Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 6359820
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony - WF-1000XM3 True Wireless Noise Cancelling
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very solid headphones. The noise cancelling are tied with the latest apple airpods as best on the market.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony EarPods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best wireless headphones on the market.. the sound quality is elite
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hally, Perfect! You definitely made the right choice! We're thrilled to know that you its superb features, especially the exceptional audio quality and that you feel these are some of the best truly wireless headphones on the market. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Fit
Sony Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Sony true wireless noise cancelling in-ear headphones are great, but don't enjoy using them at all because they just don't fit securely in my ears and no matter what I try to do to secure them in, nothing works and therefore have discontinued wearing them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bubski,
We regret to know that you're having issues with your WF-1000XM3, particularly with the fit of the unit. Good to know that you like the noise canceling and most of the features. We appreciate your effort on trying all the earbud tips that came with the unit.
For fit concern, the WF-1000XM3 features an Ergonomic Tri-hold structure design for a snugly and comfortably fitting. A high-friction rubber surface keeps the noise canceling earbuds snug and secure in your ear so they won’t slip out unexpectedly. This does also come with an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, when wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold.
For detailed instructions on how to wear the wireless headset, please check out the link below.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We value you being a Sony customer and thanks for sharing your feedback.
Sincerely,
Jess
- Pros mentioned:Sound quality
So comfy & the sound is phenomenal!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing and I love that these come with many different sized earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarrieD, Wow! We're so happy your purchase went well and you're enjoying the amazing sound quality of these headphones. It's also nice to know you appreciate the assortment of earbuds in various sizes we provide to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Best wireless earbuds i ever had
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound grea noice cancelling.and ambient sound too easy to set up comfortable i cant ask dor anything else.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! We are glad you now have the best wireless in-ear headphones, Horg! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these good quality great noise canceling and great features just really well built and excuted
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dasquigs, That's awesome! We are thrilled to hear that you are enjoying all of the features and capabilities of your new WF-1000XM3! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great headphones - noise cancelling works well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I look forward to cancelling out other's noise - lol. Great sound, variety of sizes for fitting my ears. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Caelyn! That's great! Good to know that you're having a great time using the headphones. Thank you for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the SONY earbuds. Great sound and good ambient noise cancelling. They are comfortable and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey BobH, That's awesome! We're glad to hear that you're having an enjoyable experience with our industry-leading, noise-canceling Truly Wireless headphones. Thank you so much for commending Sony! - Romeo
- Pros mentioned:Sound quality
if you wanna buy professional earbuds buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast delivery.. everything works fine. i will order it again .. earbuds is very nice and its really working fine
I would recommend this to a friend - Pros mentioned:Sound quality
Must Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great pair of wireless earbuds. If you want an upgrade from apples AirPods this is the way to go. Highly Recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Scotty! Awesome! We’re glad you like the product. Thank you for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the earbuds. They are perfect for riding my motorcycle and while traveling on airplanes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Szzzzzz, we are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
In-Ear Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your music sounds so much better with these. I love these In-Ear Headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bird, Thank you so much for the 5-stars review and for sharing your awesome experience with our WF-1000XM3 Truly Wireless Noise Canceling Headphones. We're truly glad that you are enjoying its incredible audio quality and you are satisfied with your purchase. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are great earbuds. The sound is crisp and the ease of answering calls makes them very useful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheGoat16, Great! We're glad that you're having an excellent time with the amazing features and sound quality of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Fit
Falls out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on the advice of a Best Buy associate. The sound is great, the features work well. I cannot keep them in my ears. I have tried every tip in the box and some aftermarket tips. The aftermarket tips were slightly better. These headphones would easily be a five-star review if I could keep them in my ears.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nate9802,
While we're glad you like the sound quality and features, we're so sorry if our WF-1000XM3 did not fit you well causing them to fall out from your ears. We value your input and appreciate the feedback. For fit concern, the WF-1000XM3 comes in various sizes of earbud tips. To keep the headphones from falling out, please select the earbuds that best fit and wear them correctly for a comfortable listening experience. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
If you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Pros mentioned:Sound quality
Works gr8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product got in a best deal.Noise cancellation works great.I liked it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Naksh,
Great! We're thrilled that you are enjoying the noise canceling function of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
good gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awsome headset to have awsome gift item to give and fit comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hey choe,
Amazing! We are truly delighted that find our WF-1000XM3 perfect as a gift! We are also pleased that you are satisfied with the comfortable fit design of these headphones.
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds have an incredible sound. They were a gift for Father's Day and my husband couldn't be happier.
I would recommend this to a friend Hard to use. Noise canceling not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, these are difficult to use. Mainly, you put them in and its hard to not touch the button which makes it changes settings/features. The noise canceling seems to still pick up all the road noise and sounds around you. So when it says "Ambient Sound", does this mean its on or off, or it detected ambient sound? Then the next feature that pops up in your ear says "Noise canceling". When it sounds like you have the Ambient sound and Noise canceling feature ON, it STILL picks up sounds/road noise, that other sets do not.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Could be designed better.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality of sound, but they are a little heavy making them difficult to use while exercising.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sintown, We are glad that you love the sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. We value your feedback. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Grateful when you're working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great stays in my ears the thing about functions are great and is really very easy to use
I would recommend this to a friend