Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.5 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 831 reviews
  • Rated 2 out of 5 stars

    Sony Wirelesses Headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good but not enough. I returned them and got the Samsung ones. Those are the best!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync and excellent charging feature. I really wish it stayed more firmly in my ear. They work for what my

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Sucks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth $200 my $70 pair just as good?????????? Lose connection alot

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really surprised with these things, but not in a good way. These things honestly sound terrible

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Jondel97!

      We're sorry to hear about this. We would like to know more about your concern and help you out. Please email us at [email protected] with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:


      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Love my Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony earbuds is so nice ,they really cancel noise from out of the world and feel only my music jam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear phones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear phones are excellent listening devices. They have good range and easily connect to my iPhone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They are ok I want the other Android ones Samsung’

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung ones are much better I can hear the difference I wish I bought them now I can barely hear these

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has nice battery life. Quick charge. Great sound quality. Good noise cancelling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for in the office and gym.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this item. It’s great to use in the office, home or gym. It’s easy to work and charges quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad battery only last 2 hours. And broke

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad battery and only last 2 Hours and they broke first week I had tham

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones could use some work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not that great. These Sonys do not fit in my ears well and the music quality is subpar

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the right and the left is not working. Its expensive and I didn't like it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    could not get it to sync with iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not get the ear buds to sync with I phone. Even went to the store and they could not get them to scnc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy .. with Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you just what I was looking for...I am very happy with my purchase. Thank you Best Buy..

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not worth the money they dont work well volume isn't loud

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cecil, we regret that the unit failed to meet your expectation. Please be assured we take this very seriously and continuously strive to improve our products. We will pass this to the proper department for the betterment of our products. -Erin sony_US

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality’s We love everything about them. Highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work for a while then quit i gave it to my daughter and she couldn't make it work either

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    it works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed an external cd drive as computers now don't have one internally. this works great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to use it with my phone and I couldn’t hear anything. I didn’t like them at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our grandson and he has had several other sets but loves these.

    I would recommend this to a friend