Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 10096506
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Fit
Love them!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a little awkward but Noise cancelling is amazing, They tune out any loud videos my kids are watching in the car.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent bluetooth device.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great bluetooth device for your smart phone but cannot be connected to any tablet. The noise-cancelling technology is great and has a separate software to enhance the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DaveM, We are happy that you like the noise canceling feature of your our industry-leading, noise-canceling Truly Wireless headphones. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. These headphones can be connected to devices that support the Bluetooth A2DP. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
sound great, bad material qualities, look old now
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great, noice cancelling great, but after 1 year of normal usage I can tell that this ones where not made for working hard... plastic look all worn and scratched, never abused of them, just put it in my pocket and take it out. Use it during my job and charging at night. Battery still lasts but after just 1 year, it start of losing power, which I expect to be longer than that for 200usd earbuds, maybe now are lot cheaper but I mean ... this should be top on their time
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MrBeast,
Thanks for sharing your thoughts and experience on using the WF-1000XM3. We're sorry to hear about what happened. We value your input regarding the durability of the product and appreciate the feedback. We recommend using the earbuds consistent with instructions in the accompanying product manual. Please refer to the product manuals regarding care and maintenance of your product.
• For maintenance tips on WF-1000XM3, please refer to this helpful link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/articles/00249895
• For available operating time of the unit, the usage hours may be different depending on the settings and conditions of use. To conserve battery life, check the following link below.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/articles/00229317
Despite your concerns, we're glad that you like the amazing audio quality and noise cancellation. Thanks for your feedback.
Regards,
Jess
- Pros mentioned:Comfort, Sound quality
Awesome sound!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancellation I highly recommend these. Very comfortable and don't fall out of my ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TiggaPlease, We are glad to hear about your experience with our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for trusting Sony! -Vincent
- Pros mentioned:Sound quality
Great Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel for my job and wanted noise-canceling earbuds. The size and portability without having the over the ear large canceling headphones was important. I absolutely love these earbuds, when I use them on the airplane and at the gates/airports, the background noise is gone! Way better than I expected. On the plane if I am sitting under the speaker, I can still hear the announcements, but is that a bad thing? If you are looking for a pair of noise cancelling earbuds, I recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jean, we are more than glad to hear that you appreciate the noise-canceling of our product. We are always looking to make SONY better. Thank you for your feedback. ~Earl
- Pros mentioned:ComfortCons mentioned:Volume
Nothing special. Not loud enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my music loud. I cannot turn it up loud enough. I need a couple more points and then I would be happy. Bluetooth range is OK. comfortable to wear.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Philip, we understand that you have an issue on sound level. You may follow this link to better fix your issue: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289912.html
If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, ~Earl
- Pros mentioned:Sound quality
SONY Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple earpieces make a fit easy. App allows customization to your ears. When used outside I can hear some wind noise and periodically a "thump" or two. Noise cancellation works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Great! Thank you for the awesome feedback! We're glad you're enjoying the sound quality and overall features of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sony, master of all trades
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones. They look good, they charge in a portable wirelews case, and the sound is excellent and helps mitigate my severe hearing loss. They can be used with google assistant. My only issue is how complicated it can be to put the headphones in pairing mode, but if you can get past that, these headphones are absolutely worth the money, theyre the kind of item you wont even consider returning
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AgentDoberman,
Thanks for sharing your 5-star review and experience with our WF-1000XM3. We're truly happy to hear you are enjoying its superb functions. Glad to know you like the amazing audio quality and that it helps you mitigate your severe hearing loss. Your feedback about the Bluetooth pairing connection is greatly appreciated. You may follow the procedures in “Connecting to a paired Android smartphone”, or “Connecting to a paired iPhone ” to connect to the headset.
https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000241089.html
https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000238937.html
You can also download the Sony Headphones Connect app on your Android smartphone/iPhone to connect the headset to a smartphone or iPhone. After connection, the app allows you to customize audio settings with your headphones. For more details, refer to the “Sony | Headphones Connect” app help guide.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289900.html
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for your purchase and for choosing Sony! -Jess
- Pros mentioned:Bass
Sounds good, nice full sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bass, 4 stars because they hurt my ear canals because I have small ones. They rub them raw after awhile. That’s not because of the product, just a problem I seem to have with most I’ve tried.
I would recommend this to a friend - Pros mentioned:Sound quality
Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is pretty good for small headphones. The ambient sound mode has a microphone in each ear bud and they work surprisingly well. When you turn that mode on, you can hear people taking to you as well as other sounds around you. Another cool feature is that when you remove one bud from your ear, it will pause your music and automatically resume when you place it back in. The only minor drawback is that there isn't volume control on the buds, but, I use my phone volume controls effortlessly
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Vlad! Thanks for commenting! We're happy to hear that our newest earbuds meet your expectations. Thank you so much for choosing Sony! - Romeo
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best noise cancelling true wireless in ear headphones on the market - non crazy pricey category . Super comfy too
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Gabey! Thanks for this cool feedback! We're happy to hear that you're enjoying our industry-leading, noise-canceling Truly Wireless headphones. Thank you so much for commending Sony! - Romeo
- Pros mentioned:Sound qualityCons mentioned:Connection
Sound good connection nope
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They had amazing sound and there ambiot sound was amazing but there connection problems was horrible and disconnected so often that I had to return them
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Want to love them so bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing!! I own the AirPods Pro, and Powerbeats Pro, and these by far have superior sound quality. The ANC is a notch above the AirPod Pro’s. However, I’m an Apple user.....iPhone 11 Pro Max and these have horrible connection issues. The music stutters, and the left ear bud would beep and pause for no reason. I wanted to love them so badly I exchanged them 4 times and to no avail I gave up. After some online research, I found these don’t like iOS very well! Back to the AirPods Pro as they are problem free!! Hope the next gen is compatible with Apple!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After pairing to my phone with no problem I was immersed in music with a great sound also I had one side keep falling off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuy245, we're glad you like the sound quality of our product. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following: 1.Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html2.Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)
~Earl
- Pros mentioned:Battery life, Sound quality
5/5 Stara
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these earbuds. A year strong and they’re still amazing in sound quality and battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zula, Thanks for sharing your feedback on your experience using the WF-1000XM3. We are glad to hear you are enjoying the incredible sound quality and excellent battery life of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for giving the product a perfect rating! -Jess
- Cons mentioned:Connection, Fit
Not comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were not comfortable for my ears. I realize everyone has different ears, but these were not for me. Part of the problem is they are very large, they did not feel stable or supported in my ears and I tried all the different size tips. I also had issues with the connection. There were a couple times opened the case and they didn't reconnect, in fact I had to forget the connection and redo it to get it to work. I returned these and went with another brand.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sony ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things put out great audio...the noise canceling is surprisingly good, though obviously not as good as the over ear versions, thats to be expected though. I would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamIAm, Thank you for sharing your thoughts and experience using your new Sony WF-1000XM3. We are glad to hear you are enjoying the noise cancellation and overall performance of the wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We appreciate the recommendation. Thank you for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Best in ear headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and durable, carries a long charge and sleek case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jhewitt, That's great! We're glad to hear that! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Jay
- Pros mentioned:Sound quality
Great earbuds that made for a great gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these as a gift for my father, and he loves them. They’re his go to headphones most of the time now—he has a nice pair of Sony over ear headphones, but they can get too hot if he’s doing yard work or mowing the lawn. He’s been really impressed with the sound, and the noise cancellation works great. He has no issue using these while mowing the lawn. The build quality on these is very nice too. He has yet to have any issues with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustSomeGuy, Awesome! Thanks for sharing your experience so far with your WF-1000XM3 headphones. We're glad to hear your father likes the excellent sound quality and noise cancelling feature. Good to know these true wireless in-ear headphones were a great gift for your father. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sony.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw these for awhile and thought they would have match up to the Bose I had but some how they drop short.The sound is good but the overhaul wearing is not as comfortable has the bose
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ska61, Thank you for sharing your detailed review of your WF-1000XM3! We're glad that you like the sound quality of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. We apologize if the unit did not meet your expectations. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience. Feel free to test them again once done with our suggestions. Thanks for sharing this feedback and for choosing Sony! -Jess