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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 3308 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,308 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable headphones. Have withstood light use for a year now. Also sound good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MagicMan, We are glad that you like the quality of your new Sony WF-1000XM3 headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy set up good quality a little pricey but well worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sloth, Awesome! We're glad that you like the sound quality and ease of setup. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them very clear no noise. Also they are very light in your ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lisa, Thanks for sharing your experience so far with your new WF-1000XM3 headphones. We're glad to hear you like the fit in your ears, noise canceling feature, and sound quality. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best audio quality in ear buds. Sony always makes the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, That's very generous of you! Thank you for the kind words and review of your WF-1000XM3 Truly Wireless Noise Canceling Headphones. It's really amazing to hear you like the exceptional sound quality of these earbuds. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for the awesome feedback and for offering a wonderful rating on the product! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Roduct

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They have great noise canceling a Dan sound quality is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmeily, Awesome! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. The only complain is that it is a little bulky.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate, We're happy to hear you are enjoying your WF-1000XM3 and you like the overall sound quality and noise canceling feature. Your feedback is greatly appreciated. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, worth every penny. Great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Baebgirl, That's nice to hear! We're very happy that you love your WF-1000XM3 and you're enjoying the incredible sound quality and overall features of the product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found the best earbuds that fits my ears I love those earbuds And the sound is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, AlAltone!

      Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves my Life with my Wife!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas, Awesome! You definitely made the right choice. We're truly happy you're enjoying the amazing functions and incredible noise cancellation of these earbud headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for your purchase and for sharing your feedback! -Jess Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Absolutely terrible in ear fit, not adaptable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited about these ear buds and advancements Sony made from a tech side. Unfortunately if ear buds don't stay in your ear then you can't enjoy them. The more I researched this seems to be an issue w/ this model. Yes audio is great, noise cancelling works etc etc, but they do not stay in your ear at all!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      @Louis, We appreciate the honest review. For a better fit, we suggest that you try all the included earbuds with this headphones. You may refer to the link below for more details:

      https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html

      Thanks!

      -Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product! The sound is very quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ababa, Thank you so much for giving the product a perfect rating! We are very happy that you are enjoying its amazing features and excellent audio quality. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sounding earbuds... Highly recommended would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Voodootomato, That's awesome! We're thrilled to hear you like the features and overall sound quality of your WF-1000XM3 headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We're looking forward to your next purchase. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they have multiple pairing and volume control and better fittings and water resistant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Ahsteve! We're sorry if the multiple pairing, volume control, and water-resistant features are not supported. We will surely take note of your feedback and use it to improve our products and services. Concerning the fit of the unit, we provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following:
      1.Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
      2.Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)”
      3.Instructional Video https://youtu.be/HnXJ_f2nbb4


      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great headphones - really like them a lot - compare to the ipods

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, That's great! We're glad you love the sound quality of our product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic ear buds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the noise cancelling aspect is amazing!!! Love them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dreshell, We are glad to know that you like the sound quality of your Sony wireless headphones as well as its noise canceling feature. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Thank you for your purchase. -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man they are great the sound is good iI can hear real well you should pick some up if you can

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, jack! Thanks for sharing your excellent experience with your Sony WF-1000XM3! We are glad you love them. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is snug. Sound is excellent. High quality. All I would expect from Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it, i use every day and the cancel noice is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi john, we're glad you love the noise canceling feature of our product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My all time favorite ear buds! Clarity and sound is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Shelley,

      We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    so far the best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds i have ever used. Best feature is the NC and the Sony app works great!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Singhga!

      Thanks for the 5-star rating! Thank you for choosing Sony!

      Regards,
      David Sony_US