Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.1 out of 5 stars with 3308 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,308 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Regular User

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. Sound and touch active is good but it’s big and doesn’t fit right. Only comes with 3 attachments. Doesn’t stay in your ear unless you are a faint.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loco, we regret that the headphones did not meet your expectations. We appreciate all of your feedback as it helps improve the product. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following:

      Help Guide: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
      Animated Tutorial on the Sony Headphones Connect app: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial
      I hope this helps but if you still need assistance, do not hesitate to drop us an email at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dang they expensive But!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They things freakin rock. Can’t say enough about the sound quality. The noise canceling makes an obvious difference in outside sound although some sounds still get through.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I’d recommend to anyone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these pods. No problems with them slipping out when I’m active and when I’m on my riding mower in noise canceling mode with music on I don’t hear the mower running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great features and sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I wanted. A good sounding earphone with good functionality. It took a while to find the right fit with the ear tips but once I found it everything was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift fir my husband. He’s very happy. The noise cancelling function was a top priority, and these work perfectly. They look really good as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DisneG, We are glad to hear that your husband is very happy with his new wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever he goes. You chose the best headphones for him. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ear buds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the heavy side. but the sound is amazing. Noise Cancelling is a great. Comes with different size ear adaptors to fit your ear right.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KAPTAIN, Thanks for sharing your experience so far with your WF-1000XM3 headphones. We're delighted to hear you like the excellent sound quality and noise cancelling feature of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ear buds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the heavy side. but the sound is amazing. Noise Cancelling is a great. Comes with different size ear adaptors to fit your ear right.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KAPTAIN, Thanks for sharing your experience so far with your WF-1000XM3 headphones. We're delighted to hear you like the excellent sound quality and noise cancelling feature of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these earbuds!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! They have excellent sound quality with a rich bass. They paired with my iPhone easily and with the multiple sized inserts they easily adjust to fit your ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Washboy4u! Thanks for commenting! We're happy to hear that you love our newest earbuds. Thank you so much for trusting Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for work. With them having noise cancelling it’s easier to focus. Settings are adjustable so they are easy to personalize. Fast charging. Very happy with them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lucy, That's cool! We're really glad to hear you're having an enjoyable experience with our newest headphones. Thanks for commending Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool opening

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    360 audio is a cool thing. The sound on these are great but tbe xm4 experience is well well worth the premium price. Packaging was fun to open.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NerdyNick,

      Very nice! We are glad you are happy with your purchase. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones are outstanding they are well made and the sound quality alongside the added features are on point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. Before I purchased these, I read reviews that suggested that they are comparable to the more expensive Bose, but fit better. After using them for the past couple of weeks I have to agree.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amery, We are glad that you love your Sony wireless noise canceling in-ear headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid twice after I lost my first pair. I paid less for the second pair, it wasn’t the price. I just had to have them right way. To me. They are that good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tanker, We are glad to hear that you like your new wireless headphones. Sorry about what happened to your previous pair. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling that works

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! I got these for my husband. He works in an extremely loud environment, and the sound quality while using them while on the phone is clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WickedFury, Thank you for this amazing review! We're glad to hear your husband enjoys the noise canceling and overall sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So good!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I neve wanted earbuds, I have small ears so things in them normally hurt. These are comfortable and sounds amazing, best purchase in a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ladybloodraven, Awesome! You definitely made the right choice! We're glad that your investment is worth it and you're satisfied with the comfortability and incredible sound quality of our industry-leading, noise-canceling Truly Wireless headphones, WF-1000XM3! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for giving the product a perfect rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EXCELLANT SOUND QUALITY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. They connect via Bluetooth seamlessly. The noise reduction is good and it's noticeable but don't think it is anywhere near as good as a headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, BOBz! Thanks for the feedback! We're happy to hear that our product meets your expectations. Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They’re great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned multiple pairs of true wireless Bluetooth headphones, but these have been the most impressive by far. The noise canceling works well, and the sound excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Johnny,

      That's awesome! We're glad to hear that you find our newest earbuds most impressive among all of your headphones. Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top tier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after using beats headphones for a while. Much better sound, design, ear fit, and noise canceling. You only set these up once and then everyday use is automatic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Happyguy! Great! We’re glad you like the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones, with the different adapters provided, I could select the one that perfectly fit my ears. Sound is amazing. Noise cancellation is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, able to setup your own eq which is a bonus. Only flaw is that earphone sometimes falls out too easily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hometheaterfantic,

      Thanks for giving the product a perfect rating! We're truly happy to hear you are enjoying its incredible audio quality, and good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app. For fit concern, we provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. For detailed instructions on how to wear the wireless headset, please check out the link below.
      https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html

      We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for choosing Sony! -Jess Sony_US