Customer Ratings & Reviews
- Model:
- WF1000X/NM1
- SKU:
- 6115441
Rating by feature
- Value
Rating 3.2 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.
This summary was generated by AI based on customer reviews.
Love the headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, knowledgeable about all products. He was able to answer all my questions. I got a great price for the headphones.
I would recommend this to a friendSony-WF 1000X
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get headphones to enable/connect. Had to return to the store. Not much else to say about product at this time.
No, I would not recommend this to a friendSony WF1000X!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic buy at Best Buy. I had other bluetooth headsets but this is right up there. Works great!!!
I would recommend this to a friendUsed little, defective within 90 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the premium price, it is disappointing that they would be defective so quick. My other son got the Apple version, and they are rock solid. The noise cancelling feature was what attracted my son to these, unfortunately the lack of charging renders them sound cancelling. I would consider another brand if I had the choice again.
No, I would not recommend this to a friendSound Quality not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these because I needed wireless bluetooth. For the price, these were not good for me and the sound was very muffled.
I would recommend this to a friendexpensive trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been through three of these, each time is the same story. They work amazing until they don't. Mine have died yet again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi alex,
We're very sorry to hear about this issue that you're having. We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name, your contact details and this feedback post in the email. Hope to hear from you. Regards, Sam
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son, and he loves them! They are easy to use, have great features, and come with a little charging case.
I would recommend this to a friendPoor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with sound and noise cancelling. Unable to take calls on the headset and would frequently drop important calls
No, I would not recommend this to a friendPoor connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I think my original review was good, they worked great. Then I started to go to the gym with them, and all of a sudden the connection would go in and out consistently. Too often the left ear bud would work the right wouldn't. Thinking maybe it's a power issue... I fully charged them, same issue. I mean I would be directly over my phone doing bench presses, and the connection was so horrid, I would rather not listen to music
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CrazyAsian,
Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.
To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab
Regards,
Zac
wireless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as wireless ear phones goes this one is not bad for the money. I would get the added warranty with it.
I would recommend this to a friendI love these
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for everything! In the office, mowing the yard whatever! The case protects them well also!
I would recommend this to a friendToo Expensive For What It's Worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.During calls multiple people said they couldn't hear me and that I sound muffled with too much static. The volume control was poor listening to music even with the settings all the way up. The only thing good about the product was that it looked appealing and that it synced automatically when taken out of case. For the price your only purchasing the name. I took them back for a refund.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JB89, we regret that the headphones had to be returned. Please be assured we take this very seriously and continuously strive to improve our products. We will pass this to a relevant team. Regards, -Erin
Sound Just Can't Compare to Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of sound left a lot to be desired, especially compared to the Bose. Was not happy with this purchase, so I returned them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BBmg958, we regret that the unit failed to meet your expectations. Please be assured we take this very seriously and continuously strive to improve our products. Thanks for your output. -Erin
- Cons mentioned:Battery life
No good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months quit taking a charge wouldn't waste my money on this
No, I would not recommend this to a friend Cancels out in helmets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for ear buds my hubby can wear while riding his motorcycle. These don't work in his helmet , so I returned them
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mcrane, we regret that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
- Pros mentioned:Comfort
Battery sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very comfortable but battery only lasted 2 hours returning them!!!!
No, I would not recommend this to a friend Amazing Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these they were beyond amazing. I returned only because the color was a bit to lady like for a guy. Great headset
I would recommend this to a friendI love these earbuds.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend these earbuds to a friend. They are so right and convenient for whatever you are using them for.
I would recommend this to a friendGreat idea, no wires.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best idea for listening to music there is. Don't have to worry about cords or wires. Hands free is the best.
I would recommend this to a friendGreat in ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like these. They held a charge longer than expected and the software control from the phone worked great.
I would recommend this to a friend