Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- |
- SKU:
- 10096506
Customer reviews
Rating 4.1 out of 5 stars with 3308 reviews
(3,308 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.2
Rating 4.2 out of 5 stars
- Connectivity4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable headphones. Have withstood light use for a year now. Also sound good.
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MagicMan, We are glad that you like the quality of your new Sony WF-1000XM3 headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound easy set up good quality a little pricey but well worth it
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sloth, Awesome! We're glad that you like the sound quality and ease of setup. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them very clear no noise. Also they are very light in your ear
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lisa, Thanks for sharing your experience so far with your new WF-1000XM3 headphones. We're glad to hear you like the fit in your ears, noise canceling feature, and sound quality. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing your awesome feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best audio quality in ear buds. Sony always makes the best
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, That's very generous of you! Thank you for the kind words and review of your WF-1000XM3 Truly Wireless Noise Canceling Headphones. It's really amazing to hear you like the exceptional sound quality of these earbuds. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for the awesome feedback and for offering a wonderful rating on the product! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Roduct
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! They have great noise canceling a Dan sound quality is great!
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jmeily, Awesome! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Cons mentioned:Fit
Rated 5 out of 5 stars
Great buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds. The only complain is that it is a little bulky.
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate, We're happy to hear you are enjoying your WF-1000XM3 and you like the overall sound quality and noise canceling feature. Your feedback is greatly appreciated. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earbuds, worth every penny. Great sound quality
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baebgirl, That's nice to hear! We're very happy that you love your WF-1000XM3 and you're enjoying the incredible sound quality and overall features of the product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally found the best earbuds that fits my ears I love those earbuds And the sound is great
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AlAltone!
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.
Regards,
David
Rated 4 out of 5 stars
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves my Life with my Wife!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thomas, Awesome! You definitely made the right choice. We're truly happy you're enjoying the amazing functions and incredible noise cancellation of these earbud headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for your purchase and for sharing your feedback! -Jess
- Pros mentioned:Sound qualityCons mentioned:Fit
Rated 1 out of 5 stars
Absolutely terrible in ear fit, not adaptable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited about these ear buds and advancements Sony made from a tech side. Unfortunately if ear buds don't stay in your ear then you can't enjoy them. The more I researched this seems to be an issue w/ this model. Yes audio is great, noise cancelling works etc etc, but they do not stay in your ear at all!
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .@Louis, We appreciate the honest review. For a better fit, we suggest that you try all the included earbuds with this headphones. You may refer to the link below for more details:
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
Thanks!
-Zac
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good product! The sound is very quality.
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ababa, Thank you so much for giving the product a perfect rating! We are very happy that you are enjoying its amazing features and excellent audio quality. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sounding earbuds... Highly recommended would buy again
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Voodootomato, That's awesome! We're thrilled to hear you like the features and overall sound quality of your WF-1000XM3 headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We're looking forward to your next purchase. Thank you for the recommendation and for choosing Sony! -Jess
- Cons mentioned:Water resistance
Rated 5 out of 5 stars
Needs improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they have multiple pairing and volume control and better fittings and water resistant.
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Ahsteve! We're sorry if the multiple pairing, volume control, and water-resistant features are not supported. We will surely take note of your feedback and use it to improve our products and services. Concerning the fit of the unit, we provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following:
1.Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
2.Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)”
3.Instructional Video https://youtu.be/HnXJ_f2nbb4
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are great headphones - really like them a lot - compare to the ipods
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, That's great! We're glad you love the sound quality of our product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Fantastic ear buds!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great and the noise cancelling aspect is amazing!!! Love them!
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dreshell, We are glad to know that you like the sound quality of your Sony wireless headphones as well as its noise canceling feature. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Thank you for your purchase. -Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
I love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man they are great the sound is good iI can hear real well you should pick some up if you can
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, jack! Thanks for sharing your excellent experience with your Sony WF-1000XM3! We are glad you love them. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love my buds!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit is snug. Sound is excellent. High quality. All I would expect from Sony.
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
nice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love it, i use every day and the cancel noice is good
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi john, we're glad you love the noise canceling feature of our product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My all time favorite ear buds! Clarity and sound is perfect.
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Shelley,
We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
so far the best earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best earbuds i have ever used. Best feature is the NC and the Sony app works great!!
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Singhga!
Thanks for the 5-star rating! Thank you for choosing Sony!
Regards,
David















