Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 6359820
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for travel. The noise cancelation it’s only overcome for the sony xm4
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alfredo89, Wow! thank you for taking the time to review the WF-1000XM3. We're really happy to hear you're very satisfied with the industry-leading noise canceling function and excellent sound quality of these headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Cons mentioned:Connection
Good idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hade connection problem With it . They would connect then drop connection while Using Them . happens a lot
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Biggew, We are sorry to hear you are having a connection issue with your wireless headphones. Make sure there are no obstacles between the antenna of the connecting Bluetooth device and the built-in antenna of the headset. You can also set the headset to “Priority on stable connection” mode using the “Sony | Headphones Connect” app.
If you are still having the same issue, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best in-ear headphones I’ve ever purchased. The sound quality is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brad, We are happy that your new wireless headphones are the best you have ever purchased. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Great for work out Light weight Low price Sounds great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, Awesome! We're glad to hear that you appreciate our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony. Jay
- Pros mentioned:Sound quality
Excellent sound and noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use for the office and the sound and noise cancellation is absolutely amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, butters149!
Awesome! Thank you for choosing Sony! Enjoy your headphones!
Regards,
David
- Pros mentioned:Sound quality
Wide music spectrum sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a bit large, but stylish. The sound is excellent, and nice bass and low end.
I would recommend this to a friend - Pros mentioned:Sound quality
Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love love these earmuffs best product cancels all the extra noise I do not want to hear
I would recommend this to a friend - Pros mentioned:Sound quality
Love these buds!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling works better than most! Easy to use controls!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DRE2, We're glad to hear that you love this industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing this feedback. Jay
- Pros mentioned:Sound quality
good quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality sound. kind of pricey but if you have the money to spare id buy them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ROBERT, We are happy that you like the audio quality of your new Sony wireless headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go.Thank you for choosing Sony! -Vincent
- Cons mentioned:Fit
Gadson
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not fit well in my ear. I would not personally recommend this item.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ShelleyShabazz,
We're so sorry if our WF-1000XM3 Truly Wireless Noise Canceling Earbud Headphones did not fit your ears well.
For fit concern, the WF-1000XM3 features an Ergonomic Tri-hold structure design for a snugly and comfortably fitting. A high-friction rubber surface keeps the noise canceling earbuds snug and secure in your ear so they won’t slip out unexpectedly. This does also come with an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, when wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold.
For detailed instructions on how to wear the wireless headset, please check out the link below.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
If you need further help regarding your concern, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
- Pros mentioned:Sound quality
Sony XM Earbuds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality sound of these earbuds are awesome. Love the fit as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MXMaster3, Thanks for sharing your amazing experience so far with your new WF-1000XM3 True Wireless Noise Canceling In-Ear Headphones. We're very happy to hear you like the fit and exceptional sound quality. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Noise cancelling headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were amazing! The coolest headphones ever! What an experience at ever use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mommyofmany,
We appreciate the 5-star rating! We are glad that you like the features as well as its ease of use and sound quality. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best ear buds that I bought I really love it the sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elinelson81, thanks for commenting! We are truly happy to hear you love your new WF-1000XM3! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Thank you so much for purchasing our WF1000XM3 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
This bud’s for you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ANC earbuds by far. Getting a good seal is important. Works effectively on an airplane too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, ComputerGuy2019! That's great! We are glad that you are satisfied with the product. Thank you for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love! The quality of these ear buds. Noise cancellation is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vee12, Awesome! We're glad that you like the noise canceling function of your new headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Whoa!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What? What!? I can’t hear you because of the noise canceling! It’s crazy good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechGuru1701, The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. We are glad that you like the ANC feature. Thank you for trusting Sony! -Vincent
- Pros mentioned:Sound quality
great wireless headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones i have ever owned. Cancel out noise and work so well
I would recommend this to a friendBrand response from SonyListens
Posted .Hello carly, You chose the best! We are glad that you are happy with your wireless headphones. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable with great sound clarity and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smile, Thank you for this amazing review of your WF-1000XM3. We're glad you are very satisfied with the ease of use, excellent sound quality, and overall comfort of your headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great sound and noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones to have peace of mind and enjoy the music without outside interference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pete, we are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback. ~Earl
- Pros mentioned:Sound quality
Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best quality ear buds money can buy Sony the best hands down
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mgamble0513, That's cool! We are thrilled to hear you're enjoying the features and excellent sound quality of these headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess