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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.1 out of 5 stars with 3308 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,308 reviews
  • Rated 2 out of 5 stars

    15 months before the quit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lasted a whole 15 months before they stopped charging. That’s junk!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and form fitting provides clear good quality sound easily controlled from apple i phone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gbme, Thank you for sharing your thoughts and experience using your new Sony WF-1000XM3. We're happy to hear you like the comfort, fit, and amazing sound quality of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money, clear sound, easy to connect to, works like I wanted them to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hartman, That's awesome! We're glad that your investment is worth it. It's really great to hear it meets your expectations, and you like the easy Bluetooth pairing and superb sound quality. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling earphones ever! I use them daily and the battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soumya, Thank you so much for the 5-stars review & feedback! We are really delighted to hear you're satisfied with the noise canceling, long-lasting battery life and overall performance of your new WH-XB900N Headphones. We always strive to deliver the best sound quality with our Headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound great speakers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product sounds awesome I wish I had known about it years ago and would have been great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Gwettlin11!

      Good to know that you're happy with your purchase. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earbuds I have bought so far. Very comfortable and stay in the ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, we're glad you like the comfort of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t hear no one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product by far most the best head phones I ever bought Sony really know what they are doing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless In-ear Phones EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation and adaptivity exceeded my expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MFISHESQ, Wow! That's cool! We're extremely pleased to hear our WF-1000XM3 True Wireless Noise Canceling In-Ear Headphones meets your needs, and it exceeded your expectations! Good to know that you feel the WF-1000XM3 is the best sounding headphones that you've owned and you're enjoying sound quality and noise cancellation. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    noise canceling ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted the bose out of stock at the time but these are just as good. Comfortable to wesr

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin, We are happy that you like your new Sony wireless headphones are that they are comfortable to wear for you. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have many doughts about these ear buds... They perform almost as good as my Sony WH1000XM2's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Scooter1!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earbuds! Best ive ever owned. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ironhorse,

      You made the right choice! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for the recommendation and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony ear buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. I think they are as good as Airpods and they stay in your ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HonestReviewer, Great! Thanks for sharing your experience so far with your new WF-1000XM3 headphones. We're glad to hear you like the sound quality and fit of the wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Sound amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these headphones but they have had one hell of a time connecting to my iPad Pro. Connected to my s10 with no problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Ronnings851!

      We are sorry to hear what happen. You may find this link helpful on how to properly pair your headphones to your iOS device.

      https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289879.html?search=iphone

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:
       
      Sincerely,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them definitely held up great quality would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Akrontoolman, Choosing these headphones will definitely be worth it! We are happy to hear your purchase went well and you love the great quality and overall features of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Wireless In-Ear Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync with my Android phone. Excellent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpanishM2003, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. Excellent recommendation from store sales representative.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buttaa, Great! Thank you for sharing such an excellent shopping experience. We're truly pleased to hear you're happy and overall satisfied with the fit, exceptional noise canceling feature, and sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was, the best quality, very good item, I recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PsychoZoldier, Awesome! We're glad that you appreciate the quality of the industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for the recommendation! Jay Sony_US

  • Rated 4 out of 5 stars

    Good for everyday use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are good for listening to music or my audio books while working inside or out. Not sufficient for airplane travel as it let's too much noise through.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dreamer, Great! We're glad that these headphones are perfect for your lifestyle. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We sincerely regret your experience with our product. We have taken note of your issues. Customer feedback is important to us because it helps us improve our products for the future. Thank you for sharing your experience.

      • For the noise-canceling issue, we provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience.

      Thanks for choosing Sony!

      Regards,
      Jess Sony_US

  • Rated 4 out of 5 stars

    I like them more than the galaxy buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been better than the galaxy buds. Bit of a battery issue though. Also be sure to download the app and customize the settings. Good ear buds!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imdarrenya, Thank you for the 4-star review of your WF-1000XM3 headphones. We're glad you're enjoying the sound quality of the unit. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. We value your input and appreciate the feedback. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect works just as described. Great quality Would definitely recomend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hernan, That's fantastic! We're really happy to hear you love everything- especially the incredible sound quality and noise canceling feature of your WF-10000XM3 Truly Wireless Headphones. If you haven't yet, downloading the Sony | Headphones Connect App allows you to use Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for purchasing our WF-1000XM3 and for choosing Sony! -Jess Sony_US