge for even 2 hours

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azam, Thank you for your feedback on your experience with your headphones. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. We will forward your feedback to the relevant department as we always looking to make Sony better. -Erin sony_US

  • Rated 3 out of 5 stars

    Ears

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lose WiFi quickly and noise level is off from ear to ear

    No, I would not recommend this to a friend