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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.5 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 831 reviews
  • Rated 5 out of 5 stars

    Great earbuds from Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say anything negative about the product and Best Buy customer's service.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    look terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to big and don't last long nothing special with these

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very uncomfortable and for the price was not worth it. I returned them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crackled audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were recommended to me by the sales associate. I bought them and after trying them out returned them the next day. Poor audio quality. The sounds skipped and fluctuated from the right ear bud to the left, completely cutting out in the process. I bought another brand that works great. Sorry Sony, poor quality!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't like these. The sound wasn't very good and didn't fit my ears comfortably.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thor, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you -David sony_US

  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good price, I’d recommend buying This product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are good quality and simple to use. Nothing bad to say.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually returned these. Not as comfortable or noise cancelling as advertised.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried these out per the BB employee, and my Jaybird freedoms are better then these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kmjalapeno, We regret to hear that it didn't live up to your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a required area of review on this site. now it is filledin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 15 yr old son and he loves them. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helps me with workout and the battery last like forever

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought noise canceling headphones however this is not the case...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greaty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome equipment... recommend it for everyone looking for one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds work great and set up easy. I would recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS ITEM NO COMPLAINTS FITS RIGHT IN AND CHARGES QICKLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product never disappoints! Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quakity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality earbuds, decent battery life. Small and compact case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price I would recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are a great cheaper alternative to Apple ear buds

    I would recommend this to a friend