Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 10096506
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Excellent noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better noise cancelling than Galaxy Buds. 360 Reality Audio is only supported on Tidal and a few other streaming platforms.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyBoi, We are glad you like you new headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Great noise cancelling earbuds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality noise cancelling earbuds. It was very easy to set-up and connect to my iPhone and iPad. I would recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Bruno! Thanks for commenting! We're very pleased and for your kind words. Thank you so much for commending Sony! - Romeo
- Pros mentioned:Sound quality
Amazing sound for wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Noise cancelling helps filter out noise from the street when I'm walking. I love these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheAvatar,
Thank you for the 5-star rating! We are glad you like the noise canceling of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Regards,
David
- Pros mentioned:Sound quality
I love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them they have good sound they work real good All u need is one 2 Play ur music They will b a good gift for someone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moomoo, We are thrilled to hear that you love our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Great true wireless earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these earbuds. They are perfect for her listening to her audiobooks and she has no complaints when on the phone.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Noise canceling head phones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are such great ear buds. i use them while doing landscaping and they block out all sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ohyouknow, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the exceptional noise cancellation and great audio quality of your WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review of your new headphones! -Jess
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and sound. Live the sound on these they sound almost as good as over ear headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mats,
Awesome! We're thrilled to hear you are enjoying the great sound sound quality with your new WF-1000XM3 headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase and for choosing Sony! -Kris
- Pros mentioned:Battery life
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased them for my teen son. He loves them. They fit well and have nice battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToxicCaptain99, Great! Thanks for the positive feedback. Good to hear your son likes his new headphones and that he's enjoying the superb features, especially the excellent battery life and overall fit of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your feedback and offering a fantastic rating on the product! -Jess
Great in-ear headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do exactly as advertised however they do tend to not stay secure in the ear after they have been in for a while. Also they go deeper in the ear than anticipated from the photo so if you have sensitive ears be careful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, NWExplorer!
Thanks for sharing this feedback! We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To obtain the best fit and prevent the headsets from falling out, please refer to this link: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html -Sam
- Pros mentioned:Sound quality
Great buds!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear buds! Highly recommend and would definitely recommend these to anyone whose looking for noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Grallen, We are glad that you are happy with your wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best wireless in ear headphones you can get. Don't waste your time and money with airpods. These are the ones to get.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, bigdaddynorcal! That's awesome! We're happy to hear that you're having an enjoyable experience with our industry-leading, noise-canceling Truly Wireless headphones. Thank you so much for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Outstanding sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly great sound quality and noise cancelling ability. Interfaces excellently with Google Assistant. No other ear buds come close.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrPotatohead,
Thank you for the positive feedback. We are happy that you love it. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
The best earbud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent. It fits very well to the ear and the sound is exceptional with noise cancellation. Worth the Price!
I would recommend this to a friend - Pros mentioned:Sound quality
Ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is clear ..very happy with my purchase ended up buying 2 pairs one for my guy and the other one for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rocky, We are glad to know that you are very happy with your Sony wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Thank you for your purchase. -Vincent
- Pros mentioned:Sound quality
Best sound ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of this ear phone is the best. I don’t think I can go back to other ear phones anymore. This is definitely worth buying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Meakun!
We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.
~Earl
- Pros mentioned:Sound quality
Clear Sound, Can't handle the bass.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controls are awesome. Crisp clear sound. However, if you listen to a lot of music like I do, and some of it has significant bass, forget about it. Ain't happening. I want to heart the bass if it's in the music. If it's there, it's meant to be heard. These earphones just don't cut it for an overall good rating. Limit your range of music listening and only choose songs with minimal bass, or if you just don't care about enhanced bass reproduction........................and they're a 9 out of 10.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Jimmy!
We regret to hear that it didn't live up to your expectations. We value your feedback and we will surely take note of this for the betterment of our products. You may find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/articles/00231068
~Ralph
- Pros mentioned:Sound quality
Aok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when on sale buy the mx4 if on sale as well They have better fit but the mx3 sounds ggrrreeeaattt
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stich,
Awesome! Thank you for your patronage. We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Earphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my husband and he loves them. Sony is an excellent brand. Great sound and easy to use. Great fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Warrior, We are glad that your husband loves his new Sony headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to his surroundings and an equalizer—which can be customized to fine-tune his music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever he goes. You chose the best for him. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Great but too big.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the quality, the sound and the style but my ears are small and it just became uncomfortable after a couple of uses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RNPaoxoxo, It's nice to hear that you love the sound quality and style of your new Sony wireless headphones. The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. Please use the right size according to the size of your ears and gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience. Thank you for choosing Sony! -Vincent
- Cons mentioned:Connection
Pops in and out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connectivity is an issue. When an option on the app is, “sound quality or connectivity”, one or the other... kind of tells you something might be up if you have to choose between the two. There was a popping sound when ever it dropped the connection. And multiple devices, as in connected on two phones, huge lag time when its switching. Seems like firmware on the device is lacking. Its onboard computing instructions needs an update or something..for $240 tax included i expect it to be a lot less "buggy".
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, Poppyouttie!
We sincerely regret that our product failed to meet your expectations. The WF-1000XM3 has a new Bluetooth chip and an optimized antenna design to provide a stable connection for hours of wireless streaming. To ensure you get the best Bluetooth connection, please set the headphones Bluetooth Connection Mode to “Priority on stable connection”, ref https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289921.html.
You may also visit https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/articles/00097458 for troubleshooting instructions.
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support