Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 6359820
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony's earphones are fantastic. They offer incredible sound with awesome noise cancellation.
I would recommend this to a friend - Cons mentioned:Fit
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very loud, bose makes good products. Too bad they slid out sometimes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Supersaul,
Great! Thanks for giving the product a perfect rating! We're glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We value your input and appreciate the feedback. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience. Feel free to test them again once done with our suggestions.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
Thanks for sharing your feedback and for choosing Sony!
Regards,
Jess
- Pros mentioned:Sound quality
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are pretty good, Battery life sucks but the quality of sound is superb
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kami, Thank you for the 5-star rating! We're glad to hear you like the superb sound quality of your new Sony headphones. To ensure optimal battery life, please refer to the settings and configurations from this link:
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289868.html
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Awesome sound quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on these is amazing! And the noise cancellation is a pretty big deal. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Scrappydoo!
We're glad that you liked the product. We're looking forward to your purchase! Thank you for choosing Sony! -Sam
15 months before the quit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lasted a whole 15 months before they stopped charging. That’s junk!
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible noise cancelling headphones. Best ones I've tried.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hong, Wow! That's cool! We are thrilled to hear you feel the WF-1000XM3 is one of the best sounding wireless in-ear headphones that you've owned and you're enjoying excellent noise cancellation and overall features. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
No regrets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best wireless headphones in the market. Super easy to set up and great sound.
I would recommend this to a friend - Cons mentioned:Fit
Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Big and bulky. Case is large. And they have glitches and I've had to reset them multiple times.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jason,
Thank you for choosing and purchasing our WF-1000XM3 Wireless Noise-Canceling Headphones.
We sincerely regret that our product failed to meet your expectations. We have taken note of your issues. Customer feedback is important to us because it helps us improve our products for the future. The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience. Feel free to test them again once done with our suggestions.
• For glitches or connection issues, please make sure that your headphones are running on the latest firmware version. The software includes key features, applications, bug fixes, and feature improvements. For instructions, please check the link here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/downloads
We’ve also taken note of your feedback on the product design. We take this matter very seriously into consideration of our products.
Should you need further assistance, please contact us.
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WF-1000XM3.
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Jess
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pair of headsets are the best sounding noise canceling headphones I own.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imsoicecold, Wow! Good to know you're satisfied with your purchase! We're thrilled to hear you feel the WF-1000XM3 is the best sounding headphones that you've owned and you're enjoying the excellent sound quality and features of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds with high quality sound and noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nothing, Perfect! We really love to hear you like the impressive noise cancelling feature and sound quality of our WF-1000XM3! It's good to know you're happy and satisfied with your purchase. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase and for giving the product a perfect rating! -Jess
- Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of wireless Bluetooth earbuds. Cancels noise very well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Four, That's amazing! We really love to hear you like the impressive noise cancelling feature and sound quality of the WF-1000XM3! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase and for giving the product a perfect rating! -Jess
- Pros mentioned:Sound quality
i love my sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are the best noise canceling headphones on the market i love them and so easy to use
I would recommend this to a friend Great for your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a cheap and convenient buy. As far as noise cancelling and quality, you get what you pay for. They weren’t the best but not horrible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brittney, Thanks for sharing your experience so far with your new WF-1000XM3 headphones. We're glad to hear you appreciate the sound quality and noise cancelling feature. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We value your input and appreciate the feedback. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound..really soundproof..easy to use..My son loves it..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carol, That's awesome! We're thrilled to hear your son is enjoying the amazing noise canceling features and incredible sound quality of the heapdhones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Best earbuds I have ever used.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent. The noise canceling feature is awesome and so easy to use.
I would recommend this to a friend - Cons mentioned:Fit
Beautiful looks but...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These may work for some but fo rme they kept falling out of my ears no matter which cup I used. sound lackeed bass.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
very good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great in-ear headphone, My son loves them. great addition to his noise cancelling headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Sverige! Thanks for the 5 Stars review! We're glad to hear that you're having an enjoyable experience with our product. Thank you for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Sounds Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on these babies are great. I would recommend these to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Torry, We're very grateful for the recommendation. Good to know you're enjoying the excellent sound quality of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Felt a bit too heavy/uncomfortable, best sound qua
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally felt them to be a bit heavy. AirPods pro were much more comfortable. Best sound quality - hands down!
I would recommend this to a friend - Pros mentioned:Sound quality
Luis
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones well worth the price. The nose cancellation is on point
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis, Great! We're glad that your investment is worth it. Good to know that you appreciate the noise cancellation of the product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess