Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 10096506
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Excellent Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony does it again. Superior quality in a tiny package. I like them better than Bose. Good price too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joeyz61, Great! We're truly happy to hear you are enjoying everything about your new WF-1000XM3 headphones. Glad to know these delivers excellent quality and incredible audio quality. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Would recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for an international trip active noise cancellation works flawlessly and the app stays on top of any firmware updates.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TRell, Thanks for leaving us such a great review on the WF-1000XM3! We are really delighted to hear you are satisfied with the incredible sound quality and noise canceling feature of your new industry-leading, noise-canceling Truly Wireless headphones, WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We appreciate the recommendation. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sound is good, but....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, but battery life is mediocre at best for me. I need at lest 6 hours and it seems the power lasts 2 1_2- maybe 3 hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Okeydokey,
While we're happy that you like the incredible sound quality, we regret to know you've been running into some issues with the headphones battery life is short or the battery power does not last long. For available operating time of the unit, the usage hours may be different depending on the settings and conditions of use. Also, when the Equalizer function is used, the playback time will be shorter by about 45% at most. Check the Available operating time in your model's Help Guide for operating times of the headphones on a fully-charged battery.
Ref: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289868.html
If you enable the following functions, the operating time will be shorter.
• Equalizer
• DSEE Extreme, DSEE HX, DSEE
• Note: If you activate the Equalizer and DSEE Extreme (or DSEE HX, DSEE) at the same time, the operating time will be shorter than if you enable only one of the functions.
• Speak-to-Chat
• Priority on sound mode while using Bluetooth
• Voice assistant
• Automatic wind noise reduction
For more details, you may find this link helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/articles/00271301
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and thanks for sharing your feedback!
Regards,
Jess
- Pros mentioned:Sound quality
Excellent in ear headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony in ear headphones are the best sounding headphones that I have experienced. I have tried many headphones and these blow the others away.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used many headphones in the past and being a Mixing engineer I know what good sounds sound like and these bring out the beast in every SONG
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Turt, We are happy that you like your new wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the beats, this is a pretty good rival to the beats. The sound quality is great and so is the noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carl,
You made the right choice with the Sony WF1000XM3! We're glad that you like the sound quality and noise canceling function. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this headphones. Great product. It's been a couple of of years and she has been using them without any complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lightweightvaccum, Thank you for taking the time to review the WF-1000XM3. We are glad to hear your daughter is enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Cons mentioned:Fit
Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does anyone at Sony wear headphones? I've always been a fan of the supperior and sound quality from Sony compared to other manufacturers when its come to my over the headphones, But these are absolutely awful. The earpieces don't fit correctly and fall out of my ears constantly and the weight of the headphones is very apparent when wearing them. The ANC is meh. Go with another brand is all I can say or if you have the extra 100 try the XM4's instead.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi kolliochio, we regret to hear that the headphones fall out constantly and the noise canceling function did not meet your expectation. Sony commitment to customer satisfaction is our top priority.
For the noise canceling function to be fully effective, select the earbuds that fit your ears the best, and wear the headset correctly.
Different sizes of earbud tips are supplied so that you can achieve the maximum effects of the earbuds. Ear canals vary in size from person to person, and can also vary in size from the left to the right sides. To keep the headphones from falling out, please select the right size earbud tips. We also recommend wearing the earbuds properly.
Notes: The earbud will be easier to slide deep into your ear if you pull up on the top of the ear lightly while twisting the headset.
Reference: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/articles/00229318
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Sound quality
Hi-Fi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation buds so far. Compatible with all types of mobiles. Only issue is not that portable compared to apple airpods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raam, Awesome! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We value your input and appreciate the feedback. Rest assured that this will help us improve our products. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sony is the top of the food chain for sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so amazing the sound can't compare to any other brand. Really happy I got these on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mets31,
You definitely made the right choice! We greatly appreciate how much you are enjoying the great sound with your new headphones. We always strive to deliver the best quality with our products. We designed the WF1000XM3 headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase! - Kris
- Pros mentioned:Battery life
great sounds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this ear phones use it for work last for 2hrs and then charge it on its case. but the case last for 2 days so u don’t have to charge it everyday
I would recommend this to a friend - Pros mentioned:Battery life
Great Aound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise reduction is great. They hold charge far longer than most ear phones. Very stylish. I highly recommend these top of the line Sony in-ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Winevalt!
We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.
~Earl
- Cons mentioned:Water resistance
Honestly - I prefer the Jabras to this..
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.charger case too big, not water resistant.... actually my Jabra 75T Elite went thru the wash.... and survived... while my old tiny ipod died. :-( But returned for the Jabras.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony finally figured it out. These earbud noise cancellation headphones are incredible. I’m an Apple guy all the way , however, Airpids not in the same league.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Alan! Awesome! We are glad that you are satisfied with the product. Thank you for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Better than the AirPods Pro!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried this out over the AirPods Pro and I’m going to say this now return your AirPods because these definitely will take over your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi blav0925, Yes indeed! We are happy that you tried our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Best in ear wireless headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are worth every penny in your bank account. They are super luxurious and comfortable. I love the sounds quality and the noise cancelling features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Janny,
We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
~Ralph
- Pros mentioned:Battery life
Nice Finish, Decent Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery life (2 to 2.5 hours), then get another 90 minutes from a 10-minute charge. Decent sound, plenty of rubber tips to choose from.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heartless, We are happy that you like your new pair of headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Wonderful sound! Excellent noise cancellation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Good alternative to over the ear over the head headphones. The only disadvantage is the work out of your ears when ur snacking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pops, We are glad that you like your wireless headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. We value your input and appreciate your feedback. Thank you for choosing Sony! -Vincent
- Cons mentioned:Fit
Headohones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones..but i returned them because they dodnt fit..but i have small ears..normal ears should fit fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goosegame,
Thank you for purchasing the WF-1000XM3 True Wireless Noise Canceling Headphones. While we're glad you like most of the features, we regret to hear that the unit had to be returned. We value your input regarding the fit and appreciate the feedback.
For fit concern, the WF-1000XM3 features an Ergonomic Tri-hold structure design for a snugly and comfortably fitting. A high-friction rubber surface keeps the noise canceling earbuds snug and secure in your ear so they won’t slip out unexpectedly. This does also come with an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, when wearing them, we recommend to gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold.
We hope you will consider Sony again in a future purchase.
Thanks again for sharing your feedback.
-Jess
Great AirPod Pro alternative
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from someone who just picked up another pair of these despite the AirPod Pros being on sale and less than the cost of these, I can tell you that these headphones are an amazing alternative for AirPod Pros. The App support for these headphones is amazing with being able to create your own unique sound profile within the app. Now that’s not to say that there is not a small amount of sound leakage with the stock ear tips, but there are aftermarket tips that help rectify this issue without to much extra cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DoubleE, Wow! Thanks for this amazing review! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess