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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.5 out of 5 stars with 831 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers love the WF 1000X True Wireless In-Ear Noise Cancelling Headphones for their exceptional sound quality, comfortable fit, and secure design. However, some users have expressed concerns about the limited battery life, occasional connectivity issues, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 831 reviews
  • Rated 5 out of 5 stars

    no complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, would recommend. 5star purchase A+++++++

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do your research before purchasing these headphones. Right ear piece cuts in and out, but Sony blames household interference. This was a gift for my daughter and she doesn’t even use them. Sound quality is not good either. I have two previous models that work and sound great from Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alden, we regret to hear that your headphones failed to meet your expectations. We would like to know more about the issue and help you out. Kindly send us an email at [email protected]. Regards, Erin Sony_US

  • Rated 2 out of 5 stars

    Horrible dont sound so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is horrible could be so much better coming from sony ,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my cup of tea, took them back after a week I think.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are everything that you would expect from Sony

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not up to par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds don’t compare to my Apple AirPods. I give them 2 stars.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Triumph, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . Fits great and quality is great .. thanks!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't like it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the headphones, as it didn't fit in my ears.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Titanayorkie, We regret to hear that it didn't live up to your expectations and had to be returned. We value your feedback and we will surely take note of this for the betterment of our products. ~Ralph Sony_US

  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money the noise quality is horrible with bad reception

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worse purchase I’ve ever made since I brough them two years ago was ever so disappointing which is another reason why I’m buying much. One ear piece shorts out playing music while the other plays after awhile they shortage out in the other ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sony so much they are always the best to my ears

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good enough because one side of sound isn’t s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because one side of sound isn’t sharp enough so returned the product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product absolutely love it. would recommend it to my friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son, they work great , not too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so very happy with Sony it's the best name brand.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not real happy with this product! I would not recommend!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, definitely recommended this to people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with these ear buds they are not noticeable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return. uncomfortable, and sound quality wasn’t good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shoppersuzzzz, we regret that the headphone had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. Regards, ~Erin Sony_US

  • Rated 2 out of 5 stars

    Not this one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony but I can’t say that these served me well.

    No, I would not recommend this to a friend