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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.5 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 831 reviews
  • Rated 4 out of 5 stars

    Is working well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone is working well. Charges nicely. Keeps the charge for quite awhile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t work bad not too bad to bad for sound, my Sony’s are better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bud keeps cutting out which makes it impossible to enjoy what ever you are listening to. Sound quality not what I would expect from a $200.00 purchase. First time I have been disappointed in a Sony product. Not impressed at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was fair. Those you are speaking with had a hard time hearing me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones sound really good but they are too bulky!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disconnected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried everything to get these earphones to connect to my iPhone. It kept on disconnecting and never really worked to the standards that Sony puts out there. I ended up returning them and going with Bose. That was a much wiser decision.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for workouts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud kept cutting out. The sound was not clear.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery lasts about 20-30 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy I talked to said these were some of the best on the market. They're terrible, cut out constantly, the microphone is the worst for talking on the phone and the battery 2 months into my purchase lasts about 20-30 minutes if that.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cooter22, We regret to hear that this unit failed to meet your expectations. If the headset is not used for a long time, the battery may be quickly depleted, however, after a few recharges, the battery life will improve. Kindly follow the required times for charging, 1.5 hours for the left and right unit, and 3 hours for the charging case. Refer to page 14/90 from this link for more details:
      https://docs.sony.com/release//Help_4724045114.pdf
      Regards, -Jay sony_US

  • Rated 4 out of 5 stars

    Sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and look great for less than apple ear buds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked these but decided to upgrade.worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if you only want it to work in one ear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money and I only had to recharge ever 4 days

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a really good unit weak!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Studio sound with no Bass so they stink clarity is not good!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, is comfortable in ears. Made a great gift .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to hear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thinking of returning them. Not really happy with them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good wireless earbuds, wish the battery life was longer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this. Not the wireless version I expected,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 3 because the case stopped charging after 2 days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are not what I thought they would be.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product, Better than apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very enjoyable and easy to use and enjoy, Good for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for price. Consistently have with right one working.

    I would recommend this to a friend