Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 10096506
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Fit
Rayvel
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but the fitting to my ears not good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rayvel, Thank you for the feedback on your experience with your WF-1000XM3. We regret to hear that you are having issues with your wireless headphones. The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience. Good to know you like the sound quality. Thanks for choosing Sony. -Jess
- Pros mentioned:Sound quality
8 out of ten in ear phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound really good. Noise cancelling is good but not as good as over ear headphones. Enjoy the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Mark!
We're thrilled to know that you liked the headphones. Thank you for sharing this feedback! -Sam
- Pros mentioned:Sound quality
Great features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first they were hard to figure out since you can adjust how much bass and treble you want but after awhile I figured out the perfect settings for me. The noise cancellation is amazing, my ventilation system is so loud and these make my environment sound like an empty room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sound, Great! Thank you so much for the 5-stars review and for sharing your awesome experience with our our industry-leading, noise-canceling Truly Wireless headphones. We are glad that you like the nice sound quality and noise cancellation of your new WF-1000XM3. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Noise Cancelling At It's Best
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect noise cancelling earphones for workouts and work-at-home. When the pandemic started and work-at-home became the new norm, these ear phones were life saviors. The blocking of outside noise and ability to chat on calls or listen to music, is a big necessity nowadays.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Darla, That's awesome! We are thrilled to hear about your excellent experience with your new WF-1000XM3 headphones. It is nice that you are enjoying the noise canceling feature and overall sound quality. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for choosing Sony! -Jess
- Cons mentioned:Connection, Fit
Sounds great but….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great but… They are extremely large… Connecting them is nearly impossible without the app… The whole connection process is a pain… And the case is too big to keep in your pocket. I had to return them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LsuLee, We regret to hear you had issues with our WF-1000XM3 wireless in-ear headphones and they had to be returned. This is definitely not the customer experience we want you to have. These headphones can be connected to a device without the use of the Headphones Connect app:
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289874.html
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289879.html
They also have an updated firmware that will improve their overall performance: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/downloads.
Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
Regards,
Vincent
- Pros mentioned:Sound quality
Big sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Only issue I have is sometimes the calls sound like your under water.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cburg,
Thank you for sharing your thoughts and experience using your new Sony WF-1000XM3. We are glad you like the sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. We appreciate your feedback regarding the call quality of this WF-1000XM3.
We've released a firmware update to improve phone call quality for your WF-1000XM3 headphones. Please make sure that your headphones are running on the latest firmware version. The software includes key features, applications, bug fixes, and feature improvements. For instructions, please check the link here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/downloads
Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Very good mac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good, noice cancellation works wonders and the sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDul, Thank you for this amazing review! We're glad to hear you're enjoying the sound quality and noise cancellation of your WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are genuinely fantastic. The sound quality is absolutely the best I've ever heard from Bluetooth earbuds or headphones of any kind. Setup was easy, and sound quality is great. The noise-cancelling feature is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ozzyrocks, Wow! That's cool! We are thrilled to hear you feel the WF-1000XM3 is the best sounding wireless in-ear headphones that you've owned and you're enjoying superb audio quality, excellent noise cancellation, and overall features. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried them all Bose, jabra, senheiser, and these are the best hands down it’s a very easy fit that took me a while to realize I don’t have to jam in my ear just lightly put it in and twist. The sound quality is better than all I’ve tried and the noise canceling is amazing for a pair of wireless earbuds.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these, they sound great, battery life isn't bad, and the selective levels of noise cancelling is very convenient. The only caveat might be there it is easy to accidentally bump the earbuds when brushing back hair or hitting your ear, the touch sensitive surface is...well..pretty sensitive.
I would recommend this to a friend - Pros mentioned:Sound quality
Up to you!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely prefer the over the ears then just earbuds if anything get the beats
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrDuendi, thank you for your 4-star rating. You'll definitely like these earbuds too. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Almost Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and great noise cancelling. Battery doesn't last long with ANC on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ironman, Thank you for the positive review! Good to know you like the excellent sound and great noise cancelation of these headphones. We appreciate your feedback about the ANC. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise cancelling in headphones are amazing. I'm a combat veteran and used them for 4th of July for the fireworks that were not part of an actual show and they worked amazing. I could not hear anything. My family had to shake me to get my attention so they could even talk to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! We are glad that you like the noise canceling feature of your Sony wireless headphones, Hawk83. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Great quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones sound amazing they just hurt my ear canal after long extensive use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fabian, That's great! Good to know you like the excellent sound quality of your headphones. We appreciate your feedback about the fit. We recommend changing the earbuds to another size to comfortably and snugly fit your left and right ears. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than IQbuds, wished it had gps on it..and a carrying case with a hook so we can travel with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Qualityvsquality! Thanks for the review! We will surely take note of your feedback and use it to improve our products and services. Thank you for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you get a good fit in your ears the noise canceling is very good. Battery percentage from the App is not very reliable, 30% in the case may fail to recharge buds. If you use these in a windy area the wind noise is very annoying even in noise canceling mode!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackS,
Thank you for sharing your thoughts and experience using your new Sony WF-1000XM3. We're glad to hear you're enjoying the sound quality and noise canceling feature of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. If you feel annoyed or uncomfortable with White noise or Wind noise, please change [NC/Ambient] mode to [OFF].
• For available operating time of the unit, the usage hours may be different depending on the settings and conditions of use (ref: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289868.html).
Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the sound quality with the noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Topnotch,
Great! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear, crisp sound. I would definitely recommend purchase of these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Great! You definitely made the right choice! We are glad to hear you are enjoying the excellent sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We appreciate the recommendation. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The my fit well once you pick the right tips. The noise cancellation worked really well for any outside noise. The audio transparency also works great for hearing things around you when you need to be aware and still want to listen to music. The charging case charges fast and isn’t too big.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, we're glad you like our product. For the noise canceling function to be fully effective, select the earbuds that fit your ears the best, and wear the headset correctly. SONY provides different sizes of earbuds to obtain the best fit and prevent the headsets from falling out. The earbud will be easier to slide deep into your ear if you pull up on the top of the ear lightly while twisting the headset. ~Earl
- Pros mentioned:Sound quality
Points
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Musicatwork, That's fantastic! We're really glad you are happy with the superb features, great sound quality, and noise cancellation of your WF-1000XM3 headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for your purchase and for choosing Sony! -Jess